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Candlewood Suites Alexandria, an IHG Hotel

2.5 star property
Hotel in Alexandria with 24-hour fitness centre and 24-hour front desk
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Candlewood Suites Alexandria, an IHG Hotel

Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Gazebo
Lobby
Studio Suite, 1 Queen Bed

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
2344 N Macarthur Dr, Alexandria, LA, 71303
  • Southern Forest Heritage Museum & Research Center
    13 min walk
  • Kent Plantation House
    18 min walk
  • Riverside Hospital
    2 min drive
  • Alexandria, LA (AEX-Alexandria Intl.)
    9 min drive

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
6 bedrooms
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 Queen Bed

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible (Accessible Tub)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible (Accessible Tub)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 1 Single Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Mobility)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
Sofa bed
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible (Accessible Tub)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
LCD TV
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Fairfield Inn & Suites by Marriott Alexandria
Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (789)
The price is AU$156
for 1 night
includes taxes & fees
13 Oct - 14 Oct
Fairfield Inn & Suites by Marriott Alexandria

About the area

Alexandria

Candlewood Suites Alexandria, an IHG Hotel places you in the heart of Alexandria, within a 15-minute walk of Southern Forest Heritage Museum & Research Center and 2 km (1.2 mi) from Riverside Hospital. Highlights at this hotel include free self-parking, a 24-hour gym and in-room kitchenettes. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include laundry facilities, a 24-hour front desk and a library. .With a stay at this Alexandria hotel, you'll be 3.1 km (1.9 mi) from Rapides Women's and Children's Hospital and 3.2 km (2 mi) from Rapides Regional Medical Center.

What's nearby

  • Rapides Parish Coliseum - 4 min drive
  • Rapides Regional Medical Center - 5 min drive
  • Alexandria Zoological Park - 5 min drive
  • Cabrini Hospital Alexandria - 6 min drive
  • Alexandria Mall - 6 min drive

Getting around

  • Alexandria, LA (AEX-Alexandria Intl.) - 9 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Outlaw's Barbecue - ‬3 min drive
  • ‪Golden Corral - ‬2 min drive
  • ‪Popeyes Louisiana Kitchen - ‬2 min drive

About this property

Candlewood Suites Alexandria, an IHG Hotel

Hotel in Alexandria with 24-hour fitness centre and 24-hour front desk
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A 24-hour fitness centre, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites Alexandria, an IHG Hotel. Free self parking is available.

This Alexandria hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Built in 2012
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Candlewood Suites Alexandria, an IHG Hotel offers 80 accommodations with DVD players and a safe. LCD televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • DVD player
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini golf

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 26 August 2024 to 1 October 2024 (completion date subject to change). The following areas are affected:
  • Business centre
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 45 mi (45 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 45 mi (45 km) of the property will not be allowed to check in. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alexandria Suites
Candlewood Alexandria
Candlewood Suites Alexandria
Candlewood Suites Hotel Alexandria
Suites Alexandria
Candlewood Suites Alexandria Hotel

Frequently asked questions

What is the cancellation policy at Candlewood Suites Alexandria, an IHG Hotel?

Candlewood Suites Alexandria, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Alexandria, an IHG Hotel?

As of 29 Sept 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites Alexandria, an IHG Hotel on 25 Oct 2024 start from AU$176.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Alexandria, an IHG Hotel?

Yep, Candlewood Suites Alexandria, an IHG Hotel has a free self car park.

Is Candlewood Suites Alexandria, an IHG Hotel family-friendly?

You bet! With amenities such as on-site mini golf and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Candlewood Suites Alexandria, an IHG Hotel is a hit with families.

Is there a free airport shuttle available at Candlewood Suites Alexandria, an IHG Hotel?

No, Candlewood Suites Alexandria, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Alexandria, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Candlewood Suites Alexandria, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 139 out of 280 reviews" "
Rating 8 - Good. 60 out of 280 reviews" "
Rating 6 - Okay. 31 out of 280 reviews" "
Rating 4 - Poor. 19 out of 280 reviews" "
Rating 2 - Terrible. 31 out of 280 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jannet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Stay By Far!
We were here for 3 days for church and will say that this was the cleanist hotel we have stayed at in the last 10 years coming to Alexandria! I usually bring cleaning products with us to clean our room once we check in and to my surprise when i cleaned the floors they were actually CLEAN! The staff was very friendly and professional as well!
Stayed 3 nights in Jun 2024

2/10 Terrible

Kevin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable and disappointed in service
Absolutely terrible could not check in customer service was terrible, was not even able to check in saying they haven’t been paid well I paid and after a conversation with hotels.com and a them speaking with hotel I was moved to holiday inn express Terrible service on the hotels end!!
Stayed 1 night in Jun 2024

10/10 Excellent

Jesus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Room was well worn but adequate. Parking lot broken in several places. No cover for unloading in the rain.
Stayed 1 night in May 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is old but is kept up with, the property in front of the hotel is just terrible
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrive earlier than expected. Lashanda was helpful and provided me with key without me asking. This allowed me to go visit family and return without having to wait.
Stayed 2 nights in Apr 2024

6/10 Okay

Addie

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We booked this room at the Candlewood Suites, IHG property, in Alexandria, LA, through Expedia. On Expedia, it said it was "pet-friendly", this is what I was searching. Upon check-in, they inform me that there is a $100 pet fee! Really, not posted on the website, "we're under IHG management now", is the explanation. We have stayed in pet-friendly hotels before, way nicer than this one, and have never paid a $100 pet fee; it's always been $25-$45. I refused to sign whatever paperwork they wanted for the pet, never read it, but does it even matter, no! Upon check out, they had to get the manager, flagged my room, still being charged the $100 fee. I asked, does it matter what size dog, mine if <10 lbs, doesn't matter what size dog. Does it matter if it sheds, mine does not shed, no, it doesn't matter. I should have taken all my dogs, the little one and the 2 big dogs that do shed., and are outside dogs. It's ridiculous how this is not explained at time of reservation. If it would not have been so late at night, I would have cancelled the room. I will NEVER book through Expedia again, or book at a IHG managed hotel. I'll go through the actual website of the hotel. As far as cleanliness, it was clean, but outdated and old. The light in the bathroom had lots of rust on it, so not sure if it's stays very humid in the rooms or if they previously had water issues. Also, the rooms still have carpet, from the pictures online, their rooms had flooring.
Stayed 1 night in Apr 2024

4/10 Poor

JULIE

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Not the best
The front desk people were very nice. However, our toilet did not flush, the room had a terrible smell and we didn't realize it was in a very unsafe area for females traveling alone. I wouldn't recommend staying here unless you were not leaving the hotel. Unfortunately no one addressed the toilet situation, but we only stayed one night.
Stayed 1 night in Apr 2024

6/10 Okay

Phil

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The service is great. The building is old, despite upgrades. Our room remained so moist it curled the cover of a paperback book. We had two roaches (or water bugs). We asked housekeeping to come in and do a thorough cleaning because we still had two days left. They offered to move us upstairs but we had already stayed there several days and it was inconvenient to move.
Stayed 7 nights in Mar 2024

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people
Nice clean rooms. Great staff. Nice gym. FREE WASHER AND DRYER.
Stayed 1 night in Mar 2024

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Outdated
Rusty fixtures Painters tape covering holes in drywall Paint falling off ceilings Mirror was covered in industrial glue
Stayed 1 night in Nov 2023

2/10 Terrible

Alexander

Terrible 1 star
The furniture was all scratched and in disrepair holes in wall with exposed wires the place had to changevour room and still the new room was terrible. I rate this place a 1 star and I will now stick with Hiltons
Stayed 1 night in Oct 2023

8/10 Good

rett

Stayed 1 night in Oct 2023

4/10 Poor

NORVEL

Business traveller
Disliked: Property conditions & facilities, room comfort
One night stay.
Much older hotel than appears in picture. No breakfast. Hot water at bathroom sink didn’t work.
Stayed 1 night in Oct 2023

4/10 Poor

rett

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
If you like staying in the ghetto this is your place.
Stayed 1 night in Sep 2023

6/10 Okay

Cynthia

Liked: Staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Scott

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Did not stay went somewhere else
Stayed 1 night in Sep 2023

10/10 Excellent

Dillon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Robert

Stayed 1 night in Aug 2023

2/10 Terrible

Keisha

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Chenille

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Charissa

Stayed 1 night in Jun 2023

2/10 Terrible

Robert

Liked: Staff & service, property conditions & facilities
The reservation was for a room with 2 beds for myself and my 2 children. Upon checkin I was given a room with 1 queen bed because there were no more rooms available. Then at 5:15 AM someone else was attempting to enter my room with a key because they booked in the same room.
Stayed 1 night in Jun 2023

2/10 Terrible

Phillip

Disliked: Staff & service
Room was not reserved
Hotel gave away the room
Stayed 1 night in Jun 2023

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023