6/10 Okay
Allison
Travelled with family
5 Aug 2024
Liked: Cleanliness, property conditions & facilities, room comfort
Family night away
Hotel was extremely busy and definitely not enough staff!!
Two on check in and one lady serving busy bar, drinks and food when we arrived.
Had lunch not much choice atall opted for pizzas expensive but nice enough.Also had the prawns really expensive for what was served not worth the money. Room was spacious and clean, beds comfy and nice toiletries.No bottled water which i think is very strange not even 1 bottle!!
Pool very strict with timings for under 18s and capacity we were turned away with 12 year old son and had to wait over an hour to return which impacted our plans for the evening.
Breakfast was chaotic, extremely busy, not enough tables, both Coffee and hot water machines were off for some time, queues at toasters they took forever, cooked options bland, cold and really not a good standard. Tables were piled with dirty dishes as there again wasnt enough staff. Continental choices poor also bland dry muffins and pastries. The hotel is at the airport so £20 in a taxi to Aberdeen city centre and the parking at hotel is £15 for 24 hours which i think on top of what you pay is outrageous.Also the parking is a walk from hotel in an underground dark quite intimidating if alone carpark.
Allison
Stayed 1 night in Aug 2024