6/10 Okay
Erin
Travelled with group
2 Jan 2025
Disliked: Staff & service
The line to check in was extremely long and there was only one person checking in “non-club members.” There were at least 5 people working on the left side to help those that were members. I was there at 3:50 and they said I had to wait until exactly 4:00, otherwise they would’ve charged me $35. It was ridiculous the amount of time we all had to wait. I didn’t get checked in and receive my key until 4:27. Also, we were not informed that there was no room service. There was also no answer to the front desk after repeated attempts to call from the room this morning. Lastly, there was a dirty washcloth under the sink that was left in the bathroom. There was also smeared makeup on the bathroom floor.
Erin
Stayed 1 night in Dec 2024