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Fairmont Banff Springs

4.0 star property
Family-friendly Banff resort in Banff Springs District with 7 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont Banff Springs

Couples treatment room(s), hot springs/mineral springs
Meeting facility
Golf
Meeting facility
Indoor pool, outdoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Breakfast available
  • Hot tub
    Hot tub
  • Pet-friendly
    Pet-friendly
The price is AU$861
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
405 Spray Ave, Banff, AB, T1L1J4
  • Fairmont Banff Springs Bowling Centre
    1 min walk
  • Bow Falls
    9 min walk
  • Banff Cascades of Time Gardens
    15 min walk
  • Banff, AB (YBA)
    14 min drive

Room options

View all photos for Fairmont Gold, Room, 1 King Bed, View

Premium bedding, down duvets, in-room safe, desk

Fairmont Gold, Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Fairmont Gold, Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Gatehouse)

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds (Gatehouse)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (Summit)

Suite, 2 Bedrooms (Summit)

Suite, 2 Bedrooms (Summit)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
2 bedrooms
  • 79 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Room, 2 Queen Beds (Gatehouse)

Room, 2 Queen Beds (Gatehouse)

Room, 2 Queen Beds (Gatehouse)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Gatehouse)

Room, 1 King Bed (Gatehouse)

Room, 1 King Bed (Gatehouse)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, View (Fairmont)

Premium bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed, View (Fairmont)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Fairmont)

Premium bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed (Fairmont)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Fairmont)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Fairmont)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Fairmont)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds (Fairmont)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, View (Fairmont)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, View (Fairmont)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, View (Fairmont)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, View (Fairmont)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Double Beds (View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, View (Gatehouse)

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds, View (Gatehouse)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 42 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Fairmont Gold, Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 21 sq m
  • Sleeps 3
  • 2 Queen Beds

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The price is AU$529
for 1 night
includes taxes & fees
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About the area

Banff

A family-friendly stay in Banff awaits you at Fairmont Banff Springs. Within steps you'll find Banff Springs Convention Centre and Fairmont Banff Springs Bowling Centre. Highlights at this eco-friendly resort include 7 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages, thalassotherapy and reflexology along with access to the hot springs/mineral springs. The restaurant, Vermillion Room, serves international cuisine and is open for breakfast, lunch and dinner. Enjoy the 3 outdoor tennis courts, golf course and indoor swimming pool plus access to golf lessons. Business amenities include 22 meeting rooms, a conference centre, and a business centre. Plus you'll find an outdoor swimming pool, free Wi-Fi in public areas and a gym. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this Banff Springs District resort include Banff Gondola and Upper Hot Springs.
View more Resorts in BanffOpens in a new window

What's nearby

  • Fairmont Banff Springs Bowling Centre - 1 min walk - 0.2 km
  • Banff Lake Louise Tourism Bureau - 5 min drive - 2.2 km
  • Upper Hot Springs - 6 min drive - 4.2 km
  • Banff Centre for Arts and Creativity - 7 min drive - 3.1 km
  • Banff Gondola - 8 min drive - 4.6 km

Getting around

  • Banff Station - 9 min drive
  • Calgary International Airport (YYC) - 99 min drive

Restaurants

  • ‪Banff Upper Hot Springs - ‬7 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Evelyn's Coffee Bar - ‬5 min drive
  • ‪Banff Ave Brewing Co - ‬4 min drive
  • ‪BeaverTails - ‬5 min drive

About this property

Fairmont Banff Springs

Family-friendly Banff resort in Banff Springs District with 7 restaurants
Fairmont Banff Springs offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 22 meeting rooms are available. An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Fairmont Banff Springs. A round-trip airport shuttle and an area shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Banff resort.

  • 757 guestrooms or units
  • 9 levels
  • 7 dining venues
  • 3 bars or lounges
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
Fairmont Banff Springs offers 757 accommodations with a safe and free newspapers. Beds feature down duvets and premium bedding. Flat-screen televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 27 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with Turkish bath/hammam. The spa is open daily. There are hot springs open between 8:30 AM and 7:00 PM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.50 per day)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Parking on site (CAD 35 per day)
  • Valet parking on site (CAD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CAD 34 for adults and CAD 17 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • 1888 Chop House
  • Castello Ristorante
  • Vermillion Room
  • Waldhaus Restaurant

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On the riverwalk
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • 27 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot spring
  • Hot springs open from 8:30 AM - 7:00 PM
  • Hot springs water temperature - 23 ºC
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per day
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 34 for adults and from CAD 17 for children
  • Fee for in-room wireless Internet: CAD 10.5 per day (rates may vary)
  • Self-parking fee: CAD 35 per day
  • Valet parking fee: CAD 49 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Pool access available from 6 AM to 11 PM
  • Hot springs access available from 8:30 AM to 7:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Banff Fairmont
Banff Fairmont Springs
Banff Springs
Banff Springs Fairmont
Fairmont Banff Springs
The Fairmont Banff Springs Hotel
Fairmont Springs Banff
The Fairmont Banff Springs
Fairmont Springs Hotel Banff
Springs Banff
Fairmont Banff Hotel
Fairmont Banff Springs Hotel
Fairmont Hotel Banff
The Fairmont Banff Springs Banff
The Fairmont Banff Springs Hotel Banff
Fairmont Banff Springs Resort
Fairmont Banff Springs Banff
Fairmont Banff Springs Resort
Fairmont Banff Springs Resort Banff

Frequently asked questions

What is the cancellation policy at Fairmont Banff Springs?

Fairmont Banff Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Banff Springs?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Fairmont Banff Springs on 1 Dec 2024 start from AU$861.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Banff Springs?

Yep, Fairmont Banff Springs has a self car park for CAD 35 per day.

Is there a spa on site at Fairmont Banff Springs?

Yep, there is an onsite spa at Fairmont Banff Springs. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Fairmont Banff Springs have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. The pool is open 6 AM to 11 PM.

What luxury perks are available at Fairmont Banff Springs?

Fairmont Banff Springs features a full-service spa, a health club and an outdoor pool.

What makes Fairmont Banff Springs a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Fairmont Banff Springs.

Is Fairmont Banff Springs family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as children's slippers and childcare services in the guestrooms, it's no surprise that Fairmont Banff Springs is a hit with families.

Does Fairmont Banff Springs serve breakfast?

Yeah, buffet brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Fairmont Banff Springs?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Fairmont Banff Springs?

Yep, you can grab a meal at Fairmont Banff Springs's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Fairmont Banff Springs?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at Fairmont Banff Springs?

Yep, Fairmont Banff Springs has an 18-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.

Fairmont Banff Springs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 691 out of 1001 reviews" "
Rating 8 - Good. 185 out of 1001 reviews" "
Rating 6 - Okay. 69 out of 1001 reviews" "
Rating 4 - Poor. 27 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning views great room view. Intimate service.
Stayed 3 nights in Aug 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
We loved staying here. I would highly recommend it.
Stayed 3 nights in Aug 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Banff Springs hotel is truly an amazing place. The building and surroundings are simply stunning. There are so many amenities, too. The room was very good, but the view was not because we had a "King Deluxe" which is not the top level even though we paid a whopping $1,148 per night (all-in with all those stupid hotel add-ons). Then every little thing costs 2x - 3x so be prepared for that as well. All of that said, the place is really special.
Stayed 5 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The air conditioner did not work very well even after I requested a service. It seemed the hotel set a temperature limit for each room. The guess cannot control in their room. It’s really not reasonable for a hotel in this level.
Stayed 4 nights in Aug 2024

10/10 Excellent

Dimple

Stayed 2 nights in Aug 2024

10/10 Excellent

RAMON, Singapore

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at the Fairmont Banff Springs Hotel was nothing short of exceptional celebrating my 58th birthday. From the moment we arrived, we were captivated by the hotel's stunning location, nestled in the heart of Banff National Park. The "Castle in the Rockies" truly lives up to its name, offering a magical and luxurious experience. The hotel's location is absolutely breathtaking. Surrounded by towering mountains and overlooking the beautiful Bow Valley, every view is like a postcard. We spent hours just soaking in the scenery, whether from our room, the lounge, or while exploring the nearby trails. Our room was huge a perfect blend of historic charm and modern comfort. The bed was plush, the linens luxurious, and the amenities were top-notch. We loved the small touches that made our stay even more comfortable, such as the in-room coffee maker and the cozy bathrobes. Our dining experience at the hotel were fantastic. We enjoyed a memorable dinner at one of the hotel's restaurants, where the food was exquisite, and the service impeccable. They offers a wide range of activities. We really appreciate the hotel's proximity to all outdoor activities. with hiking trails and stunning natural beauty just steps away. Our stay at the Fairmont Banff Springs was truly incredible. The combination of the hotel's historic grandeur, world-class service, and breathtaking location made for an unforgettable experience. We can't wait to be back and would highly recommend this hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2024

10/10 Excellent

Huda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Eliza, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 8th floor is hot claustrophobic people need to book under floor 6 to get a good sized room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ayush, Cupertino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with history and character. Amazing staff and food.
Stayed 1 night in Jul 2024

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan, Radnor

Liked: Cleanliness, staff & service
It’s magnificent and magical
Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is astonishing. It is majestic. We LOVED our stay. We just came from the Fairmont in Jasper which was horrible. The room was 90F and had no air conditioning, and management didn't seem to care at all. So we were thrilled to get to the Fairmont in Banff Springs and have air conditioning. Such simple pleasures :). The Fairmont Banff Springs was incredible. The staff and the housekeeping were exceptional. We enjoyed a mix of walking to town and taking the shuttle. The architecture is spectacular. The views from the room were stunning. How can I put into words how remarkable this place is? You have to experience it to understand. My wife loved it. And that's enough for me. I absolutely loved it too.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience all of the hotel was great and thr gold floor was the best part staff was helpful and easygoing
Stayed 2 nights in Jul 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Such a gorgeous hotel! The staff was wonderful for our gold experience! Amazing in every way! Thank you!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view does not suck. Everywhere you look, just breathtaking. Love the outdoor patio outback. We could stay there the whole time!
Stayed 1 night in Jul 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

David

Stayed 1 night in Jun 2024

10/10 Excellent

Luzviminda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had an amazing time in Fairmont Banff Spring, we can highly recommend this place to our family and friends. The lounge in the fairmont Gold is amazing.
Stayed 2 nights in May 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility, attentative friendly staff but very expensive compared to similar quality hotels elsewhere in Canada or USA.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is world-class. I asked for a microwave in my room and it was delivered within five minutes. I blew a fuse in my room with said microwave and it was fixed within five minutes of me contacting the concierge. The restaurant at which I ate dinner (Waldhaus) was beautiful. The view from my room was magnificent. I had no problem with parking. The hotel was even walkable to the trail to go up Sulphur Mountain. Everything was absolutely world-class.
Stayed 1 night in May 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travelled solo for some rest after medical treatments. I made the best decision by choosing this resort. I was greeted by the most wonderful employee Marissa who went out of her way to make me feel like VIP. I opted for the gold level and was not disappointed. The distinction between a great hotel and a really special one is in the smallest details. From the personalized welcome note, treats, staff engagement, subtle exclusive luxuries define my experience. The grounds are stunning, the complimentary activities were reminiscent of the type of retreat guests have grown accustomed to since its inception. It truly felt like a retreat. I also had a spa treatment and took advantage of hold/cold therapy. I cannot wait to go back.
Stayed 3 nights in Apr 2024

10/10 Excellent

ELEONORA, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at the Banff Springs. I wouldn’t stay anywhere else. This property is stellar in every way. The food, cocktails & comfort of the rooms is perfection. It was actually hard to leave the property to do other things because they have it all!
Stayed 4 nights in Mar 2024