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Shangri-La Eros, New Delhi

5.0 star property
Luxury hotel connected to a shopping centre in New Delhi with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Eros, New Delhi

Bar (on property)
Exterior
Meeting facility
Minibar, in-room safe, desk, blackout curtains
Reception

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • Room service
    Room service
The price is AU$363
includes taxes & fees
8 Dec - 9 Dec

Explore the area

Map
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001
  • Western Court Building
    5 min walk
  • Gurudwara Bangla Sahib
    14 min walk
  • Jantar Mantar
    15 min walk
  • Delhi (DEL-Indira Gandhi Intl.)
    37 min drive

Room options

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Deep-soaking bath
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Deluxe, Room, 2 Single Beds

Horizon Deluxe, Room, 2 Single Beds

Horizon Deluxe, Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • 26.9 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon, Premier Room, 1 King Bed

Horizon, Premier Room, 1 King Bed

Horizon, Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Deep-soaking bath
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Deep-soaking bath
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 1 King Bed

Horizon Deluxe, Room, 1 King Bed

Horizon Deluxe, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 44 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Deep-soaking bath
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby lounge
Le Meridien New Delhi
Pool
Spa
Parking included
Free WiFi
4.3 out of 5, Excellent, (698)
The price is AU$567
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Le Meridien New Delhi

About the area

New Delhi

At Shangri-La Eros, New Delhi, you'll be connected to a shopping centre and 1.9 km (1.2 mi) from India Gate. Highlights at this luxury hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing visit to CHI, The Spa can include deep-tissue massages, Swedish massages and body wraps along with access to the sauna and hot tub. The buffet restaurant, Tamra, serves local and international cuisine and is open for breakfast, lunch and dinner. Grappa is the hotel's own bar. Enjoy the 24-hour gym, sauna, kids' swimming pool and pool loungers. Business amenities include 3 meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Connaught Place hotel, you'll be 2.7 km (1.7 mi) from Rashtrapati Bhavan and 3.7 km (2.3 mi) from Lodhi Garden.

What's nearby

  • Gurudwara Bangla Sahib - 14 min walk - 1.2 km
  • India Gate - 2 min drive - 2.3 km
  • Rashtrapati Bhavan - 4 min drive - 2.9 km
  • Jama Masjid - 5 min drive - 4.2 km
  • Chandni Chowk - 7 min drive - 6.3 km

Getting around

  • New Delhi Tilak Bridge Station - 3 min drive
  • Janpath Station - 6 min walk
  • Indira Gandhi International Airport (DEL) - 37 min drive

Restaurants

  • ‪Comesum - ‬10 min walk
  • ‪Mister Chai - ‬1 min walk
  • ‪Le Belvedere, Le Meridien - ‬5 min walk
  • ‪Crew Lounge @ Le Meridien - ‬5 min walk
  • ‪San Gimignano - ‬8 min walk

About this property

Shangri-La Eros, New Delhi

Luxury hotel connected to a shopping centre in New Delhi with 3 restaurants
Shangri-La Eros, New Delhi offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, 3 meeting rooms, and limo/town car service. A children's pool, a sauna, and spa services are also featured at the luxury Shangri-La Eros, New Delhi. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star New Delhi hotel.

  • 320 guestrooms or units
  • 19 levels
  • 3 dining venues
  • Built in 2005
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Shangri-La Eros, New Delhi offers 320 accommodations with DVD players and minibars. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and designer toiletries.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

CHI, The Spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 2,600 for adults and INR 1,300 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Grappa
  • Mister Chai
  • Shang Palace
  • Sorrento
  • Tamra

Family friendly

  • Children's pool
  • DVD player
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from June 27 2024 to February 28 2025 (dates subject to change):
  • Business centre
  • Fitness facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Eros, New Delhi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 2600 for adults and from INR 1300 for children
  • Airport shuttle fee: INR 3833 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eros Hotel
Eros Hotel New Delhi
Eros New Delhi
Eros New Delhi Hotel
Hotel Eros
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Shangri-La s Eros
Shangri-La s Eros Hotel
Shangri-La s Eros Hotel New Delhi
Shangri-La s Eros New Delhi
Shangri La's Eros Hotel New Delhi
Shangri La's Eros Hotel
Shangri La's Eros New Delhi
Shangri La's Eros
Shangri-La's Eros Hotel New Delhi
Shangri-La's Eros Hotel
Shangri-La's Eros New Delhi
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Shangri La’s Eros Hotel New Delhi
Shangri Eros, Delhi Delhi
Shangri-La Eros, New Delhi Hotel
Shangri La's Eros Hotel New Delhi
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Shangri-La Eros, New Delhi Hotel New Delhi

Frequently asked questions

What is the cancellation policy at Shangri-La Eros, New Delhi?

Shangri-La Eros, New Delhi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Eros, New Delhi?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Shangri-La Eros, New Delhi on 8 Dec 2024 start from AU$363.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Eros, New Delhi?

Yep, Shangri-La Eros, New Delhi has a free self car park and free valet parking.

Is there a spa on site at Shangri-La Eros, New Delhi?

Yep, CHI, The Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages. The Spa/Beauty services will be unavailable from June 27 2024 to February 28 2025 (dates subject to change).

Does Shangri-La Eros, New Delhi have a pool?

Shangri-La Eros, New Delhi has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The swimming pool will be unavailable from June 27 2024 to February 28 2025 (dates subject to change).

What luxury perks are available at Shangri-La Eros, New Delhi?

Shangri-La Eros, New Delhi features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Shangri-La Eros, New Delhi a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Shangri-La Eros, New Delhi.

Is Shangri-La Eros, New Delhi family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Shangri-La Eros, New Delhi is a hit with families.

Are there hot tubs in the rooms at Shangri-La Eros, New Delhi?

No, but there are deep-soaking baths in the guestrooms.

Does Shangri-La Eros, New Delhi serve breakfast?

Yeah, buffet brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Shangri-La Eros, New Delhi?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Shangri-La Eros, New Delhi?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Eros, New Delhi?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Eros, New Delhi?

No, pets and service animals are not allowed.

Shangri-La Eros, New Delhi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1000 reviews" "
Rating 8 - Good. 199 out of 1000 reviews" "
Rating 6 - Okay. 52 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Nivedith

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Avoid until renovations are complete.
Great hotel, it it is undergoing renovations at the moment. No pool, no gym, no spa and none of this was mentioned while making the booking. They will casually send you an email after the booking is complete and you are on your way. Best to avoid until renovations are done. Room service menu is extraordinarily expensive compared to most hotels in this league.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shankar, South River

Travelled with partner
Liked: Amenities
Really nice rooms. Excellent customer service.
Stayed 1 night in Apr 2024

6/10 Okay

Rahul

Business traveller
Renovation time at Shangri la
Used to be my go to hotel in Delhi….Seems hotel is going through renovation and given lower floor and heard construction noise and hammering early morning and late afternoon Not comfortable stay and above reception promised beverages which were never delivered
Stayed 1 night in Aug 2024

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quality hotel at affordable prices
Stayed 4 nights in Aug 2024

10/10 Excellent

Zia

Stayed 3 nights in Aug 2024

10/10 Excellent

Winfried, Nashville

Stayed 1 night in Aug 2024

10/10 Excellent

abha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

AMIT

Stayed 3 nights in Jul 2024

6/10 Okay

SUREN

Stayed 5 nights in Jul 2024

10/10 Excellent

ajay

Liked: Cleanliness, staff & service, property conditions & facilities
The property has a top location and superb staff . The hotel rooms are very well appointed , and high class all the way . The club room lounge was absolutely outstanding and worth the cost . A special mention to the manager of the lounge , Amit sharma , and the staff for making me feel so welcome . A warm thank you !
Stayed 1 night in Jul 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is exceptional but the area is extremely bad. If you need to stay in old Delhi and meet with tour guides, this works well. However, might consider hotels in the newer part of town given tour guides will meet you wherever your hotel is - regardless of location of Delhi.
Stayed 1 night in Jul 2024

10/10 Excellent

REJITH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 2 nights in Jul 2024

10/10 Excellent

Ankur

Good stay
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Stayed 1 night in Jul 2024

10/10 Excellent

Ramgopal

Stayed 1 night in Jul 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Navjeet

Stayed 3 nights in Jun 2024

10/10 Excellent

Siobhan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite hotel in delhi. Everything about it is is fantastic
Stayed 3 nights in Jun 2024

10/10 Excellent

PRADEEP

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location excellent room amenities better than some 5 star i Stay. Before wonderful spa.
Stayed 3 nights in Jun 2024

10/10 Excellent

Navjeet

Stayed 2 nights in Jun 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Satnam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great. We really enjoyed the breakfast, there were a lot of options. Our room was cleaned daily by Jatendra who was friendly and ensured we had everything for a comfortable stay, We had drinks and snacks at the horizon lounge and Anjali really provided outstanding service.
Stayed 5 nights in May 2024

8/10 Good

Sushant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Ravi

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
over good
Stayed 8 nights in Apr 2024