Holiday Inn Resort Bali Nusa Dua, an IHG Hotel

5.0 star property
Luxury hotel on the beach, with 4 outdoor swimming pools
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Holiday Inn Resort Bali Nusa Dua, an IHG Hotel

4 outdoor pools, pool umbrellas, pool loungers
Exterior
Premium Room, 1 King Bed, Sea View
Daily buffet breakfast (IDR 225000 per person)
Breakfast, lunch, dinner served; international cuisine, pool views

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Bar
    Bar
  • Gym
    Gym
  • Air conditioning
    Air conditioning

Explore the area

Map
Jl Pratama, No 86, Tanjung Benoa, Nusa Dua, Bali, 80363
    Tanjung Benoa Beach
    4 min walk
    Samuh Beach
    16 min walk
    Bali Nusa Dua Convention Centre
    19 min walk
    Denpasar (DPS-Ngurah Rai Intl.)
    21 min drive

Room options

Suite, 1 Single Bed (Kids Adventure)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
  • 46 sq m
  • City view
  • Sleeps 5
  • 1 Single Bed

Family Room, 1 Single Bed, Connecting Rooms

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 35 sq m
  • Sleeps 5
  • 1 Single Bed

Standard Room, 2 Single Beds, Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

Suite, 1 Bedroom, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
  • 81 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed

Standard Room, 2 Single Beds, Oceanfront

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

Family Suite, 1 Single Bed, Sea View (Adventure)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
  • 70 sq m
  • Sea view
  • Sleeps 5
  • 1 Single Bed

Standard Room, 2 Single Beds, Pool Access

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

Premium Room, 1 King Bed, Sea View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed, Pool Access

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Oceanfront

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Standard Room, 1 King Bed, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 Single Bed, Garden View (Adventure)

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Dining table
  • 81 sq m
  • Sleeps 5
  • 1 Single Bed

Room, 1 King Bed, Accessible

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 Single Bed, Connecting Rooms, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 70 sq m
  • Sleeps 5
  • 1 Single Bed

Standard Room, 2 Single Beds

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 King Bed, Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Single Bed, Pool Access (Kids Adventure)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • 48 sq m
  • Sleeps 5
  • 1 Single Bed

Similar properties

About the area

Nusa Dua

A luxury stay in Nusa Dua awaits you at Holiday Inn Resort Bali Nusa Dua, an IHG Hotel. Within a 30-minute stroll, you'll find Bali Nusa Dua Convention Centre and Bali Collection Shopping Centre. Highlights at this beachfront hotel include 4 outdoor swimming pools, 2 poolside bars and a full-service spa. .A day of pampering can include massages and body wraps along with aromatherapy and reflexology. The café, Pasar Market, serves international cuisine and is open for breakfast, lunch and dinner. Nudi Beach Club is the hotel's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning buffet breakfast is available. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Nusa Dua hotel, you'll be 2.7 km (1.7 mi) from Bali Nusa Dua Theater and 3.2 km (2 mi) from Puja Mandala.

What's nearby

  • Tanjung Benoa Beach - 4 min walk
  • Bali Nusa Dua Convention Centre - 19 min walk
  • Bali Collection Shopping Centre - 3 min drive
  • Bali Nusa Dua Theater - 3 min drive
  • Nusa Dua Beach - 8 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 21 min drive

Restaurants

  • ‪Sari Merta Segara Water Sports - ‬15 min walk
  • ‪East Lobby Lounge - ‬3 min walk
  • ‪Suku Restaurant - ‬3 min walk
  • ‪Club Med Bali Poolside Bar - ‬14 min walk
  • ‪Bumbu Bali Restaurant & Cooking School - ‬12 min walk

About this property

Holiday Inn Resort Bali Nusa Dua, an IHG Hotel

Luxury hotel on the beach, with 4 outdoor swimming pools
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Holiday Inn Resort Bali Nusa Dua, an IHG Hotel, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and a fitness centre. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Nusa Dua hotel.

  • 1 building
  • 171 guestrooms or units
  • 4 levels
  • 2 bars by the pool
  • 2 swim-up bars
  • 2 bars or lounges
  • Conference rooms
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Dining venue
Holiday Inn Resort Bali Nusa Dua, an IHG Hotel offers 171 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. 55-inch LED televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: IDR 225,000 per person
  • 2 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • A beach bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Duke's Pool Bar & Lounge
  • Nudi Beach Club
  • Pasar Market

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool (guest access)
  • Playground
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Resort Bali Nusa Dua, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 450000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 225000 per person
  • Airport shuttle fee: IDR 350000.00 per vehicle (one way)
  • Rollaway bed fee: IDR 450000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Resort Bali Benoa Nusa Dua
Holiday Inn Bali Benoa Nusa Dua
Holiday Inn Bali Benoa

Frequently asked questions

What is the cancellation policy at Holiday Inn Resort Bali Nusa Dua, an IHG Hotel?

Holiday Inn Resort Bali Nusa Dua, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Resort Bali Nusa Dua, an IHG Hotel?

As of 20 Sept 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Bali Nusa Dua, an IHG Hotel on 19 Oct 2024 start from AU$243.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Resort Bali Nusa Dua, an IHG Hotel?

Yep, Holiday Inn Resort Bali Nusa Dua, an IHG Hotel has a free self car park and free valet parking.

Are there any beaches close to Holiday Inn Resort Bali Nusa Dua, an IHG Hotel?

Yep, Holiday Inn Resort Bali Nusa Dua, an IHG Hotel is a short 4-minute walk from Tanjung Benoa Beach. Fun beach activities include yoga and snorkelling.

Is there a spa on site at Holiday Inn Resort Bali Nusa Dua, an IHG Hotel?

Yep, there is an onsite spa at Holiday Inn Resort Bali Nusa Dua, an IHG Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Holiday Inn Resort Bali Nusa Dua, an IHG Hotel have a pool?

Holiday Inn Resort Bali Nusa Dua, an IHG Hotel has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Holiday Inn Resort Bali Nusa Dua, an IHG Hotel have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Holiday Inn Resort Bali Nusa Dua, an IHG Hotel?

Holiday Inn Resort Bali Nusa Dua, an IHG Hotel features 2 poolside bars, 4 outdoor pools and a full-service spa.

What makes Holiday Inn Resort Bali Nusa Dua, an IHG Hotel a romantic place to stay?

Couples spa treatments and beachfront dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Holiday Inn Resort Bali Nusa Dua, an IHG Hotel.

Is Holiday Inn Resort Bali Nusa Dua, an IHG Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Holiday Inn Resort Bali Nusa Dua, an IHG Hotel is a hit with families.

Does Holiday Inn Resort Bali Nusa Dua, an IHG Hotel serve breakfast?

Yep, travelers love the buffet breakfast here! Available daily, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Resort Bali Nusa Dua, an IHG Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Holiday Inn Resort Bali Nusa Dua, an IHG Hotel?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Holiday Inn Resort Bali Nusa Dua, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Resort Bali Nusa Dua, an IHG Hotel?

No, pets and service animals are not allowed.

Holiday Inn Resort Bali Nusa Dua, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 303 out of 443 reviews" "
Rating 8 - Good. 95 out of 443 reviews" "
Rating 6 - Okay. 29 out of 443 reviews" "
Rating 4 - Poor. 15 out of 443 reviews" "
Rating 2 - Terrible. 1 out of 443 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Danielle

Travelled with family
Liked: Cleanliness, staff & service
Expensive for what is on offer. Food and beverages quite expensive. Best part of the stay is the friendly staff and the daily buffet breakfast.
Stayed 4 nights in Jun 2024

10/10 Excellent

Johannes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management was excellent, I had a WiFi problem but all sorted out 3 times.
Stayed 5 nights in Jun 2024

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 6 nights in May 2024

10/10 Excellent

karl

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, clean and tidy facilities.
Stayed 4 nights in May 2024

10/10 Excellent

Rayed

Stayed 2 nights in May 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be good if they could heat the pool water then people will enjoy the pool more. Especially around the bar area.
Stayed 4 nights in May 2024

10/10 Excellent

SHERRY, Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Feb 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Would be back in a flash
Stayed 5 nights in May 2024

10/10 Excellent

Naiomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay!
Amazing! Staff were so attentive friendly and accommodating, rooms amazing pool AMAZING so was the cocktails and food. Close to a supermarket chemist and other restaurants
Stayed 9 nights in Apr 2024

10/10 Excellent

Sani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for relaxation.
Stayed 7 nights in Apr 2024

10/10 Excellent

Valter Peres Parada

Stayed 7 nights in Apr 2024

10/10 Excellent

Ilaria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had very good time Staff and service were excellent
Stayed 7 nights in Apr 2024

10/10 Excellent

Dmitriy, Bull Creek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stuff was friendly and helpful .Place was cleaned and looked after. Will recommend others.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly resort and exceptional customer service
Stayed 7 nights in Mar 2024

10/10 Excellent

Elham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Barbara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the property are super friendly. They will help with any issues you might have.
Stayed 13 nights in Mar 2024

10/10 Excellent

Wannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. I felt like a VIP. I did prepay all the breakfast for two even though I was a solo traveller and never got to use any of the breakfast voucher. The experience there was to please and I love it. I got the 'facing pool' room as an upgrade but all the kids were noisy in the pool all day round and the walls are thin. If not for my sleepleasneas, it could have been perfect. Great experience nonetheless. The swarm of bug ugly mozzies and flies attacking me was in royal Austrians and u left with a bad taste in my mouth from there. Separate post though. This hotel is 5 stars to me with attentive and personable staff, even if they got my name wrong
Stayed 3 nights in Mar 2024

10/10 Excellent

Urszula

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the hotel. Staff Yanti, Tina and reception are very helpful. Thank you so much
Stayed 13 nights in Mar 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable with everyone have beautiful smiling faces
Stayed 8 nights in Mar 2024

10/10 Excellent

Robyn, Langley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet area surrounded by other resorts. Liked ours best. Not too big. Modern clean and super friendly staff. Nice breakfast included. Good Balinese restaurants within a block or two. Nicer area than Kyra beach.
Stayed 9 nights in Mar 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel stay
Excellent service from the hotel staff. Very happy with our stay. We will go back again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Goce

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this resort for families with children. The kids pool and kids club were fantastic. The staff were friendly and went above and beyond to cater for our needs. They offered a personalised experience. We stayed in a standard king room which was above our expectations. The room was spacious and offered a partial ocean view. It was well kept however housekeeping needs to work on their attentiveness. The floors were not clean and our sheets were not changed at all. Breakfast was excellent. Lots to choose from. The standard menu was affordable but repetitive for a week long stay. The pools were nicely set up however there is not enough sun loungers and hard to get. The pools need immediate maintenance. There were a lot of missing tiles and patch up jobs. Four kids cut themselves and needed first aid. The upkeep of the pools was disappointing. Wifi was fast and had connection throughout the resort, even in the pool. The spa was a luxurious experience, highly recommended. Overall, to sum up our stay in key words - above our expectations, highly recommended for young families, excellent staff, would stay there again, spruce up the menu, fix the pools.
Stayed 7 nights in Mar 2024

10/10 Excellent

SHELINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service & large clean room
Good service & nice large and clean ocean facing room. What was especially memorable was the hotel manager leaving a birthday card & slice of cake for me in the room! The breakfast buffet was only so-so. Not many good choice of restaurant around the hotel though.
Stayed 4 nights in Feb 2024

10/10 Excellent

Azime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff that go above and beyond, thank you
Stayed 9 nights in Jan 2024