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Hilton Cincinnati Netherland Plaza

4.0 star property
Historic hotel connected to a shopping centre in Cincinnati with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Cincinnati Netherland Plaza

Premium bedding, pillow-top beds, in-room safe, desk
Buffet
Suite, 2 Double Beds (Netherland) | Living area
City view
Serves dinner and happy hour

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Pet-friendly
The price is AU$252
includes taxes & fees
2 Jan - 3 Jan 2025

Explore the area

Map
35 W 5th St, Cincinnati, OH, 45202
  • Fountain Square
    4 min walk
  • Morton's The Steakhouse
    1 min walk
  • Fountain Square Tram Stop
    3 min walk
  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)
    10 min drive

Room options

View all photos for King Junior Suite

King Junior Suite | Living area

King Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Whirlpool

Premium bedding, pillow-top beds, in-room safe, desk

King Whirlpool

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Junior Suite

Two Queen Junior Suite | Living area

Two Queen Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for King Deluxe room

Premium bedding, pillow-top beds, in-room safe, desk

King Deluxe room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Mini Suite

Two Double Mini Suite | Living area

Two Double Mini Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for King Mini Suite

King Mini Suite

King Mini Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Queen Standard

Premium bedding, pillow-top beds, in-room safe, desk

Queen Standard

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Bi-Level)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom (Bi-Level)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 23 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds (Netherland)

Suite, 2 Double Beds (Netherland)

Suite, 2 Double Beds (Netherland)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for King Deluxe ADA room with roll in shower

Premium bedding, pillow-top beds, in-room safe, desk

King Deluxe ADA room with roll in shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, Multiple Beds, Accessible

Combined shower/bathtub, designer toiletries, hair dryer, towels

Presidential Room, Multiple Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds (Late Check-in Room)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Late Check-in Room)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Belvedere)

Suite, 1 King Bed (Belvedere) | Living area

Suite, 1 King Bed (Belvedere)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Authors)

Suite, 1 King Bed (Authors) | Living area

Suite, 1 King Bed (Authors)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Churchill)

Flat-screen TV, pay films, MP3 dock

Suite, 1 King Bed (Churchill)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room (Parlor, No Bed)

  • Sleeps 4
  • 1 Single Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Living area

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room (Fountain Square Parlor)

  • Sleeps 4
  • 1 Single Bed

Similar properties

Exterior

Hyatt Regency Cincinnati

Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1296)
The price is AU$306
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hyatt Regency Cincinnati

About the area

Cincinnati

Hilton Cincinnati Netherland Plaza places you in the centre of Cincinnati, connected to a shopping centre and within just a 15-minute stroll of popular places like Great American Ball Park and Heritage Bank Center. Highlights at this historic hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .The fine-dining restaurant, Orchids at Palm Court, serves international cuisine and is open for dinner. The Bar at Palm Court is the hotel's own cocktail bar, serving drinks along with dinner and light fare. 43 square feet (4 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this Downtown Cincinnati hotel include Paycor Stadium and Hard Rock Casino Cincinnati.

What's nearby

  • Fountain Square - 4 min walk
  • Great American Ball Park - 10 min walk
  • Heritage Bank Center - 12 min walk
  • Paycor Stadium - 14 min walk
  • Hard Rock Casino Cincinnati - 16 min walk

Getting around

  • Fountain Square Tram Stop - 3 min walk
  • Cincinnati Union Terminal - 4 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 17 min drive

Restaurants

  • ‪Over Vine - ‬1 min walk
  • ‪Paris Baguette - ‬3 min walk
  • ‪Via Vite - ‬3 min walk
  • ‪Tokyo Kitty - ‬4 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hilton Cincinnati Netherland Plaza

Historic hotel connected to a shopping centre in Cincinnati with 2 restaurants
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 43 square feet (4 square metres) and includes conference space. A 24-hour health club, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Cincinnati Netherland Plaza. Parking is available for a fee.

This Cincinnati hotel is smoke free.

  • 561 guestrooms or units
  • 29 levels
  • 2 dining venues
  • Conference rooms
  • 43 sq ft of conference space
  • 4 sq. m of conference space
  • Built in 1931
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Hilton Cincinnati Netherland Plaza offers 561 accommodations with MP3 docking stations and a safe. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Cincinnati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 to 19.95 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Orchids at Palm Court
  • The Bar at Palm Court
  • The Grille at Palm Court

Things to do

  • 24-hour health club
  • Fitness classes

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 43 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.95 to 19.95 per person
  • Covered self-parking fee: USD 30.00 per night (in/out privileges)
  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cincinnati Netherland Plaza
Hilton Netherland
Hilton Netherland Hotel
Hilton Netherland Hotel Cincinnati Plaza
Netherland Hilton
Cincinnati Hilton
Hilton Cincinnati Netherland Plaza Hotel Cincinnati
Hilton Cincinnati Netherland Plaza Ohio
Hilton Hotel Cincinnati
Hilton Netherland Plaza Hotel Cincinnati
Hilton Cincinnati Netherland Plaza Hotel
Hilton Netherland Plaza Hotel
Hilton Netherland Plaza
Hilton Cincinnati Netherland Plaza Hotel
Hilton Cincinnati Netherland Plaza Cincinnati
Hilton Cincinnati Netherland Plaza Hotel Cincinnati

Frequently asked questions

What is the cancellation policy at Hilton Cincinnati Netherland Plaza?

Hilton Cincinnati Netherland Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Cincinnati Netherland Plaza?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Cincinnati Netherland Plaza on 2 Jan 2025 start from AU$251.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Cincinnati Netherland Plaza?

Yep, Hilton Cincinnati Netherland Plaza has a covered self car park with in/out privileges for USD 30.00 per night.

What makes Hilton Cincinnati Netherland Plaza a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hilton Cincinnati Netherland Plaza.

Is Hilton Cincinnati Netherland Plaza family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Cincinnati Netherland Plaza is a hit with families.

Does Hilton Cincinnati Netherland Plaza serve breakfast?

You bet, full breakfast is available weekdays between 7:00 AM and 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Cincinnati Netherland Plaza?

No, Hilton Cincinnati Netherland Plaza does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Cincinnati Netherland Plaza?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Cincinnati Netherland Plaza?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hilton Cincinnati Netherland Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 413 out of 1005 reviews" "
Rating 8 - Good. 236 out of 1005 reviews" "
Rating 6 - Okay. 168 out of 1005 reviews" "
Rating 4 - Poor. 99 out of 1005 reviews" "
Rating 2 - Terrible. 89 out of 1005 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Tricia

Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was a little challenging at first, but a hotel worker was very helpful and then the help support at the kiosk was very helpful to get us out of the garage.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher Arthur, Gotha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the hotel we were married at and still is wonderful!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

4/10 Poor

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Charming, but at least one problematic room.
Beautiful old hotel with lots of character and 1930's decor. Restaurant and bar were excellent with live music on Friday and maybe other nights. Good wifi. Wonderful location: we walked to restaurants, museums, RiverWalk, and more. Our 14th floor room would have been adequate except for (1) the appallingly noisy air conditioner which roared on noisily and rattled off noisily. Each of us were awakened at least a dozen times both nights leaving us exhausted on our return home. (2) No HOT water for 3 out of 4 showers, even after leaving it on for 10 minutes and reporting it to front desk after first bad experience. At best it was room temperature. (3) Door lock ran out of battery which needed to be replaced in order to get us back in. Good thing we weren't trying to get out to catch a flight. Replacement was done quickly and professionally by friendly servicemen. (4) Polite and sympathetic front desk said they would have provided us some compensation, but couldn't because we booked with a third party (hotels.com) instead of directly with the hotel. Friends on same floor had no problems. Perhaps our room was an anomaly.
Stayed 2 nights in Sep 2024

6/10 Okay

Jacob

Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan, Juncos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Sep 2024

10/10 Excellent

Phillip, Lone Tree

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cigarette butts all over the sidewalks
Stayed 2 nights in Sep 2024

6/10 Okay

Julie C

Travelled with family and small children
Disliked: Property conditions & facilities
Surprised by how the hotel has been allowed to deteriorate. The rooms/whole hotel REALLY need updating!
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Stayed 2 nights in Sep 2024

4/10 Poor

Tamara

Disliked: Property conditions & facilities
The property was very dated and drab. I switched rooms the only difference was the lighting. The rooms are very dusty, the carpet needs to clean the mirror had streaks, the body wash was empty. The room cleaners pay very little on how they clean the room. It was not what the Hilton brand is about. The rooms were a disappointment.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2024

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Antoine

Stayed 3 nights in Aug 2024

8/10 Good

Corinne A

Stayed 2 nights in Aug 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, great cincinnati reds hotel. I will return!
Stayed 2 nights in Aug 2024

6/10 Okay

Lynn

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Mike

Stayed 2 nights in Aug 2024

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, staff & service
First I must say, the staff are some of the friendliest and helpful I've ever dealt with, especially the front desk. This is a really interesting property. The architecture is absolutely gorgeous, especially in the lower floors and conference area. It has a really cool history and it's just a beautiful place. The guest rooms, however, are a bit odd. They've definitely stuck to the historical footprint and so the rooms are all different shapes and sizes and the space isn't really used well. For example, my two queen bed room itself was enormous, although there was a lot of wasted space. There was a huge walk-in closet which was bigger than the bathroom, which is pretty tight. I stayed there because I had a conference in the hotel, and I'd probably stay again if need be because for me, none of this was a deal breaker.
Stayed 2 nights in Aug 2024

4/10 Poor

Brett

Travelled with family
Disliked: Staff & service, amenities
Front desk staff at check in was not welcoming. No personalization at check in. Wrong room type was given vs what was booked. Night one, tried calling guest services and front desk for 20 minutes from in room phone and personal phone. No response. Had to go to front desk for the assistance. Waitress at in house restaurant was terrible. Told us multiple times we were in the way and asked to move because of potential wedding guests coming to the bar/restaurant. Those guests never came during the 1.25 hrs we were there. Would not stay in this location again due to the service or lack of service we received.
Stayed 2 nights in Aug 2024

6/10 Okay

David

Property in need of updating, painting, new flooring. Staff at check-in was efficient but rather blunt in their comments.
Stayed 2 nights in Aug 2024