Swissotel - Chicago

4.5 star property
Riverfront Chicago hotel in Downtown Chicago with bars
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Swissotel - Chicago

Front of property - evening/night
Lobby
City view
Premium bedding, in-room safe, desk, laptop workspace
Lake view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Housekeeping
The price is AU$336
includes taxes & fees
20 Jan - 21 Jan

Explore the area

Map
323 E Wacker Dr, Chicago, IL, 60601
  • Michigan Avenue
    ‪6 min walk‬
  • Millennium Park
    ‪7 min walk‬
  • Chicago Riverwalk
    ‪8 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪43 min drive‬

Room options

Premier Room, 1 King Bed, Lake View, Corner

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 39 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Classic 2 Double Beds Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 2 Double Beds

Premier Corner Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic 2 Double Beds Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 2 Double Beds

Classic Double Room, 2 Double Beds, Lake View

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, Lake View (Lake View)

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Classic Double Room, 2 Double Beds, River View

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Classic 2 Double Beds Wheelchair Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 2 Double Beds

Classic Double Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(38 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Classic Double Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(95 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Lake View Room 1 King Bed Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Lake view
  • Sleeps 2
  • 1 King Bed

Lake View Room 2 Double Beds Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Lake view
  • Sleeps 2
  • 2 Double Beds

Classic Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

River View Room 2 Double Beds Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • River view
  • Sleeps 4
  • 2 Double Beds

River View Room 1 King Bed Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • River view
  • Sleeps 3
  • 1 King Bed

River View Room 2 Double Beds Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • River view
  • Sleeps 4
  • 2 Double Beds

River View Room 1 King Bed Wheelchair Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • River view
  • Sleeps 3
  • 1 King Bed

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Classic 1 King Bed Accessible with Roll In Shower

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • River view
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Wheelchair Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Chicago

Swissotel - Chicago puts you in the heart of Chicago, within just a 10-minute stroll of popular attractions like Michigan Avenue and Millennium Park. Highlights at this hotel include 2 bars/lounges, a restaurant and a 24-hour gym. .A pampering day can include deep-tissue massages and Swedish massages along with facials, body treatments and mani/pedis. The restaurant, The Palm, is open for breakfast, lunch and dinner. Amuse is the hotel's own lobby lounge, serving drinks along with light fare. A conference centre and a business centre are among the business amenities offered. Additionally, you'll find a gym, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available on weekdays between 8:00 AM and 10:30 AM and on weekends between 8:00 AM and noon. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this Downtown Chicago hotel include Chicago Riverwalk and Chicago Theatre.

What's nearby

  • Michigan Avenue - 6 min walk
  • Millennium Park - 7 min walk
  • Chicago Riverwalk - 8 min walk
  • Chicago Theatre - 10 min walk
  • State Street - 10 min walk

Getting around

  • Millennium Station - 9 min walk
  • Randolph-Wabash Station - 10 min walk
  • Chicago O'Hare International Airport (ORD) - 43 min drive

Restaurants

  • ‪Swissotel Chicago - ‬1 min walk
  • ‪The Northman Beer & Cider Garden Riverwalk - ‬11 min walk
  • ‪Regency Club at Hyatt Regency Chicago - ‬4 min walk
  • ‪American Craft Kitchen & Bar - ‬4 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬1 min walk

About this property

Swissotel - Chicago

Riverfront Chicago hotel in Downtown Chicago with bars
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business centre on site.

A 24-hour fitness centre, spa services, and multilingual staff are also featured at the business-friendly Swissotel - Chicago. For a fee, parking is available.

This Chicago hotel is smoke free.

  • 661 guestrooms or units
  • 43 levels
  • 2 bars or lounges
  • Built in 1988
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
Swissotel - Chicago offers 661 accommodations with iPod docking stations and a safe. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, dressing gowns, designer toiletries and complimentary toiletries.

In-room wired and wireless Internet access (Wi-Fi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, Swedish massages and facials.

Languages

Chinese (Mandarin), English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Valet parking on site (USD 87 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 10:30 AM on weekdays and 8:00 AM to noon on weekends; USD 5 to 22 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Amuse
  • The Palm

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Vegetable garden

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 22 per person
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 87.00 per night
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 60601, 60601, Hotel License

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Swissotel
Swissotel Chicago
Swissotel Chicago Hotel
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Swissotel Chicago Hotel Chicago
Swissotel
Swissotel - Chicago Hotel
Swissotel - Chicago Chicago
Swissotel - Chicago Hotel Chicago

Frequently asked questions

What is the cancellation policy at Swissotel - Chicago?

Swissotel - Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Swissotel - Chicago?

As of 19 Jan 2025, prices found for a 1-night stay for 2 adults at Swissotel - Chicago on 20 Jan 2025 start from AU$288.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Swissotel - Chicago?

Yep, Swissotel - Chicago has valet parking for USD 87.00 per night.

Are there any beaches close to Swissotel - Chicago?

The closest beach to Swissotel - Chicago is Oak Street Beach (1.8 km).

Is there a spa on site at Swissotel - Chicago?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as sports massages.

What makes Swissotel - Chicago a romantic place to stay?

Couples spa treatments and a bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Swissotel - Chicago.

Is Swissotel - Chicago family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Swissotel - Chicago is a hit with families.

Does Swissotel - Chicago serve breakfast?

You bet, cooked-to-order breakfast is served on weekdays from 8:00 AM to 10:30 AM and weekends from 8:00 AM to noon.

Is there a free airport shuttle available at Swissotel - Chicago?

No, Swissotel - Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at Swissotel - Chicago?

Yep, you can grab a meal at Swissotel - Chicago's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Swissotel - Chicago?

Check-in begins at 3 PM. Check-out time is noon.

Swissotel - Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1302 out of 1934 reviews" "
Rating 8 - Good. 325 out of 1934 reviews" "
Rating 6 - Okay. 132 out of 1934 reviews" "
Rating 4 - Poor. 73 out of 1934 reviews" "
Rating 2 - Terrible. 102 out of 1934 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Calli

Stayed 2 nights in Sep 2024

6/10 Okay

Jean

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

David Caballero

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Oct 2024

8/10 Good

Trudy

Stayed 1 night in Sep 2024

10/10 Excellent

Luyan

Stayed 2 nights in Sep 2024

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Katya

Stayed 2 nights in Sep 2024

2/10 Terrible

Brandon

Stayed 1 night in Sep 2024

10/10 Excellent

Simone

Stayed 1 night in Sep 2024

10/10 Excellent

Zindya, bolingbrook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea Meredith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great location with shopping and dining within walking distance. Would definitely recommend.
Stayed 6 nights in Oct 2024

10/10 Excellent

Natalia

Stayed 2 nights in Oct 2024

10/10 Excellent

Alexsue

Stayed 1 night in Sep 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Berry good
Stayed 2 nights in Oct 2024

10/10 Excellent

Elaine

Stayed 1 night in Sep 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We didn’t receive any upgrades. It says there is free breakfast, but was never told about it and never saw it. Our room wasn’t cleaned and we didn’t get clean cups, towels or coffee. Had to call down for it. The room had a nice view and was spacious. Would have loved to be on a higher floor. Being a Expedia platinum member doesn’t seem to do much of anything. Not receiving any upgrades at the hotels we stay at.
Stayed 4 nights in Oct 2024

10/10 Excellent

Theo

Stayed 1 night in Sep 2024

10/10 Excellent

Erika

Stayed 2 nights in Sep 2024

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice spacious rooms.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ilya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on the Chicago river, spacious room, nice view
Stayed 2 nights in Oct 2024

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff at the front desk, at the bar, the cleaning crew. Beautiful view. Clean room
Stayed 2 nights in Oct 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel! Daisy at the front desk was phenomenal. We really enjoyed our stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Carmelita

Stayed 1 night in Oct 2024

2/10 Terrible

rodney

Travelled with partner
Our problem was not with the hotel, but with Expedia. When we arrived at hotel Sunday, they had not received reservation from Expedia. I tried contacting Expedia but I was only able to communicate via virtual message and they said my reservation had already started, so they did not do anything about it. Of course reservation had started, I was checking in! Or trying to. I had to buy another night on my own. This had never happened to us. Very disappointed in Expedia. I’ve used Expedia for over 30 years, but if they don’t fix this for me, I won’t use them again.
Stayed 1 night in Oct 2024