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Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn

4.0 star property
On beach with 5 outdoor pools for sandy fun near Front Beach
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn

Exterior
Exterior
Exterior
View from room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Spa
  • Laundry
The price is AU$343
includes taxes & fees
3 Feb - 4 Feb

Explore the area

Map
5757 Palm Boulevard, Isle of Palms, SC, 29451
  • Isle of Palms Beach
    ‪8 min walk‬
  • Front Beach
    ‪10 min walk‬
  • Isle of Palms Marina
    ‪4 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪40 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Sweetgrass Inn, Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Sweetgrass Inn, Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Private bathroom
Hairdryer
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Boardwalk Inn)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Pool View (Boardwalk Inn)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Private bathroom
Hairdryer
Shower/bath combination
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Boardwalk Inn)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Corner (Boardwalk Inn)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Private bathroom
Hairdryer
Shower/bath combination
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Boardwalk Inn)

Junior Suite (Boardwalk Inn)

Junior Suite (Boardwalk Inn)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Separate bedroom
Private bathroom
  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower, Boardwalk Inn)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Shower, Boardwalk Inn)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Private bathroom
Hairdryer
Shower/bath combination
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Boardwalk Inn)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Boardwalk Inn)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Private bathroom
Hairdryer
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Boardwalk Inn)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Boardwalk Inn)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Private bathroom
Hairdryer
Shower/bath combination
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, Ocean View (Boardwalk Inn)

Presidential Suite, Ocean View (Boardwalk Inn)

Presidential Suite, Ocean View (Boardwalk Inn)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Separate bedroom
Private bathroom
  • 133 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Pool View (Boardwalk Inn)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Terrace, Pool View (Boardwalk Inn)

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Private bathroom
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom (Sweetgrass Inn)

Premium Suite, 1 Bedroom (Sweetgrass Inn)

Premium Suite, 1 Bedroom (Sweetgrass Inn)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Separate bedroom
Private bathroom
Hairdryer
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Pool View (Boardwalk Inn)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Pool View (Boardwalk Inn)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Private bathroom
Hairdryer
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Sweetgrass Inn)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Sweetgrass Inn)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Private bathroom
Hairdryer
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed (Sweetgrass Inn)

Premium Room, 1 King Bed with Sofa bed (Sweetgrass Inn)

Premium Room, 1 King Bed with Sofa bed (Sweetgrass Inn)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Sofa bed
Private bathroom
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Sweetgrass Inn)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed (Sweetgrass Inn)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Private bathroom
Hairdryer
Shower/bath combination
  • 31 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds (Sweetgrass Inn)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds (Sweetgrass Inn)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Private bathroom
Hairdryer
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Sweetgrass Inn, Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Sweetgrass Inn, Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Private bathroom
Hairdryer
Shower/bath combination
  • 37 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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The Palms Oceanfront Hotel

Pool
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4.2 out of 5, Very good, (1003)
The price is AU$232
for 1 room
includes taxes & fees
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About the area

Isle of Palms

At Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn you'll be within a 10-minute stroll of Front Beach and within 30 minutes of Isle of Palms Marina. Highlights at this beachfront resort include 8 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to The Spa at Sweetgrass can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and hot tub. The fine-dining restaurant, Coastal Provisions, serves local and international cuisine. With 2 poolside bars and 9 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find umbrellas, and enjoy the 12 outdoor tennis courts and golf course. 23 meeting rooms and a conference centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a children's swimming pool. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .With a stay at this 4-property class Isle of Palms resort, you'll be 2.4 km (1.5 mi) from Wild Dunes Resort Golf Course and 3.7 km (2.3 mi) from Isle Of Palms Recreation Center.
View more Resorts in Isle of PalmsOpens in a new window

What's nearby

  • Isle of Palms Beach - 8 min walk
  • Front Beach - 10 min walk
  • Isle of Palms Marina - 4 min drive
  • Isle Of Palms Recreation Center - 5 min drive
  • Wild Dunes Resort Golf Course - 5 min drive

Getting around

  • Charleston, SC (CHS-Charleston Intl.) - 40 min drive

Restaurants

  • ‪The Refuge - ‬6 min drive
  • ‪Coconut Joe's - ‬7 min drive
  • ‪Windjammer - ‬7 min drive
  • ‪Oystercatcher Restaurant & Bar - ‬1 min walk
  • ‪Acme Cantina - ‬6 min drive

About this property

Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn

On beach with 5 outdoor pools for sandy fun near Front Beach
As a guest of Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn, you'll find a full-service spa, a golf course, and 5 outdoor swimming pools. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 9 bars/lounges. A computer station is on site and WiFi is free in public spaces.

There are 23 meeting rooms available. A children's pool, a hot tub, and spa services are also featured at the eco-certified Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn. Parking is available for a fee. A complete renovation of Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn was completed in March 2021.

Smoking is allowed in designated areas at this 4-star Isle of Palms resort.

  • 246 guestrooms or units
  • 8 dining venues
  • 2 bars by the pool
  • 9 bars or lounges
  • Deli
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn offers 246 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Isle of Palms resort provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

The Spa at Sweetgrass has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 35 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 25 for adults and USD 12 to 20 for children
  • 2 poolside bars
  • 8 restaurants
  • 9 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Beachside Burgers & Bar
  • Coastal Provisions
  • Huey's Southern Eats
  • Laughing Gull Restaurant
  • Oystercatcher

Things to do

  • 12 outdoor tennis courts
  • 36-hole golf course
  • 5 outdoor pools
  • Art gallery
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Hiking/biking trails
  • Pro golf shop
  • Shopping
  • Spa tub
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 23 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Beach umbrellas
  • On the beach
  • On the boardwalk/promenade
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • No lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 4.56 per accommodation, per night.
  • Resort fee: 18.24 per cent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 for adults and USD 12 to 20 for children
  • Valet parking fee: USD 35 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Wild Dunes Destination Hotels
Wild Dunes Destination Hotels Resorts
Wild Dunes Destination Hotels Resorts Condo Isle Of Palms
Wild Dunes Destination Hotels Resorts Isle Of Palms
Wild Dunes Resort Destination Hotels Isle Of Palms
Wild Dunes Resort Destination Hotels
Wild Dunes Destination Hotels Isle Of Palms
Wild Dunes stination s Isle o
Wild Dunes Resort
Wild Dunes Resort By Destination Hotels
Wild Dunes Resort – Sweetgrass Inn Boardwalk Inn
Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn Resort
Wild Dunes Resort – Sweetgrass Inn Boardwalk Inn part of Hyatt

Frequently asked questions

What is the cancellation policy at Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn?

Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn?

As of 29 Jan 2025, prices found for a 1-night stay for 2 adults at Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn on 3 Feb 2025 start from AU$283.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn?

Yep, Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn has valet parking for USD 35 per day.

Are there any beaches close to Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn?

Yep, Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn is a short 8-minute walk from Isle of Palms Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn?

Yep, The Spa at Sweetgrass is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn have a pool?

Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn?

Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn features 2 poolside bars, 5 outdoor pools and a full-service spa.

Does Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn serve breakfast?

Yeah, full brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn?

No, Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn?

Relax with a coldie at the 2 poolside bars or 9 lounge bars, and grab a meal at the onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn?

No, pets are not allowed.

Is there a golf course on site at Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn?

Yep, Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn has a 36-hole golf course. A golf driving range, golf lessons, golf carts and golf clubs are also available.

Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1003 reviews" "
Rating 8 - Good. 234 out of 1003 reviews" "
Rating 6 - Okay. 69 out of 1003 reviews" "
Rating 4 - Poor. 51 out of 1003 reviews" "
Rating 2 - Terrible. 40 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We have visited this property multiple times a year for the last 13 years. It’s an amazing property and area. However I always have to spend time away from my vacation to address an error in my charges. And I mean every visit. This visit is no excpetion. I typically get it resolved but it takes time away from my visit and family and is stressful and aggravating to say the least.
Stayed 1 night in Oct 2024

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
I would have said i had an excellent stay but there was some sticker shock when i got the final bill. I paid a premium price to stay at the resort and still incurred additional "resort fees" in addition to the steep $35/day for valet parking. I used this service for a max of 10 minutes if the valet's time per day, which i did not feel warranted the high price per day. And what are those resort fees for? The room is obviously at a resort. Why was this not rolled into the cost of the room if it will be incurred regardless of whether i used the pool or other amenities, which i did not!! Very disappointed that there were hidden fees when there was no need.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael, Meadville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and property!
Stayed 1 night in Oct 2024

10/10 Excellent

Drew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time on this property. Everything was done very nicely. Would definitely come back again.
Stayed 4 nights in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious room with a coffee maker and fridge, but no microwave, for some reason. The resort is clean, but very isolated if you don’t have a car and the dining options are all expensive. Best one was Coastal Crust, which has decent pizza and very good meatballs. DO NOT let the front desk call you a cab - the car service they use charges $25 flat fee, even if you are only going a couple miles away. Lyft/Uber are available, but may take up to half an hour to arrive at the resort.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, we will be back. Food was fantastic
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many options for great food and recreation.
Stayed 3 nights in Sep 2024

8/10 Good

Mihaela, Verona

Liked: Cleanliness, staff & service, property conditions & facilities
Need cooled water fountains available throughout the property. Music station at the beach. Food prices too high, need more affordable options Thanks
Stayed 2 nights in Aug 2024

8/10 Good

Heidy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place. Great staff. Food was good.
Stayed 2 nights in Aug 2024

4/10 Poor

Mary

Liked: Amenities
Disliked: Property conditions & facilities
It was very moldy. Vents all covered in dust and mold.
Stayed 2 nights in Sep 2024

4/10 Poor

Sarah

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Our experience was poor from the moment we drove up. Valet was a disaster. Our room was not ready when we arrived at 9:30pm (?) and then we were told it had a problem and they needed to downgrade us. Service all around the resort was extremely below what I would expect from a top tier Hyatt property, having spent time at their resorts in Hawaii and Aruba. It felt like they were chronically understaffed throughout the weekend. Very disappointing over all. I have no problem paying for a great experience and expect standard food, and expensive drinks, etc at a resort; but poor service is unexcusable.
Stayed 3 nights in Aug 2024

8/10 Good

Cavin

Loved the beach and pool!
Stayed 4 nights in Aug 2024

10/10 Excellent

Syble

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, it was clean, beautiful, and relaxing!
Stayed 3 nights in Aug 2024

10/10 Excellent

RODNEY, Cranberry township

Liked: Cleanliness, staff & service, property conditions & facilities
Great property parking for hotels is not easy
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, great service, fabulous beach
Stayed 1 night in Aug 2024

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elvi at the Boardwalk Inn was very good! Went above and beyond our expectations.
Stayed 5 nights in Aug 2024

10/10 Excellent

Emily Isaacs

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is amazing and everything is walkable. The pools and restaurants are in great locations and we had so much fun! Highly recommend staying here and we’ll be back!
Stayed 3 nights in Aug 2024

8/10 Good

Jane

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights at Seagrass Inn for a grandchild birthday. Nice young family resort. If you are not looking for lots of children, this is not your hotel. The rooms were fine and clean. Bathroom sink did not drain well and we had a problem with the tv( hotel staff fixed it within the day we reported). As I saw in other reviews, although staff is exceptionally nice the overpriced food and food service was not good. Pizza at Coastal Crust was under cooked and servers inattentive. We ordered in room dining for breakfast and it never came, when I tried to call Hutson’s Market (which handled order) to find out after an hour when we could expect no one answered the phone. Very frustrating and disappointing. Finally after almost 2 hours we went to front desk to report and request a credit back.
Stayed 2 nights in Aug 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service
The beds were awful, like sleeping on the floor. No dresser or drawers for clothing.
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our weekend stay here. Would definitely come back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property for a family vacation
Stayed 3 nights in Aug 2024

8/10 Good

LEONARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent except for Coastal Crust. There were 10 in our party for breakfast & each breakfast came out about 10-15 apart. Food & coffee was cold. They forgot one person's breakfast. Overcharged us for coffee but credit it after we complained. The menu stated the coffee was $4.00 & server charged us $5.00. Plus we wanted more coffee & the runner said he would try. They did bring more coffee but charged us. No free refills.
Stayed 4 nights in Aug 2024