Plantation Resort on Crystal River, Ascend Hotel Collection

3.0 star property
Riverside resort connected to the convention centre in Crystal River with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Plantation Resort on Crystal River, Ascend Hotel Collection

Property grounds
Exterior
Lobby
Property amenity
Ecotours

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Gym
  • Spa
  • Room service

Explore the area

Map
9301 W Fort Island Trl, Crystal River, FL, 34429
  • Plantation Inn and Golf Resort
    4 min walk
  • A Crystal River Kayak Company
    15 min walk
  • Crystal River National Wildlife Refuge
    18 min walk
  • Ocala, FL (OCF-Ocala Intl.)
    53 min drive

Room options

Room, 2 Queen Beds, Non Smoking (Parking View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Ground Floor (Waterfront)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Top Floor, Waterfront)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Waterfront View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking (Waterfront View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Waterfront)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Waterfront)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Waterfront)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking (Waterfront, Upper Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Water view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (1st Floor, Waterfront)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking, View (Parking Area View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Park view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking (Waterfront, 1st Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Water view
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Non Smoking (Efficiency)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 7
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Crystal River

You'll be connected to the convention centre at Plantation Resort on Crystal River, Ascend Hotel Collection, and within a 20-minute stroll of A Crystal River Kayak Company and Crystal River National Wildlife Refuge. Highlights at this resort include 3 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, West 82 Grill, serves American cuisine and is open for breakfast, brunch, lunch and dinner. West 82 Bar is the resort's own bar, serving drinks along with light fare. Enjoy the golf course, outdoor swimming pool, marina and 24-hour gym. 11 square feet (1 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find an outdoor tennis court, a hot tub and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 10:00 AM. There's also the convenience of self parking. .With a stay at this Crystal River resort, you'll be 1.6 km (1 mi) from Chassahowitzka National Wildlife Refuge and 2.9 km (1.8 mi) from Hunter Spring Park.

What's nearby

  • Plantation Inn and Golf Resort - 4 min walk
  • Crystal River National Wildlife Refuge - 18 min walk
  • Chassahowitzka National Wildlife Refuge - 19 min walk
  • Hunter Spring Park - 5 min drive
  • Three Sisters Springs - 6 min drive

Restaurants

  • ‪Cody's Original Roadhouse - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Sara's Diner - ‬3 min drive
  • ‪Arby's - ‬3 min drive

About this property

Plantation Resort on Crystal River, Ascend Hotel Collection

Riverside resort connected to the convention centre in Crystal River with 3 restaurants
Plantation Resort on Crystal River, Ascend Hotel Collection offers its guests a full-service spa, a golf course, and a marina. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar.

A 24-hour business centre and meeting rooms are available. Event space at this resort measures 11 square feet (1 square metres) and includes conference space. An outdoor pool, a hot tub, and a 24-hour fitness centre are also featured at the business-friendly Plantation Resort on Crystal River, Ascend Hotel Collection. For a fee, parking is available.

This Crystal River resort is smoke free.

  • 196 guestrooms or units
  • 2 levels
  • 13 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 11 sq ft of conference space
  • 1 sq. m of conference space
  • Built in 1962
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar by the pool
Plantation Resort on Crystal River, Ascend Hotel Collection offers 196 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of towels can be requested.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Parking on site (USD 28 per stay)
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; USD 15.95 for adults and USD 9.95 for children
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 19th Hole Bar and Grill
  • Plantation Tiki Bar
  • West 82 Bar
  • West 82 Grill

Things to do

  • 24-hour gym
  • 27-hole golf course
  • Billiards/pool table
  • Boat tours
  • Ecotours
  • Fishing
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Hiking/biking trails
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Personal motorised watercraft
  • Rafting
  • Rowing/canoeing
  • Segway rentals/tours
  • Shopping
  • Snorkelling
  • Spa tub
  • Tennis lessons
  • Volleyball

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 6 2024 to March 31 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Business centre
  • Dining venue(s)
  • Fitness facilities
  • Golf course
  • Meeting facilities
  • Recreation facilities
  • Spa
  • Spa/Beauty services
  • Hot tub
  • Swimming pool
  • Tennis courts
The following facilities are closed seasonally each year. They will be closed from 1 October to 31 March:
  • One of the dining venues
  • Bar/Lounge
  • Business centre
  • Fitness facilities
  • Golf course
  • Meeting facilities
  • Parking area
  • Spa
  • Hot tub
  • Swimming pool
  • Tennis courts
The property will be renovating from 25 October 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Lift
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Spa
  • Hot tub
  • Swimming pool
  • Tennis courts
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.95 for adults and from USD 9.95 for children
  • Self-parking fee: USD 28 per stay
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 6 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crystal River Plantation
Plantation Crystal River
Plantation Hotel
Plantation Hotel Crystal River
Plantation On Crystal River Hotel Crystal River
Plantation Resort Crystal River
Plantation on Crystal River Ascend Hotel Collection
Plantation Resort on Crystal River Ascend Hotel Collection
Plantation on Crystal River Ascend Hotel Collection Member

Frequently asked questions

What is the cancellation policy at Plantation Resort on Crystal River, Ascend Hotel Collection?

Plantation Resort on Crystal River, Ascend Hotel Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Plantation Resort on Crystal River, Ascend Hotel Collection?

Yep, Plantation Resort on Crystal River, Ascend Hotel Collection has a self car park for USD 28 per stay.

Are there any beaches close to Plantation Resort on Crystal River, Ascend Hotel Collection?

The closest beach to Plantation Resort on Crystal River, Ascend Hotel Collection is Fort Island Gulf Beach (10.5 km).

Is there a spa on site at Plantation Resort on Crystal River, Ascend Hotel Collection?

Yep, there is an onsite spa at Plantation Resort on Crystal River, Ascend Hotel Collection. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages. The Spa/Beauty services will be unavailable from October 6 2024 to March 31 2025 (dates subject to change).

Does Plantation Resort on Crystal River, Ascend Hotel Collection have a pool?

Plantation Resort on Crystal River, Ascend Hotel Collection has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The swimming pool will be unavailable from October 6 2024 to March 31 2025 (dates subject to change). The property will be renovating the swimming pool from October 25 2024 until March 31 2025 (completion date subject to change).

What luxury perks are available at Plantation Resort on Crystal River, Ascend Hotel Collection?

Plantation Resort on Crystal River, Ascend Hotel Collection features a full-service spa, an outdoor pool and 3 restaurants.

What makes Plantation Resort on Crystal River, Ascend Hotel Collection a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Plantation Resort on Crystal River, Ascend Hotel Collection.

Is Plantation Resort on Crystal River, Ascend Hotel Collection family-friendly?

You bet! With amenities such as children's meals and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Plantation Resort on Crystal River, Ascend Hotel Collection is a hit with families.

Does Plantation Resort on Crystal River, Ascend Hotel Collection serve breakfast?

Yep, buffet brekkie is available on weekdays between 6:00 AM and 10:30 AM and on weekends from 6:00 AM to 10:00 AM. Please note that breakfast will unavailable between October 6 2024 and March 31 2025 (subject to change).

Is there a free airport shuttle available at Plantation Resort on Crystal River, Ascend Hotel Collection?

No, Plantation Resort on Crystal River, Ascend Hotel Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Plantation Resort on Crystal River, Ascend Hotel Collection?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone? The dining venue will be unavailable from October 6 2024 to March 31 2025 (dates subject to change). The dining venue is closed seasonally each year from October 1 until March 31. The property will be renovating its dining venue from October 25 2024 until March 31 2025 (completion date subject to change).

What time are check-in & check-out at Plantation Resort on Crystal River, Ascend Hotel Collection?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Plantation Resort on Crystal River, Ascend Hotel Collection?

No, only service animals are allowed.

Is there a golf course on site at Plantation Resort on Crystal River, Ascend Hotel Collection?

Yep, Plantation Resort on Crystal River, Ascend Hotel Collection has a 27-hole golf course. A golf driving range and golf lessons are also available.

Plantation Resort on Crystal River, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 349 out of 1001 reviews" "
Rating 8 - Good. 260 out of 1001 reviews" "
Rating 6 - Okay. 178 out of 1001 reviews" "
Rating 4 - Poor. 130 out of 1001 reviews" "
Rating 2 - Terrible. 84 out of 1001 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Betty

Stayed 1 night in Sep 2024

4/10 Poor

Mike

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was run down, the bathroom was covered in mold and all the linens were old and the pillows were torn. The property was not what it used to be.
Stayed 4 nights in Sep 2024

4/10 Poor

Kara, Lakeland

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately this the photos made it look nice and new. It was the opposite. It was old and in need of a major update and renovation. When we checked in, our room was hot; the AC was running and back door was open. The rooms had dehumidifiers due to how old everything was and the ACs not running properly. The properly just didn’t look like the photos posted
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good staff.
Stayed 3 nights in Sep 2024

4/10 Poor

Scott G

Liked: Staff & service, amenities
Rooms over priced for the condition of the property, and musky smell in the rooms, like a possible past flood. Also AC issue in room.
Stayed 1 night in Sep 2024

2/10 Terrible

LACIE

Travelled with family
Disliked: Cleanliness, staff & service, amenities
MOLD! I left feeling disgusting and swearing to never return. I’ve been to The Plantation many times over the past 10 years and it’s beyond sad how downhill it has become. Truly a nightmare.
Stayed 1 night in Sep 2024

8/10 Good

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint property-felt like old Florida. Will be back
Stayed 1 night in Sep 2024

2/10 Terrible

PERRY

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Theodore

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely horrible/hidden charges black mold in room staff unprofessional unconcerned and dismissive. Charged for parking when I didn’t drive
Stayed 2 nights in Aug 2024

10/10 Excellent

Phillip

Awesome. Front Desk and restaurant staff were very accommodating
Stayed 2 nights in Aug 2024

6/10 Okay

Victoria

Liked: Room comfort
Disliked: Property conditions & facilities
Needs a facelift
We checked in and got to our room on the 2nd floor which had a very musty odor. I went to wash my hands in the bathroom and felt a drop of water on my neck. I looked up to see that the ceiling was cracked and leaking. We reported this to the front desk and they changed our room. Now we weee on the 1st floor. The toilet had debris or stain in it. We told the front desk and they sent someone to check it. It seemed to be some kind of paper that had gotten stuck. We stepped outside to the patio and it was very untidy. The chairs were dusty and the small table dirty. We cleaned them and enjoyed a little rest before going out to the pool. The grounds were very pretty and you could tell that this place had been a beautiful resort once. It has a lot of catching up to do. The staff from front desk to tiki bar to maintenance were all great, which is why we overlooked some things. We washed up only using the sink because the bath tub surface was horrible. Room 128. Also they must have a very big issue with mold as there was a humidifier in the room. Interior doors leading from the different wings to the lobby were shabby. The rooms we saw seemed to have been newly decorated and very nice.
Stayed 1 night in Aug 2024

8/10 Good

Malissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool area and tiki bar!
Stayed 4 nights in Jul 2024

6/10 Okay

Kerry

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Storm stay
The service was amazing but we stayed during the storm so all facilities were flooded and our purpose for the trip (manatees) couldn’t go ahead. Not the hotels fault but due to this is couldn’t rate the facilities.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plantation review
Our stay was great. Checkin was fast, maybe 5 minutes. Our room was clean and the grounds were excellent. Loved the pool and the tiki bar.
Stayed 5 nights in Jul 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property! Thinking of returning once a year!
Stayed 4 nights in Jun 2024

10/10 Excellent

Joahnna, Ivins

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Family activity options, good pool & bar; excursions. We will be back!
Stayed 4 nights in Jul 2024

2/10 Terrible

John

Stayed 1 night in Aug 2024

8/10 Good

Geralyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel, beautiful pool area on the river, TIKI bar. Excellent food. Helpful staff. But there wasn't an elevator in our building but a staff member voluntarily brought our luggage up. Overall a beautiful place that could use some refreshing in some areas.
Stayed 2 nights in Jul 2024

2/10 Terrible

Douglas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Melissa

Disliked: Cleanliness, property conditions & facilities
Nice location but not very clean
The hotel is in a nice location but it’s not the cleanest place. My room wasn’t ready at 4pm check-in time and others arriving same day had to wait around as well.
Stayed 3 nights in Jul 2024

10/10 Excellent

Manuel

Stayed 2 nights in Jul 2024

6/10 Okay

Gina

Stayed 3 nights in Jul 2024

6/10 Okay

Elaine

Travelled with family
Stayed 2 nights in Jul 2024

6/10 Okay

mark

Disliked: Property conditions & facilities
pool area was crowded and furniture falling apart - such a gem of a location- needs updating
Stayed 1 night in Jul 2024