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The Parkgate Hotel

4.0 star property
Eco-certified Cardiff hotel in Cardiff City Centre with a full-service spa
VIP Access

Photo gallery for The Parkgate Hotel

Exterior
Infinity pool
Exterior
Superior Double Room
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
The current price is AU$203
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
Westgate Street, Cardiff, Wales, CF10 1DA
  • Principality Stadium
    ‪2 min walk‬
  • St. David's Hall
    ‪4 min walk‬
  • Cardiff Castle
    ‪5 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Bathrobes
Hairdryer
Electric kettle
Desk
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

In-room safe, desk, laptop workspace, free WiFi

Standard Double or Twin Room

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hairdryer
Electric kettle
Desk
Mobile key entry
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hairdryer
Electric kettle
Desk
Mobile key entry
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hairdryer
Electric kettle
Desk
Mobile key entry
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Separate bath and shower
Private bathroom
Bathrobes
Hairdryer
  • 66 sq m
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Separate bedroom
Bathrobes
  • 61 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hairdryer
Electric kettle
Desk
Mobile key entry
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Separate bedroom
Separate bath and shower
Private bathroom
Bathrobes
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Double Room

In-room safe, desk, laptop workspace, free WiFi

Double Room

Highlights

Air conditioning
Heating
Free cots/infant beds
LED TV
Private bathroom
Hairdryer
Electric kettle
Desk
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hilton Cardiff

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (1005)
The price is AU$237
for 1 room
includes taxes & fees
10 Mar - 11 Mar
Hilton Cardiff

About the area

Cardiff

The Parkgate Hotel places you in the centre of Cardiff, steps from Principality Stadium and within a short 5-minute stroll of St. David's Hall. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and a bar/lounge. .A pampering day can include deep-tissue massages and prenatal massages along with body wraps, body scrubs and mani/pedis. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. .Sights within a 10-minute walk of this 4-property class Cardiff City Centre hotel include Cardiff Castle and Cardiff International Arena.

What's nearby

  • Principality Stadium - 2 min walk
  • Cardiff Castle - 5 min walk
  • Cardiff International Arena - 8 min walk
  • Cardiff Bay - 16 min walk
  • Cardiff University - 19 min walk

Getting around

  • Cardiff Central Station - 7 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪The Cottage - ‬2 min walk
  • ‪Lezzet - ‬1 min walk
  • ‪BrewDog Cardiff - ‬1 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

The Parkgate Hotel

Eco-certified Cardiff hotel in Cardiff City Centre with a full-service spa
The Parkgate Hotel offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 3 meeting rooms available. The eco-certified The Parkgate Hotel also features dry cleaning/laundry services, a front desk safe, and a lift.

Smoking is allowed in designated areas at this 4-star Cardiff hotel.

  • 169 guestrooms or units
  • 6 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Parkgate Hotel offers 169 air-conditioned accommodations with a safe and a hairdryer. LED televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (111 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 28.00 for adults and from GBP 14.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Frequently asked questions

What is the cancellation policy at The Parkgate Hotel?

The Parkgate Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Parkgate Hotel?

As of 24 Feb 2025, prices found for a 1-night stay for 2 adults at The Parkgate Hotel on 2 Mar 2025 start from AU$202.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Parkgate Hotel?

The closest beach to The Parkgate Hotel is Barry Island Beach (12 km).

Is there a spa on site at The Parkgate Hotel?

Yep, there is an onsite spa at The Parkgate Hotel. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does The Parkgate Hotel serve breakfast?

Yeah, our travelers adore the buffet breakfast here! Served weekdays from 6:30 AM to 9:30 AM and weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Parkgate Hotel?

No, The Parkgate Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Parkgate Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Parkgate Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Parkgate Hotel?

No, pets are not allowed.

The Parkgate Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1278 out of 1669 reviews
Rating 8 - Good. 221 out of 1669 reviews
Rating 6 - Okay. 102 out of 1669 reviews
Rating 4 - Poor. 36 out of 1669 reviews
Rating 2 - Terrible. 32 out of 1669 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Rob

Business traveller
Stayed 2 nights in Nov 2024

10/10 Excellent

Terry

Stayed 1 night in Nov 2024

10/10 Excellent

Becky

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A weekend treat
Ours was only a one night stay so i didnt have to catch my usual train home. Exceptional stay and are goibg to stay again. Could not fault nothing. The xmas lunch was on tbe pricey side but as a one iff was a treat. I should have mentioned to waitress that lunch although very tasty was lukewarm. No complaints from me otherwise
Stayed 1 night in Nov 2024

8/10 Good

PETER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Fantastic location, room, spa and staff. If the hotel breakfast quality, variety and coffee could be improved it would be perfect.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angharad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family celebrations and rugby match
Stayed 3 nights in Nov 2024

10/10 Excellent

Angharad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family celebrations and rugby match visits
Stayed 2 nights in Nov 2024

8/10 Good

Nia

Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Stephen

Stayed 3 nights in Nov 2024

6/10 Okay

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just my access - staff exceptional
My rating overall is based purely on my experience as a disabled person using a mobility aid. The doors in corridors etc do not open both ways, doors opened towards me and I needed to use both doors. I was frequently stuck not being able to get through the door. I need to wait for other guests to come out if the lift to help. The staff are exceptionally good. Customer service is excellent. I still feel a charge for the pool on a high priced room is a bit tight. On my visit which was Sunday to Monday I was told there was no room at the pool. Which is not that good. Our booking was to use these facilities. It is a very well run hotel.
Stayed 1 night in Nov 2024

8/10 Good

L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, professional, quick to resolve problems when I lost my key card
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid Hotel
It was absolutely marvellous! The housekeeping ladies were so lovely and helpful, which really made our stay extra special. Definitely worth the 4-hour journey!
Stayed 2 nights in Nov 2024

10/10 Excellent

Gareth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Staff were great. Right in the middle of the city.
Stayed 1 night in Aug 2024

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Cardiff
Stayed 2 nights in Nov 2024

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Better Place
Another wonderful evening at the Parkgate Hotel (even though it was not all for fun) We had an arranged early check-in from Richard, which was a huge blessing and very much appreciated as it was a busy weekend. We had a small plumbing issue in our room, but the staff worked quickly (as always) to have someone come look at the issue, and they were able to resolve the problem without any interruption. The rooms are always beautiful, clean and very comfortable. The Sorting Room and Bar are always a treat, and the staff work tirelessly to bring you a delicious and comfortable experience. Our children are always welcome with open arms, and they are made to feel just as special and comfortable. Simply cannot ask for anything more. I look forward to returning this coming week for my birthday and another weekend for an all girls Wicked adventure, because you can't ask for a better to celebrate life. Thank you, Parkgate
Stayed 1 night in Nov 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A one night stay, lovely clean hotel, excellent breakfast. Bed very comfortable, room and bathroom spotless, good shower, staff friendly and helpful. Also great central location, really great hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin

Stayed 1 night in Oct 2024

8/10 Good

Osea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in a perfect place to watch a game at the Principality stadium, even though there's no carpark! Carpark is opposite the hotel but price is extortionate! Only wish the gotel could provide discount for parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Sam

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very clean hotel in a fantastic location. On arrival we were booked in by a helpful and friendly concierge, nothing was too much trouble. Breakfast staff were polite and very helpful. We will definitely be returning.
Stayed 1 night in Nov 2024

8/10 Good

jane

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel and staff
Amazing staff, hotel tried its best and was beautiful overall. How ever I was shocked by the price of a glass of wine! Ridiculous! I am a local of the sister hotel and we get discount being local… but I think local and STAYING should have discount. Loved the room, view etc….. it was only the next day I saw the room wasn’t as perfect as I first thought….. there was a medium stain on the carpet…. I informed the hotel as I think think they would be appalled
Stayed 1 night in Nov 2024