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Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel

2.5 star property
Lakefront hotel with free breakfast and fitness centre
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Room amenity
Lake view
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Gym
  • Housekeeping
  • Laundry
The price is AU$159
includes taxes & fees
6 Feb - 7 Feb

Explore the area

Map
4412 Bass Pro Dr, Garland, TX, 75043
  • Lake Ray Hubbard
    ‪1 min walk‬
  • Texas Skatium
    ‪6 min drive‬
  • Garland Convention & Reception Center
    ‪10 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪44 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Transfer Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Mobility, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room (Specialty)

Premium bedding, in-room safe, desk, laptop workspace

Room (Specialty)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 1
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Lake View

Room amenity

Standard Room, 2 Queen Beds, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Lake View

Room amenity

Suite, 2 Queen Beds, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Lake view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Walk-In Shower)

Room amenity

Suite, 1 King Bed (Walk-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Garland, an IHG Hotel

Pool
Hot tub
Parking included
Free WiFi
4.2 out of 5, Very good, (1003)
The price is AU$312
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Holiday Inn Garland, an IHG Hotel

About the area

Garland

At Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel, you'll be 0.1 km (0.1 mi) from Lake Ray Hubbard and 5.3 km (3.3 mi) from Texas Skatium. Highlights at this hotel include free weekend breakfast and a 24-hour business centre. .Enjoy the gym and seasonal outdoor swimming pool. Business travelers can take advantage of a meeting room and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Free buffet breakfast is available daily between 7:00 AM and 10:00 AM. .Sights within a 15-minute drive of this Garland hotel include Town East Mall and Mesquite Convention Center.

What's nearby

  • Lake Ray Hubbard - 1 min walk
  • The Harbor Rockwall Mall - 6 min drive
  • Town East Mall - 10 min drive
  • Garland Convention & Reception Center - 10 min drive
  • Mesquite Convention Center - 13 min drive

Getting around

  • Dallas Union Station - 20 min drive
  • Love Field Airport (DAL) - 44 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬7 min drive
  • ‪Panera Bread - ‬7 min drive
  • ‪Flying Saucer - ‬4 min walk
  • ‪McAlister's Deli - ‬8 min drive
  • ‪Whataburger - ‬1 min walk

About this property

Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel

Lakefront hotel with free breakfast and fitness centre
Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel offers its guests a fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. The business-friendly Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel also features gift shops/newsstands, coffee/tea in common area, and complimentary newspapers in the lobby.

This Garland hotel is smoke free.

  • 98 guestrooms or units
  • 4 levels
  • Built in 2014
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • 1 conference room
Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel offers 98 accommodations with iPod docking stations and a safe. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Outdoor pool
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 0.53 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in June and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Garland E Lake Hubbard I30 Hotel
Holiday Inn Express Garland E Lake Hubbard I30 Hotel
Holiday Inn Express E Lake Hubbard I30 Hotel
Holiday Inn Express Garland E Lake Hubbard I30
Holiday Inn Express E Lake Hubbard I30
Holiday Inn Express Suites Garland E Lake Hubbard I30
Hotel Holiday Inn Express & Suites Garland E - Lake Hubbard I30
Holiday Inn Express Suites Garland E Lake Hubbard I30
Express Garland E Hubbard I30

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel?

Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel?

As of 31 Jan 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel on 6 Feb 2025 start from AU$158.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel have a pool?

Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel has a seasonal outdoor pool. The pool is open from June to October.

Is Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel is a hit with families.

Does Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel serve breakfast?

You bet, free buffet breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel?

No, Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 563 out of 1002 reviews" "
Rating 8 - Good. 214 out of 1002 reviews" "
Rating 6 - Okay. 98 out of 1002 reviews" "
Rating 4 - Poor. 52 out of 1002 reviews" "
Rating 2 - Terrible. 75 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Did not enjoy my stay
I’m not the type to write negative reviews, I usually just stop purchasing something if it was bad enough. My room was horrible. It was extremely dirty, and smelled like mildew and an ash tray. It kicked you as soon as you walked in. Apparently there were no other rooms I could be moved into, but it was a terrible 2-night stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for everything downtown San Antonio has to offer: Alamo, Alamodome, Hemisphere, The Riverwalk and other historic or entertainment venue. Great food. Great time.
Stayed 2 nights in Sep 2024

2/10 Terrible

Alyssa

Stayed 2 nights in Sep 2024

8/10 Good

Anisha

Travelled with family
Liked: Cleanliness
Booked this hotel because it said they had electric vehicle chargers but they do not. Staff were not very attentive but the hotel is clean and simple.
Stayed 1 night in Oct 2024

6/10 Okay

Adina, Pfafftown

Travelled with family and small children
We Couldn’t check in when we arrived ,had to wait 30 minutes, they said power outage had just happened Only two washcloths for the room and we went down to the front desk. She said we would have to wait until in the morning until the maid came in. Would not even give me a chance to upgrade my room and pay extra money said because I booked with a third-party there was not a chance of me being able to do that. Also because I booked with a third-party, I could not obtain a receipt Upon checking out. Nice pool. gentleman that was also a guest had to clean it before him and my grandson and daughter got into pool. Light did not work in room 407 properly. Toilet is tricky to flush. You have to hold it down in order for it to flush. Not updated for USB plugs only very few outlets able to use Small TV and outdated for room size Comfy bed Four pillows on each Lakeview isn’t the greatest, but you can see the lake Complex view,mainly get the complex view next-door apartment complex Carpets get stains on them A lot of lighting, but very poor lighting. TV hung crooked on the wall. Body wash completely out soap and shampoo, almost out Bathroom door gets stuck You have to hold the toilet flusher down completely Roach in hallway Black n wall maybe mold or burnt Was nice to be able to get up early and go to the lake to watch the sunrise behind Bass Pro. Breakfast was awesome. It actually had bacon! Also had biscuits and gravy, sausage, pancakes, and a lot of other stuff.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Its a good location for us and the restaurants nearby make it an easy choice. Breakfast isnt the greatest, but none of them are
Stayed 2 nights in Oct 2024

2/10 Terrible

Susan

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room had a very strong smell from cigarette smoke and musk. Bathroom sink and shower had very little pressure. Amenities were cheap. For the price point I expected better!
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay, lots to eat right around the hotel. I would stay here again.
Stayed 2 nights in Oct 2024

4/10 Poor

Desiree

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk attendants on duty at check in were very rude.
Stayed 2 nights in Oct 2024

6/10 Okay

Tyrone

Travelled with family and small children
Disliked: Cleanliness
The couch cushions were heavily stained on both sides, and the mattress in the pullout couch was also stained and looked quite concerning. Aside from that, our stay was fine.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kiel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

6/10 Okay

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service
Convenient to where we were going. 1st room AC shorted out( sparks included). Went back to lobby and the lady who checked us in was fantastic just like before. New room was nice, but floor around AC unit was damp., we put a towel down n let them know when we checked out.
Stayed 1 night in Oct 2024

6/10 Okay

Paige

Liked: Cleanliness, staff & service
Our 4th floor room (#405) had a strong musty smell.
Stayed 3 nights in Oct 2024

10/10 Excellent

FELIPE

Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Holiday Inn
This Holiday Inn was one of the best ones I have stayed at. The breakfast was especially good. The room design was good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Chantel

Travelled with family and small children
Disliked: Staff & service
After calling and saying i would arrive late coming from out of town..they told me thats fine drove 9 hours to be told i was someone else and at 6 in the morning my mother small daughter and i was left out stranded in a place we never been before because he canceled and sold my room and they are now booked
Stayed 3 nights in Sep 2024

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

William

Business traveller
Disliked: Room comfort
Air conditioner rattled when it turned on all night. 2 wood roaches in the shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia, Pittsburg

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always friendly and very helpful!
Stayed 1 night in Aug 2023

4/10 Poor

Ricardo

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Lights, phone, and tv did not work. I reported it to the front desk. She sent a maintenance person to my room who stated that Spectrum was supposed to be coming to fix TV's. He needed to remove the entire headboard to try and fix lights. He would need to get a new phone for the room. Asked when I would be gone for a few hours while he fixed everything. I was not leaving for a few hours. I was there to relax, watch tv and read.
Stayed 1 night in Sep 2024