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Country Hideaway at Mountain Lakes

3.5 star property
Beach aparthotel with 2 outdoor pools and family fun

Photo gallery for Country Hideaway at Mountain Lakes

Building design
Basketball court
Property grounds
Indoor pool, 2 outdoor pools
Mountain view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • Hot tub
  • Pool
  • Gym
  • Air conditioning

Explore the area

Map
75 Enchanted Way, Cleveland, GA, 30528
  • Smithgall Woods State Park
    ‪4 min drive‬
  • Dukes Creek Falls Trail
    ‪9 min drive‬
  • BabyLand General Hospital
    ‪10 min drive‬
  • Gainesville, GA (GVL-Lee Gilmer Memorial)
    ‪46 min drive‬

Room options

View all photos for Standard Condo, 2 Bedrooms, Mountain View

Standard Condo, 2 Bedrooms, Mountain View

Standard Condo, 2 Bedrooms, Mountain View

Highlights

Balcony or patio
Separate dining area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 74 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed OR 1 Single Bed

View all photos for Traditional Condo, 2 Bedrooms, 2 Bathrooms, Mountain View

Traditional Condo, 2 Bedrooms, 2 Bathrooms, Mountain View | Living room

Traditional Condo, 2 Bedrooms, 2 Bathrooms, Mountain View

Highlights

Balcony or patio
Separate dining area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 130 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Front of property

Unicoi State Park & Lodge

  • Parking included
  • Restaurant
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very good, (958)
The price is AU$306
for 1 cabin
includes taxes & fees
9 Mar - 10 Mar
Unicoi State Park & Lodge

About the area

Cleveland

A family-friendly stay in Cleveland awaits you at Country Hideaway at Mountain Lakes. You'll be steps from Chattahoochee National Forest and 2.8 km (1.7 mi) from Smithgall Woods State Park. Highlights at this beach aparthotel include 2 outdoor swimming pools, a restaurant and an indoor swimming pool. .You can enjoy a flat-screen TV with cable channels, and each apartment features a balcony or patio, a sofa bed and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A living room, a DVD player and a coffee/tea maker are also available. Weekly housekeeping is available. .Enjoy the gym, outdoor tennis court, Hot tub and sauna. Additionally, you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and a children's swimming pool. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Cleveland aparthotel include Cottage Vineyard and Winery and Historic White County Courthouse Museum.
View more Aparthotels in ClevelandOpens in a new window

What's nearby

  • Dukes Creek Falls Trail - 9 min drive
  • Raven Cliffs Falls - 10 min drive
  • Charlemagne's Kingdom - 13 min drive
  • Helen Festhalle - 14 min drive
  • Helen Tubing & Helen Water Park - 15 min drive

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 106 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪Chick-fil-A - ‬8 min drive
  • ‪Dairy Queen - ‬8 min drive
  • ‪Hofbrauhaus Restaurant - ‬11 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬9 min drive

About this property

Country Hideaway at Mountain Lakes

Beach aparthotel with 2 outdoor pools and family fun
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Country Hideaway at Mountain Lakes offers its guests 2 outdoor swimming pools, an outdoor tennis court, a waterslide, and an indoor pool. A children's pool, a seasonal outdoor pool, and a hot tub are also featured at the family-friendly Country Hideaway at Mountain Lakes. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cleveland aparthotel.

  • 32 guestrooms or units
  • Deli
  • Self-service laundry
  • Games room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
Country Hideaway at Mountain Lakes offers 32 air-conditioned accommodations with DVD players and coffee/tea makers. Rooms open to balconies or patios. This accommodation is furnished with queen sofa beds. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Ski

  • Close to skiing

Pool/Spa

  • 2 outdoor pools
  • 24-hour pool access
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • ATM
  • Housekeeping (daily)
  • Iron/ironing board
  • Phone
  • Vending machine

Location highlights

  • In the mountains
  • On a lake

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Gym
  • Horseback riding/rentals
  • Mini golf
  • Outdoor tennis court
  • Rowing/canoeing
  • Waterslide
  • Horseback riding nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 32 units
  • Banquet hall

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Thursday (8 AM - 4 PM) and Friday - Friday (8 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternative location: [Country Hideaway-check in through security]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • Resort fee: USD 8.00 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Fitness centre access
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • The seasonal pool will open on 27 May and close on 01 October.
  • Pool access is available 24 hours a day.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Country Hideaway at Mountain Lakes.

Property is also known as

Country Hideaway Mountain Lakes Condo Cleveland
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Country Hideaway at Mountain Lakes Aparthotel
Country Hideaway at Mountain Lakes Aparthotel Cleveland

Frequently asked questions

What is the cancellation policy at Country Hideaway at Mountain Lakes?

Country Hideaway at Mountain Lakes offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Country Hideaway at Mountain Lakes?

Yep, Country Hideaway at Mountain Lakes has a free self car park.

Does Country Hideaway at Mountain Lakes have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. The pool is open 24 hours (Seasonal outdoor pool open from May 27 to October 01).

Does Country Hideaway at Mountain Lakes have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Country Hideaway at Mountain Lakes?

Country Hideaway at Mountain Lakes features 2 outdoor pools, an indoor pool and 1 hot tub.

What makes Country Hideaway at Mountain Lakes a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Country Hideaway at Mountain Lakes.

Is Country Hideaway at Mountain Lakes family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Country Hideaway at Mountain Lakes is a hit with families.

Is there a free airport shuttle available at Country Hideaway at Mountain Lakes?

No, Country Hideaway at Mountain Lakes does not offer an airport shuttle service.

Is there a bar or restaurant at Country Hideaway at Mountain Lakes?

Yep, you can grab a meal at Country Hideaway at Mountain Lakes's onsite restaurant.

What time are check-in & check-out at Country Hideaway at Mountain Lakes?

Check-in begins at 4 PM. Check-out time is 10 AM.

Are pets allowed at Country Hideaway at Mountain Lakes?

No, only service animals are allowed.

Country Hideaway at Mountain Lakes Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 57 out of 108 reviews
Rating 8 - Good. 28 out of 108 reviews
Rating 6 - Okay. 15 out of 108 reviews
Rating 4 - Poor. 7 out of 108 reviews
Rating 2 - Terrible. 1 out of 108 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and bueatiful property. Will definetly bring the family back for another get away.
Stayed 2 nights in Oct 2024

10/10 Excellent

KELLY

Liked: Cleanliness, room comfort
Shower dripped. No one explained the room keys. Which to find out had a key for laundry room. Everything else was great. Checkout was super easy.
Stayed 2 nights in Oct 2024

8/10 Good

Jeremy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort
A beautiful and peaceful place!
Loved it! The folks there were so incredibly friendly and accommodating and helpful! A peaceful, beautiful setting! Would come back in a heartbeat! Property is getting to the point where needs to be a few maintenance repairs, but nothing significant enough to keep me from going back!
Stayed 2 nights in Oct 2024

6/10 Okay

Jessica, Middleburg

Travelled with family
This resort is older and description was not what i thought i was getting. If you want fluffy towels and nice bedding bring your own. The basics are provided and my linens were clean, just old, rough and thin. The bed was too soft and beyond its lifespan for comfort. It is really convenient and close to Helen and surrounding areas, keeping you out of the heavy traffic. We enjoyed the quiet cool morning and the staff was pleasant and welcoming. I would stay again for the price was reasonable just not what i expected. I did not use any of the resort amenities so i don’t have any input on that. It would be a great experience for a family on a budget. Looks like lots of outdoor activities to keep you occupied.
Stayed 2 nights in Oct 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This is a nice property, but the amenities are severely lacking for how much of a fee they collect from you ($8 per person, per night), which remains even if most of the "amenities" are closed. The employees at the club house are not very friendly either, although I don't think they're affiliated with Country Hideaway. Some notes I took during our stay: 1) The room itself was cozy and the beds were comfy. The kitchen was well-stocked with appliances. 2) Contrary to what Expedia has listed under the amenities, there is NOT "24 hour pool access". We politely asked about this at the Mountain Lakes club house shortly after we arrived, and one of the women said to us in a condescending tone, "none of our amenities have ever been 24 hours, you can't believe everything you read online!" 3) The hot tub was "out of order" throughout our entire stay. We asked how long it would be unusable, and that same woman's response was: "A while." 4) One of the outdoor pools has a waterslide, but that pool is only open Memorial-Labor day. The other pool is at the club house, but the only entrance/exit is through the building, and they have a rule against being wet inside the building. Seemed like a catch-22, so we didn't even bother after our previous interactions with the staff. 5) The wet steam room was very unappealing. It looked like a dirty bathroom. It had all white tiles, so you could see every stain. 6) The dry steam room was made of traditional wood and looked okay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely wonderful, the view was spectacular. Although we didn't get a chance to explore the amenities as we were just staying for a wedding, we couldn't have hoped for a more pleasant experience. Highly recommend!! Thank you so much!
Stayed 2 nights in Oct 2024

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
The property was clean, but really needs to be updated. The beds aren’t very comfortable. They should only charge you for the amenity passes if you use them. We never had time to use them because of other plans and paid for them because it was required to have them. Other than that it was fine.
Stayed 3 nights in Jul 2024

10/10 Excellent

ellen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This property is perfect for kids
Stayed 2 nights in May 2024

2/10 Terrible

Frederick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is very quiet and is very pretty. However do not plan on getting a good night's sleep. The beds are HORRIBLE! I slept on the couch and luckily my wife is small enough that she could push the 2 chairs in the livingroom together and make a bed out them. If they could provide decent beds this place would be amazing. Unless that happens i would never recommend this quiet beautiful place to anyone.
Stayed 3 nights in Dec 2023

8/10 Good

Jhonton

Liked: Cleanliness

10/10 Excellent

Ana Maria, Miami

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the view of the lake on our backyard
Stayed 3 nights in Oct 2023

10/10 Excellent

Patricia

Stayed 2 nights in Oct 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and accommodating staff prior to visit and on-site. Hillside multi-unit cabin was very comfortable and view of mountain from balcony relaxing. I'd book it again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views
Stayed 3 nights in Oct 2023

6/10 Okay

Ruby

Travelled with family
Disliked: Amenities
Bathroom safety bar in tub was broken and barely hanging in wall. Cob webs and spiders were inside living room windows. Decks around units had areas where the wood was spongy when you walked on them. Area was quiet and views were beautiful.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jose

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was the most horrible place I ever stay in. Pay for atraccións that wasn’t in order to use
Stayed 2 nights in Sep 2023

10/10 Excellent

Jay

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

MELINA

Travelled with family
Liked: Cleanliness, room comfort
Check-in was pretty simple. We got in after 4 and our keys, parking passess, and resort information was waiting for us at front gate. There is loads to do on site including swimming, mini -golf, paddle boats and canoes, horseback riding, etc. The resort called me about 5 days before check-in to confirm and get our information because you need resort passes to do the amenities on site. Lots to do in the area as well including hiking, wineries, and nature stuff. Close to Helen, Yonah, Clevelend, Dahlonega. Our condo was neat and clean and just right for our family. Gorgeous view of mountains and lake from the porch! Really enjoyed the stay.
Stayed 4 nights in Jul 2023

8/10 Good

Michael

Stayed 2 nights in Jun 2023

10/10 Excellent

Mike

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice property. All staff that we interacted with were polite and very helpful
Stayed 3 nights in May 2023

6/10 Okay

Rosamelys

Travelled with family
Liked: Cleanliness, room comfort
Staff need to be more aware of the reservations.
It is like a community with some "villas". The person at the gate did not know anything about the reservation, he was asking questions about what we paid for... Things good: nice and relaxing view of the lake, the have wood for the chimney free, but you need to have something to turn it on.
Stayed 3 nights in Mar 2023

6/10 Okay

Jason

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
They need to train there cleaning crew. Everything was very outdated. TVs where way to small and one bedroom didn’t even have one. All the equiptment in kitchen was old and in need of updating. Back door had a bad leak in 2 degree weather made for a cold night sleep for the guest staying in the living room. The thermostat was finicky, paint was peeling off the front door, found old oil in a pan in the oven and mold on the cutting board. Dishes where put away dirty and had to be washed prior to use. Beds where worn out and foam was added to cover this up. Bathroom fan was louder then a jet engine taking off. We didn’t get a chance to use any of the on site amenities because it was the weekend of Christmas and most where closed so we can’t leave a review on them. Also had to call to see if we could safely use the fire place due to a unit across the way that was burnt down. Was told it happened years ago and there shouldn’t be an issue. Makes me think non of the income being earned is being invested back into the right places. It was a nice area and hope they chose to better the units would like to return to the area but will chose a different place to stay unless there are updates and corrections.