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Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

2.5 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Photo gallery for Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Exterior
Exterior
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Down duvets, pillow-top beds, desk, laptop workspace
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry
The current price is AU$190
includes taxes & fees
13 Apr - 14 Apr

Explore the area

Map
15139 Ballancroft Parkway, Charlotte, NC, 28277
  • The Amp Ballantyne
    ā€Ŗ3 min driveā€¬
  • Quail Hollow Club
    ā€Ŗ12 min driveā€¬
  • Carowinds Theme Park
    ā€Ŗ18 min driveā€¬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ā€Ŗ29 min driveā€¬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Sofa bed
Pillow-top bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Down duvet
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

Down duvets, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Down duvet
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Down duvet
Hairdryer
  • 31.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility)

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Sofa bed
Pillow-top bed
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Sofa bed
Pillow-top bed
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Sofa bed
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Sofa bed
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Shower, hair dryer, towels, soap

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Sofa bed
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Sofa bed
Pillow-top bed
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Sofa bed
Pillow-top bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Down duvet
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Transfer Shower)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Sofa bed
Pillow-top bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Charlotte

At Holiday Inn Express & Suites Charlotte - Ballantyne by IHG you'll be 2.5 km (1.6 mi) from Shoppes at Ardrey Kell and 2.5 km (1.6 mi) from Elon Homes Regional Park. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour gym. .Enjoy the seasonal outdoor swimming pool and pool loungers. Business amenities include a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .Attractions within a 20-minute drive of this Ballantyne hotel include Carowinds Theme Park and SouthPark Mall.

What's nearby

  • The Amp Ballantyne - 3 min drive - 2.8 km
  • Carolina Place - 9 min drive - 7.1 km
  • Waverly - 9 min drive - 11.4 km
  • Quail Hollow Club - 12 min drive - 11.6 km
  • Carowinds Theme Park - 18 min drive - 14.9 km

Getting around

  • I-485 - South Blvd Station - 15 min drive
  • Charlotte Station - 24 min drive
  • Charlotte-Douglas International Airport (CLT) - 29 min drive

Restaurants

  • ā€ŖStarbucks - ā€¬3 min drive
  • ā€ŖDomino's Pizza - ā€¬3 min drive
  • ā€ŖBad Daddy's - ā€¬3 min drive
  • ā€ŖLibretto's Pizzeria - ā€¬3 min drive
  • ā€ŖWendy's - ā€¬2 min drive

About this property

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Suburban hotel with free breakfast and 24-hour fitness centre
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Charlotte - Ballantyne by IHG also features a terrace, a picnic area, and coffee/tea in common area. Self parking is free.

This Charlotte hotel is smoke free.

  • 146 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • 1 conference room
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers 146 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

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Hampton Inn & Suites Charlotte/Ballantyne

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 701 reviews
The price is AU$184
includes taxes & fees
13 Apr - 14 Apr
Hampton Inn & Suites Charlotte/Ballantyne

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • The seasonal pool will open in May and close in November.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Charlotte Ballantyne Hotel
Holiday Inn Express Ballantyne Hotel
Holiday Inn Express Charlotte Ballantyne
Holiday Inn Express Ballantyne
Inn Express Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne an IHG Hotel
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG?

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG?

As of 15 Mar 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG on 13 Apr 2025 start from AU$190.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG?

Yep, Holiday Inn Express & Suites Charlotte - Ballantyne by IHG has a free self car park.

Does Holiday Inn Express & Suites Charlotte - Ballantyne by IHG have a pool?

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from May to November).

Is Holiday Inn Express & Suites Charlotte - Ballantyne by IHG family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Charlotte - Ballantyne by IHG is a hit with families.

Does Holiday Inn Express & Suites Charlotte - Ballantyne by IHG serve breakfast?

Yep, our guests adore the free buffet brekkie here! Available on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG?

No, Holiday Inn Express & Suites Charlotte - Ballantyne by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 629 out of 1001 reviews
Rating 8 - Good. 167 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 77 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Shaquelah

Travelled with group
Liked: Cleanliness, staff & service
The ambiance was nice. Staff were pleasant. The issue that I want to note is that one of the comforters werenā€™t fully clean and there was hair in the sheets. All other areas of the room appeared clean. Vibrations in the room occurred that could be felt and heard.
Stayed 3 nights in Dec 2024

10/10 Excellent

ALITHEA

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. No complains
Stayed 4 nights in Oct 2024

10/10 Excellent

Mario

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marcy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Donā€™t like the billing system. Paid full up front and I still have daily charges pending on my credit card. Itā€™s like double billing and itā€™s been over a week since I checked out. That should never happen
Stayed 4 nights in Nov 2024

10/10 Excellent

Ransom, Hendersonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

TaNico, Irmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and atmosphere. Customer service was amazing even when I locked myself out my room
Stayed 2 nights in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Nov 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Daniel, Racine

Stayed 1 night in Nov 2024

2/10 Terrible

Dante

Travelled with family, Business traveller, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
My wife and I frequently visit this location every other month or so. However, it seems that the NEW MANAGEMENT TEAM values misleading people just to get them to purchase a room over the values they previously up held. We called the front desk before our arrival to see if emotional support animals were included in the pet fee. The gentleman on the phone said he didn't know and went to go check with someone. He got back on the phone and said everything was fine and we would just need to bring the paperwork with us. After driving 3 hours on the next day, we arrived at the hotel. We presented our paperwork and the gentleman at the front desk said the paperwork looked good and we wouldn't be charged. Upon checkout I see a pet fee on my receipt. (This where communication is key). Leading someone to believe something is FREE but is really NOT FREE is very misleading. It is also very convenient that you are experts on your policies AFTER you have taken someone's money. This seems to be recurring theme for us considering that all of my sisters belonging were stolen and trashed at one of your Atlanta locations. This happened to occur on the anniversary of our fathers passing. We will never stay at an IHG hotel ever again. I guess IHG really stands for: Ignoring Honest Guests or giving your staff (Incredibly Hopeless Guidance) Enjoy your holidays!
Stayed 3 nights in Nov 2024

8/10 Good

Shaza

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason, Iselin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect. It was about a 22 min drive from downtown Charlotte. The area is very safe since there is a police station right next to the property. There are several dining options in walking distance and grocery stores nearby. The rooms were clean, beds comfortable, shower worked great. The best part was the breakfast buffet each morning.
Stayed 4 nights in Nov 2024

10/10 Excellent

TANYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Has a keureg coffee machine in the room, good breakfast)french toast, eggs, hot coffee. I would stay here again. I stayed by myself for a funeral.
Stayed 5 nights in Nov 2024

10/10 Excellent

Tiffany Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though I had problems with the Rent-A-Car, everything was wonderful even the way they handles the Rent-A-Car and only had five hours left before I had to return. They still gave me another car and I enjoyed my vacation.
Stayed 2 nights in Oct 2024

6/10 Okay

Callie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were warmly received by a young man at the front desk, employee of the month no less! The breakfast, however, was disappointing. It was great on a previous visit, so we were surprised.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tyshana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , served breakfast every morning 7-10am, gym is perfect for a late night workout , & they do have a temporary damage fee $50-$100 hold upon booking but it will be reimbursed after you check out !
Stayed 2 nights in Oct 2024

10/10 Excellent

ALEJANDRA, Barquisimeto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! Clean, quiet! Good breakfast.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 5 nights in Oct 2024

4/10 Poor

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was great, but we recieved charges everyday even though we paid for everything a month in advance. Each day we talked to the desk clerk and they said they would fix it, but even more were added the next day. We talked to the manager who was not very helpful. All i can say is watch your charges.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joanne

Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Chanel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for affordable price
Stayed 3 nights in Oct 2024