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Centara Riverside Hotel Chiang Mai

4.0 star property
Riverfront Chiang Mai hotel in Wat Ket with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Centara Riverside Hotel Chiang Mai

Executive Suite, River View
Outdoor pool, open 6:30 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Grand Suite, 2 Bedrooms, River View
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Gym
  • Bar
    Bar
  • Pool
    Pool
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Chiang Mai-Lamphun, Tumbol Wat Kate,, Chiang Mai, Chiang Mai Province, 50000
  • Riverside
    1 min walk
  • Nong Hoi Market
    4 min walk
  • Chiang Mai Night Bazaar Shopping Centre
    16 min walk
  • Chiang Mai (CNX-Chiang Mai Intl.)
    16 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 43 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Premium)

Deluxe Room, 2 Double Beds (Premium)

Deluxe Room, 2 Double Beds (Premium)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 44 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 45 sq m
  • River view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 58 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Grand Suite, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 84 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 2 Double Beds, River View

Grand Suite, 2 Double Beds, River View

Grand Suite, 2 Double Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 85 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 130 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Grand Suite, 2 Bedrooms, River View

Grand Suite, 2 Bedrooms, River View

Grand Suite, 2 Bedrooms, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 130 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 45 sq m
  • River view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, River View

Executive Suite, River View

Executive Suite, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 85 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
  • 44 sq m
  • River view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Front of property
Stay with Nimman Chiang Mai
Pool
Spa
Kids pool
Parking included
4.4 out of 5, Excellent, (167)
The price is AU$850
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Stay with Nimman Chiang Mai

About the area

Chiang Mai

A family-friendly stay in Chiang Mai awaits you at Centara Riverside Hotel Chiang Mai. You'll be 2.7 km (1.7 mi) from Chiang Mai Night Bazaar and 3.2 km (2 mi) from Tha Phae Gate. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and free self-parking. .The restaurant, River Terrace, serves international cuisine and is open for breakfast, brunch, lunch and dinner. The Pool is the hotel's own bar. Enjoy the gym, sauna, kids' swimming pool and pool loungers. 12180 square feet (1132 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 5:30 AM and 10 AM. There's also free extended parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this Wat Ket hotel include Warorot Market and CentralPlaza Chiang Mai Airport.

What's nearby

  • Riverside - 1 min walk
  • Warorot Market - 5 min drive
  • Chiang Mai Night Bazaar - 5 min drive
  • Tha Phae Gate - 6 min drive
  • Sunday Walking Street Market - 6 min drive

Getting around

  • Chiang Mai Railway Station - 8 min drive
  • Chiang Mai (CNX-Chiang Mai Intl.) - 16 min drive

Restaurants

  • ‪ลำปางเลิศรส ตลาดหนองหอย - ‬4 min walk
  • ‪โจ๊กช้างม่อย - ‬3 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪ข้าวหมกไก่ไลลา - ‬1 min walk
  • ‪River Terrace Restaurant - ‬1 min walk

About this property

Centara Riverside Hotel Chiang Mai

Riverfront Chiang Mai hotel in Wat Ket with 2 restaurants
Centara Riverside Hotel Chiang Mai offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 12180 square feet (1132 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Centara Riverside Hotel Chiang Mai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Chiang Mai hotel.

  • 1 building
  • 526 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Conference rooms
  • 12180 sq ft of conference space
  • 1132 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Centara Riverside Hotel Chiang Mai offers 526 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

This Chiang Mai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10 AM for a fee: THB 550 for adults and THB 275 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • China Palace
  • River Terrace
  • The Pool

Family friendly

  • Children's pool
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,180 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Centara Riverside Hotel Chiang Mai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 550 for adults and from THB 275 for children
  • Airport shuttle fee: THB 600 per vehicle (one-way)
  • Rollaway bed fee: THB 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:30 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chiangmai Holiday Inn
Holiday Inn Chiangmai
Holiday Inn Chiangmai Chiang Mai
Holiday Inn Chiangmai Hotel
Holiday Inn Chiangmai Hotel Chiang Mai
Chiang Mai Holiday Inn
Holiday Inn Chiang Mai Hotel Chiang Mai

Frequently asked questions

What is the cancellation policy at Centara Riverside Hotel Chiang Mai?

Centara Riverside Hotel Chiang Mai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Centara Riverside Hotel Chiang Mai?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Centara Riverside Hotel Chiang Mai on 13 Nov 2024 start from AU$98.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Centara Riverside Hotel Chiang Mai?

Yep, Centara Riverside Hotel Chiang Mai has a free self car park and free extended parking.

Does Centara Riverside Hotel Chiang Mai have a pool?

Centara Riverside Hotel Chiang Mai has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:30 AM to 8:00 PM.

What luxury perks are available at Centara Riverside Hotel Chiang Mai?

Centara Riverside Hotel Chiang Mai features an outdoor pool, a steam room and 2 restaurants.

Is Centara Riverside Hotel Chiang Mai family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Centara Riverside Hotel Chiang Mai is a hit with families.

Does Centara Riverside Hotel Chiang Mai serve breakfast?

You bet, buffet brekkie is on offer daily from 5:30 AM to 10 AM.

Is there a free airport shuttle available at Centara Riverside Hotel Chiang Mai?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Centara Riverside Hotel Chiang Mai?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Centara Riverside Hotel Chiang Mai?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Centara Riverside Hotel Chiang Mai?

No, pets and service animals are not allowed.

Is there a golf course on site at Centara Riverside Hotel Chiang Mai?

There isn't one on site, but Chiengmai Gymkhana Club is a short 14-minute walk away.

Centara Riverside Hotel Chiang Mai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 340 out of 781 reviews" "
Rating 8 - Good. 309 out of 781 reviews" "
Rating 6 - Okay. 75 out of 781 reviews" "
Rating 4 - Poor. 37 out of 781 reviews" "
Rating 2 - Terrible. 20 out of 781 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sergio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed its people
Stayed 5 nights in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Pathomporn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in town
Lovely place, very clean and service is above and beyond. I highly recommend this place
Stayed 1 night in May 2024

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities
I rated negative due to the fact that the Chiang Mai government said it would be safe to breathe the sir it was not safe it was dangerous for any living creature to breathe the highly toxic air, therefore I am asking for a full refund for round trip air fare and full refund from your hotel. I will also contact Prime minister Srettha Thavisin regarding the lack of concern for public safety. I have been visiting Thailand for 10 years and have never experienced such a lack of concern for a tourist and for putting monetary gain over safety. The pollution was so bad that after the fact the safety protocols such as breathing rooms were put in place by Mr. Nirat. I will submit my information so that a reimbursement will find me and allow me rebook at a later date. Professionally, J.A Tomingo III.
Stayed 4 nights in Mar 2024

10/10 Excellent

dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great overall experience.
Stayed 7 nights in Apr 2024

8/10 Good

Tippawan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to run water a long time before it got hot. Carpets in Hallways rather old and stained.
Stayed 4 nights in Mar 2024

2/10 Terrible

Jeremy

Disliked: Amenities, property conditions & facilities
This is a relatively new facility, and was designed as a modern, high-end hotel. However, it has fallen into severe disrepair. My stay here was awful due to the poorly maintained and/or non-functioning facilities. The only parts of the hotel that are really nice are the lobby and the breakfast bar area. All of the common area upstairs carpeting is damp, and there is a damp/mildewy odor throughout the hotel. In addition, the carpeting in my guest room had a strong damp and mildewy odor, which proceeded to give me a respiratory infection. I was staying here in order to perform concerts for 3 nights, and I had to cancel all of my performances because I was sick from the mildew in the carpet in my room. In addition, one of the main reasons I stayed in this hotel was for the gym and the sauna. The sauna was completely broken and off-line, and was not working at all. In addition, the gym was a joke. Although it was very large, there were hardly any free weights, and no barbell. In addition, the few weight machines they had were super low-quality and flimsy, to the point of being dangerous. This hotel really ruined my annual trip to Chiang Mai, and months later, I am still extremely upset about it. They should really refund my entire payment in full, before I leave this same review on every single travel website on the entire internet. Note: All of the staff here are REALLY nice and helpful. All of the above is solely due to the owners not maintaining their hotel.
Stayed 3 nights in Aug 2023

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large rooms with river view , decor old style but well maintained. Staff very friendly and helpful. Great buffet breakfast and easy access to local restaurants too.
Stayed 3 nights in Mar 2024

8/10 Good

ALICE

Stayed 4 nights in Feb 2024

6/10 Okay

Amin

Liked: Staff & service
Disliked: Property conditions & facilities
No microwave
Stayed 5 nights in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Liked: Staff & service
The hotel was old style grand like something from the 40’s but totally renovated. A nice change from the sterile hotels that are ubiquitous now.
Stayed 7 nights in Jan 2024

8/10 Good

Kevin

Lovely hotel but dated
Hotel was amazing clean and fantastic staff, rooms and facilities in rooms require updating
Stayed 3 nights in Jan 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quality, reasonably priced option. Outside the Old City, on the Ping Rivet. Within walking distance to the main Market Streets.
Stayed 1 night in Jan 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for an excellent hotel
A great hotel in every way. Reasonably priced and top quality accommodations and service.
Stayed 6 nights in Jan 2024

10/10 Excellent

Ramin

Liked: Cleanliness, staff & service, property conditions & facilities
good experience over-all. Good value for money and great staff
Stayed 3 nights in Jan 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
All Good
Stayed 2 nights in Jan 2024

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 5 nights in Jan 2024

10/10 Excellent

Sarinya, Centerville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as Always!
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything except location was great, staff, cleanliness, facilities, etc The location is no good, no decent place to walk around, just busy roads with no sidewalks where the scooters can hit you, no decent cafe or restaurant nearby , only a few street food , 15 min taxi to old town
Stayed 7 nights in Dec 2023

4/10 Poor

Beau

Liked: Cleanliness
Disliked: Room comfort
Disappointed in this hotel
Had an unfortunate stay at the Centara Riverside Chiang Mai which we were quite saddened by as the Centara in Udon Thani and the Centra by Centara in Mae Sot were fantastic hotels. To start with the check in was a little bit awkward but we just thought the staff were having a difficult day as it was almost New years eve. Anyway, we continued to our room, a junior suite, and settled in. Had a good night sleep, got up and went to breakfast, unfortunately the breakfast here is terrible and everyday it just got worse, food is very cold and pastry quite stale, coffee machines broken and a very average selection for a luxury hotel. The only saving grace was the staff member who was cooking the omelettes, he's a bloody legend as it was the only food that was not ice cold. In my opinion you should make him the restaurant manager, hes the only one actually making the place better. As the days went on it was apparent that the a/c in our room was completely broken and just blowing hot air non stop, call guest services and they said they would send a technician straight up, waited 15 min and left without seeing him, thankfully it was sorted by the last night of our stay. The other staff worth mentioning were the housekeeping on our floor (7th) and also the car park staff and bell boys, they were all great! Wont be coming back to Centara Riverside Chiang Mai in a hurry as im sure there are other good hotels to choose from in CM. Please try to improve
Stayed 4 nights in Dec 2023

8/10 Good

Manaf, Halifax

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Ramin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Nothing wrong with it to mention. all has been great
Stayed 3 nights in Jan 2024