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Best Western Aku Tiki Inn

2.5 star property
Family fun on the beach, with outdoor pool, near Beach at Daytona Beach

Photo gallery for Best Western Aku Tiki Inn

Standard Room, 1 King Bed, Refrigerator & Microwave, Oceanfront (Refrigerator & Microwave)
Lobby
In-room safe, desk, laptop workspace, blackout curtains
2 bars/lounges
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Gym
The current price is AU$193
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
2225 S Atlantic Ave, Daytona Beach Shores, FL, 32118
  • Beach at Daytona Beach
    ‪2 min walk‬
  • Daytona Beach Boardwalk
    ‪5 min drive‬
  • Ocean Center
    ‪5 min drive‬
  • Daytona Beach, FL (DAB-Daytona Beach Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (View)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (View)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ocean View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • Ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Kitchenette, Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Kitchenette, Ocean View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • Ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (Refrigerator & Microwave)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (Refrigerator & Microwave)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Kitchenette, Oceanfront

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Kitchenette, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • Partial ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Oceanfront (Refrigerator & Microwave)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Refrigerator & Microwave, Oceanfront (Refrigerator & Microwave)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • Partial ocean view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Kitchenette, Oceanfront

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Kitchenette, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • Partial ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Kitchenette, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Kitchenette, City View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, City View (Refrigerator & Microwave)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Refrigerator & Microwave, City View (Refrigerator & Microwave)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Oceanfront (Refrigerator & Microwave)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Oceanfront (Refrigerator & Microwave)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • Partial ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Ocean View (Refrigerator & Microwave)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Refrigerator & Microwave, Ocean View (Refrigerator & Microwave)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • Ocean view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Daytona Beach Shores

A family-friendly stay in Daytona Beach Shores awaits you at Best Western Aku Tiki Inn. You'll be 0.2 km (0.1 mi) from Beach at Daytona Beach and 4 km (2.5 mi) from Daytona Beach Boardwalk. Highlights at this beachfront hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The family restaurant, Trader's Restaurant, is open for breakfast, brunch, lunch and dinner. Tiki Bar is the hotel's own bar, serving drinks along with lunch and dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and kids' swimming pool. Business travelers can take advantage of 2 meeting rooms, a business centre, and coworking space. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .With a stay at this Daytona Beach Shores hotel, you'll be 4.4 km (2.7 mi) from Ocean Center and 4.5 km (2.8 mi) from Daytona Lagoon Waterpark.

What's nearby

  • Beach at Daytona Beach - 2 min walk - 0.2 km
  • Daytona Beach Boardwalk - 5 min drive - 4.1 km
  • Ocean Walk Shoppes - 5 min drive - 4.5 km
  • Ocean Center - 5 min drive - 4.3 km
  • Daytona Lagoon Waterpark - 5 min drive - 4.5 km

Getting around

  • Daytona Beach Station - 5 min drive
  • Daytona Beach, FL (DAB-Daytona Beach Intl.) - 19 min drive

Restaurants

  • ‪Wendy's - ‬9 min drive
  • ‪IHOP - ‬2 min walk
  • ‪Daytona Diner - ‬8 min walk
  • ‪Salty Pint - ‬4 min walk
  • ‪Cherry Hill Ice Cream Cafe - ‬18 min walk

About this property

Best Western Aku Tiki Inn

Family fun on the beach, with outdoor pool, near Beach at Daytona Beach
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Best Western Aku Tiki Inn such as an outdoor pool, a children's pool and a fitness centre.

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

This Daytona Beach Shores hotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Conference rooms
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Best Western Aku Tiki Inn offers 132 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Daytona Beach Shores hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 30 for adults and USD 5 to 10 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Tiki Bar
  • Trader's Restaurant

Things to do

  • Billiards/pool table
  • Bodyboard
  • Children's pool
  • Gym
  • Outdoor pool
  • Snorkelling
  • TV in common areas
  • Water sports equipment

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways
  • Lift (200 centimetre wide door)
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (95 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 40.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 for adults and USD 5 to 10 for children
  • Early check-in fee: USD 40.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and outdoor lighting in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Aku Tiki Inn Daytona Beach Shores
Best Western Aku Tiki Inn
Best Western Aku Tiki Daytona Beach Shores
Best Western Aku Tiki
Best Western Plus Aku Tiki Inn
Best Aku Tiki Daytona Shores
Best Aku Tiki Daytona Shores
Best Western Aku Tiki Inn Hotel
Best Western Aku Tiki Inn Daytona Beach Shores
Best Western Aku Tiki Inn Hotel Daytona Beach Shores

Frequently asked questions

Is parking available at Best Western Aku Tiki Inn?

Yep, Best Western Aku Tiki Inn has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

How much does it cost to stay at Best Western Aku Tiki Inn?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Best Western Aku Tiki Inn on 27 Apr 2025 start from AU$192.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Aku Tiki Inn?

Yep, Best Western Aku Tiki Inn is a short 2-minute walk from Beach at Daytona Beach. Fun beach activities include jet skiing, surfing and snorkelling. You can also find water sports equipment and motor boats.

Does Best Western Aku Tiki Inn have a pool?

Yep, and guests recommend it! Best Western Aku Tiki Inn has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Best Western Aku Tiki Inn a romantic place to stay?

Beachfront dining and a bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Best Western Aku Tiki Inn.

Is Best Western Aku Tiki Inn family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Best Western Aku Tiki Inn is a hit with families.

Does Best Western Aku Tiki Inn serve breakfast?

Yep, cooked-to-order brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Best Western Aku Tiki Inn?

No, Best Western Aku Tiki Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Aku Tiki Inn?

Yep, you can grab a meal at Best Western Aku Tiki Inn's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Best Western Aku Tiki Inn?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Aku Tiki Inn?

No, only service animals are allowed.

Is there a golf course on site at Best Western Aku Tiki Inn?

There isn't one on site, but Congo River Adventure Golf Daytona is a short 7-minute walk away.

Best Western Aku Tiki Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 494 out of 1065 reviews
Rating 8 - Good. 266 out of 1065 reviews
Rating 6 - Okay. 116 out of 1065 reviews
Rating 4 - Poor. 83 out of 1065 reviews
Rating 2 - Terrible. 106 out of 1065 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Melissa

Stayed 1 night in Oct 2024

10/10 Excellent

TAMARA, TOLEDO

Travelled with family
Liked: Staff & service, amenities
The views
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Mohamed

Travelled with family
Disliked: Cleanliness, staff & service

Terrible experience

First room had cockroaches and bugs ... They move us to another room with partial sea view while we paid for a sea view!
Stayed 1 night in Jan 2025

8/10 Good

Paul

Stayed 1 night in Dec 2024

8/10 Good

David

Stayed 1 night in Jan 2025

8/10 Good

Sherwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smeh stay.

Great view nice budget hotel but I did kill 3 cocaroach's in the bathroom on the 4th floor.
Stayed 1 night in Jan 2025

10/10 Excellent

ANGELICA, Port saint lucie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Kyle, freeport

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Beds comfortable and water is hot! Staff needs to step it up. Ill stay there again for the bed and hot water. Checking in no large towels put in room and missing a pilow. The more they clean the more black hair is added to towels bedding and floor. Trash wasnt takin out after room refresh. Same extra hair added 3 times i stayed there. Im bald.no long black hair on me. If you look in corners you will find nt vacuuming well in bathroom.
Stayed 1 night in Jan 2025

10/10 Excellent

Charlie, Pompano Beach

Stayed 2 nights in Jan 2025

2/10 Terrible

Caitlina

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Amenities often unavailable like heat/ac, phone the property management will not mind inconveniencing you the entirety of your trip consuming your time with trying to be recompensated by speaking to different ppl and then never follow through, ohhhh and breakfast though provided like these other amenities NOT PROMISED OR REFUNDABLE WHEN CHEF CALLS OUT SICK 2 out of 3 nights you stayed! Grossly overpriced
Stayed 1 night in Jan 2025

2/10 Terrible

Caitlina

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Amenities are often nonfunctional like the heat or phone. Food though good when available chef rarely shows up for work.
Stayed 2 nights in Jan 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Attila

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jan 2025

4/10 Poor

Jane

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STAY AWAY!!! New management and cutting costs has destroyed this once lovely Hotel. Far to many problems and issues to even mention. Very disappointing!!! As I stated ...stay away!!!
Stayed 12 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice just remodeled will stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Crystal, spring hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was great. The woman at the front desk was incredibly pleasent. The rooms were clean and maintained. The only thing that was negative was the people around not being respectful about slamming doors at 1 am till 2 am.
Stayed 1 night in Jan 2025

4/10 Poor

Veronica

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel looked great online but we were very disappointed during our stay. First off the hotel lacked someone at the front and I had to basically yell HELLO! until someone apeared and that was just when everything started. One of the hotel elavators is not working (which was also not that big of a problem) Our room: First: the room did not lock/ you can walk into the room without a key card (it was not a feature/option of the room) Second: the room came with no towels and we had to request some to the front desk right after we had walked into the room. Third: there was a whole wall (with the TV and the Fridge) that had no power. The fridge which we needed was not working so we resorted to ice from the ice machine to keep our things cool. No TV too but that can be overlooked. Fourth: one person in our party needed to work on the check out day so we requested a late checkout 2:30pm. The front desk told me that this would be fine and we could have our late checkout untill 3pm so we were satisfied with some of the other isses. But we were fools to be. Not ever 10 minutes after we were told we could have the latter check out three people came to our room and ordered us to leave the room within the next 15 minutes. Then since they had talked to another guests staying with us I thought it could have possibly been a mistake. I went back to the front desk and was gaslit by the concierge about what he had just told me less tha an hour ago. Other guests also seemed unhappy.
Stayed 1 night in Jan 2025

6/10 Okay

Monica

Travelled with family
Liked: Staff & service
It was fine for one night. Good for the price. Didn’t like the neighborhood.it was a bit noisy on my floor throughout the night with some shady characters.
Stayed 1 night in Jan 2025

6/10 Okay

Adam

Stayed 4 nights in Dec 2024

4/10 Poor

Francisco

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The reception staff was friendly and helpful. I notified them in the morning that the toilet wouldn’t flush, the door security latch was falling off the wall. I didn’t tell them that one pillow case was torn before we settled in the room. The room sliding door lock to the pool access not very reassuring. I didn’t charge anything to my room, but someone charged $1.00 to my credit card. Why? Do they do this to everyone? Had to go to 3rd floor to get ice even though I was on the first floor.
Stayed 1 night in Dec 2024

4/10 Poor

KOHEI

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of loud neighbors late night.
Stayed 1 night in Dec 2024