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Crown Regency Hotel and Towers

4.0 star property
Hotel with 4 restaurants, near Ayala Center

Photo gallery for Crown Regency Hotel and Towers

Indoor pool, pool loungers
Lobby
Hair salon
Premium bedding, in-room safe, free WiFi, bed sheets
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Pool
  • Gym
  • Breakfast available

Explore the area

Map
Tower 1, Fuente Towers, Brgy Santa Cruz, President Osmena Boulevard, Cebu, Cebu, 6000
  • Osmeña Fountain Circle
    ‪4 min walk‬
  • Mango Square
    ‪6 min walk‬
  • Cebu Doctor's University Hospital
    ‪10 min walk‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
TV
Pillow menu
Premium bedding
Private bathroom
Hairdryer
Free bottled water
  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Deluxe Room (Studio)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Deluxe Room (Studio)

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Premier Deluxe Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Corner Suite (Studio)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Corner Suite (Studio)

  • Sleeps 2
  • 1 Double Bed and 1 Queen Bed

View all photos for Crown Regency Suite (2 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Crown Regency Suite (2 Bedroom)

  • Sleeps 3
  • 2 Double Beds, 1 Single Sofa Bed and 1 King Bed

View all photos for Junior Loft Suite

Premium bedding, in-room safe, free WiFi, bed sheets

Junior Loft Suite

  • Sleeps 2
  • 1 Double Bed and 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, free WiFi, bed sheets

Junior Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Deluxe Suite (2 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Deluxe Suite (2 Bedroom)

  • Sleeps 3
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Corner Suite (2 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Corner Suite (2 Bedroom)

  • Sleeps 3
  • 2 Double Beds and 1 King Bed

View all photos for Crown Regency Suite (1 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Crown Regency Suite (1 Bedroom)

  • Sleeps 2
  • 1 King Bed, 1 Double Bed and 1 Single Sofa Bed

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About the area

Cebu

Crown Regency Hotel and Towers puts you in the centre of Cebu, 2.6 km (1.6 mi) from Ayala Center and 3.1 km (1.9 mi) from SM City Cebu. Highlights at this hotel include 4 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and steam room. The restaurant, Wang Shan Lo, serves Chinese cuisine. At the hotel's own poolside bar, you can stop for a drink. Enjoy the indoor swimming pool, nightclub, 24-hour gym and Hot tub. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Buffet breakfast is available daily between 6 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Santa Cruz hotel include Waterfront Cebu City Casino and SM Seaside City Cebu.

What's nearby

  • Osmeña Fountain Circle - 4 min walk
  • Mango Square - 6 min walk
  • Ayala Center - 4 min drive
  • SM City Cebu - 4 min drive
  • Waterfront Cebu City Casino - 6 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 35 min drive

Restaurants

  • ‪Starbucks - Primeway Plaza Branch - ‬5 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪The Coffee Hut - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Fuente Pungkupungku - ‬4 min walk

About this property

Crown Regency Hotel and Towers

Hotel with 4 restaurants, near Ayala Center
Crown Regency Hotel and Towers offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A business centre and meeting rooms are available. A children's pool, a nightclub, and a 24-hour fitness centre are also featured at Crown Regency Hotel and Towers. An airport shuttle during limited hours is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cebu hotel.

  • 300 guestrooms or units
  • 38 levels
  • 4 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Crown Regency Hotel and Towers offers 300 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. Premium cable televisions are provided.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 8:00 PM
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PHP 555 for adults and PHP 555 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Best Brew
  • Cafe Glo
  • Fifties Cafe
  • Sparkz Restobar
  • Wang Shan Lo

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Library
  • Nightclub
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crown Regency Hotel and Towers

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 555 for adults and from PHP 555 for children
  • Airport shuttle fee: PHP 1200 per vehicle (one way)
  • Rollaway bed fee: PHP 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Crown Regency Hotel & Towers
Crown Regency Hotel & Towers Cebu
Crown Regency Hotel Towers
Crown Regency Towers
Crown Regency Towers Cebu
Cebu City Regency
Crown Regency Hotel & Towers Cebu Cebu Island/Cebu City
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Crown Regency Hotel Towers Cebu
Crown Regency Hotel
Crown Regency

Frequently asked questions

What is the cancellation policy at Crown Regency Hotel and Towers?

Crown Regency Hotel and Towers offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Crown Regency Hotel and Towers?

Yep, Crown Regency Hotel and Towers has a free self car park.

Is there a spa on site at Crown Regency Hotel and Towers?

Yep, there is an onsite spa at Crown Regency Hotel and Towers. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Crown Regency Hotel and Towers have a pool?

Crown Regency Hotel and Towers has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Crown Regency Hotel and Towers?

Crown Regency Hotel and Towers features a full-service spa, a nightclub and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Crown Regency Hotel and Towers a romantic place to stay?

1 hot tub and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Crown Regency Hotel and Towers.

Does Crown Regency Hotel and Towers serve breakfast?

Sure does, buffet breakfast is offered daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Crown Regency Hotel and Towers?

No, but there's an airport shuttle that runs from 7:00 AM - 8:00 PM for a fee.

Is there a bar or restaurant at Crown Regency Hotel and Towers?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crown Regency Hotel and Towers?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Crown Regency Hotel and Towers?

No, pets and service animals are not allowed.

Crown Regency Hotel and Towers Reviews

Reviews

6.4
Rating 10 - Excellent. 138 out of 976 reviews
Rating 8 - Good. 288 out of 976 reviews
Rating 6 - Okay. 224 out of 976 reviews
Rating 4 - Poor. 196 out of 976 reviews
Rating 2 - Terrible. 130 out of 976 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Sulaiman, Abu Dhbai

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Hot water not available and water leaking outside shower make area outside shower wet. Beakfast not good for price. Just sausages and rice plus coffe.
Stayed 2 nights in Nov 2024

8/10 Good

Lora Shyne

Stayed 1 night in Oct 2024

4/10 Poor

Ronald

Stayed 3 nights in Sep 2024

10/10 Excellent

Charles Britt

Stayed 2 nights in Apr 2024

10/10 Excellent

Shannen, Duncan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Aug 2024

4/10 Poor

Chris M

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is average to poor. There was no hot water, the toilets were not working properly and facility upkeep is not up to par. The service was poor as I believe the management has not properly training staff in the providing good service to guest.
Stayed 13 nights in Jun 2024

2/10 Terrible

Jizzel Fatty Ypil, Houma

Disliked: Cleanliness, property conditions & facilities
Needs to repair the entire hotel
Stayed 13 nights in Jul 2024

8/10 Good

Ronald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Travelled with family
The checkin was painless and the room was very clean and nice. All amenities were very close which makes it nice.
Stayed 1 night in Jul 2024

4/10 Poor

Kenneth

Travelled with family
Disliked: Amenities, property conditions & facilities
The food at breakfast was terrible!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Elliot

Travelled with partner
Liked: Cleanliness, staff & service
A clean property close to shopping and entertainment.
Stayed 4 nights in Jun 2024

2/10 Terrible

Michael

Liked: Cleanliness
Don’t believe them when breakfast included
Biggest problem was that they clearly said breakfast was included but when we went to the breakfast we had to pay and it was horrible substandard food
Stayed 1 night in May 2024

4/10 Poor

Daniel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Crown Regency
Never any hot water, most basic of amenities with absurd charges for extra requests. Very odd layout.
Stayed 3 nights in May 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Dwayne, Chipley

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I would review this property good but its confusing due to the reconstruction thats happening. There is so many things that is closed and some of the staff are not well knowledgeable about the hotel.
Stayed 4 nights in May 2024

8/10 Good

Rhett

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like the city view room I was in. Location of hotel is very accessible. Breanna of the frontdesk is superb.
Stayed 5 nights in Apr 2024

4/10 Poor

DAVID

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Employees are amazing, room was great. Lots of construction which is needed to upgrade exterior of hotel. Limited hot water was a pain in the....pool being updated, needs good cleaning!!
Stayed 3 nights in Mar 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Not so good. Food is not tasty and not worth the price Room is huge but lack of maintenance
Stayed 5 nights in Feb 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not suggested, just too many problems.
For alll 8days of my stay the boiler was broken, so only cold showers. The phone also did not work until repaired. The morning, included meal, was local, not to my liking, got sick once. The hotel only has 2 elevators for 40 floors, very busy and slow for many days. The front of the hotel is under constructions, with scaffolding, open sewer smell on entry.
Stayed 8 nights in Feb 2024

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities
Food was bad. Wifi cut out every 10 minutes. Aircon didnt work. Staff was no help. No hot water. Kids playing in the hallways even after complaining to staff about it.
Stayed 7 nights in Feb 2024

2/10 Terrible

Christian

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The check in counter folks and staff were so nice and polite but … on the second night… There was a RAT in my room… it crawled over my feet and hid underneath my bed… I left, they forced me to move rooms… but there was no way I’m staying at that place… Sad part too is that they did not refund me for the remaining days of my stay… That place should be condemend… The shower was not draining water…and the elevators would only take you to a certain floor… you have to step out in the middle of a dark dimmed level to hop on a different elevator…this place is run down… This place is filthy - DO NOT STAY HERE!

8/10 Good

leo

Stayed 3 nights in Jan 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with incredible view. Grand Parade no longer goes this way. Very disappointing but perfect for circle and shopping.
Stayed 2 nights in Jan 2024

2/10 Terrible

Shaun Mae

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024