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Prime Plaza Hotel Sanur - Bali

4.0 star property
Family-friendly resort connected to the convention centre in Denpasar with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Prime Plaza Hotel Sanur - Bali

Outdoor pool, pool loungers
Minibar, in-room safe, desk, blackout curtains
View from room
Billiards
Interior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
    Bar
  • Gym
    Gym
  • Hot tub
    Hot tub
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Jl. Hang Tuah, No. 46, Sanur, Denpasar, Bali, 80228
  • Sanur Marina
    5 min walk
  • Matahari Terbit Beach
    6 min walk
  • Le Mayeur Museum
    6 min walk
  • Denpasar (DPS-Ngurah Rai Intl.)
    28 min drive

Room options

View all photos for Courtyard Pool Access Room

Courtyard Pool Access Room

Courtyard Pool Access Room

Highlights

Soundproofed
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 4 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, Pool Access

Room, Pool Access

Room, Pool Access

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Room, Pool View

Room, Pool View

Room, Pool View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Room

Premier Room

Premier Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 29 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Premier Room, Balcony (No Children)

Premier Room, Balcony (No Children)

Premier Room, Balcony (No Children)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Denpasar

You'll be connected to the convention centre at Prime Plaza Hotel Sanur - Bali, and within just a 10-minute stroll of Sanur Marina and Matahari Terbit Beach. Highlights at this family-friendly resort include 2 restaurants, 2 bars/lounges and a full-service spa. .The resort's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, gym, outdoor tennis court and Hot tub. Meeting rooms, conference space, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a sauna and a children's swimming pool. There's also free self parking, along with the convenience of a free area shuttle. .Within a 15-minute drive of this 4-property class Denpasar resort, attractions include Sanur Beach and Kuta Beach.
View more Resorts in DenpasarOpens in a new window

What's nearby

  • Sanur Marina - 5 min walk - 0.4 km
  • Matahari Terbit Beach - 6 min walk - 0.6 km
  • Sanur Port - 8 min walk - 0.8 km
  • Sanur Beach - 13 min walk - 1.2 km
  • Sanur Night Market - 17 min walk - 1.4 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 28 min drive

Restaurants

  • ‪Pantai Sanur - ‬6 min walk
  • ‪Dunkin' Donuts - ‬1 min walk
  • ‪KFC - ‬2 min walk
  • ‪Warung Mak Beng - ‬4 min walk
  • ‪Be Sanur - ‬7 min walk

About this property

Prime Plaza Hotel Sanur - Bali

Family-friendly resort connected to the convention centre in Denpasar with 2 restaurants
Prime Plaza Hotel Sanur - Bali offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly Prime Plaza Hotel Sanur - Bali. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Denpasar resort is smoke free.

  • 329 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar by the pool
Prime Plaza Hotel Sanur - Bali offers 329 accommodations with minibars and laptop-compatible safes. 32-inch flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The on-site spa has massage/treatment rooms.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests are required to download the Peduli Lindungi mobile app to their smartphone or tablet prior to check-in. The app is used to for contact tracing and is required to access the property’s common areas.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Prime Plaza Hotel Sanur - Bali

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 400000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 24 per vehicle (one-way)
  • Rollaway bed fee: USD 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sanur Plaza
Hotel Sanur Plaza Paradise
Sanur Paradise Plaza
Prime Plaza Hotel Sanur Bali Denpasar
Sanur Plaza Hotel
Sanur Plaza Paradise
Sanur Plaza Paradise Hotel
Sanur Paradise Plaza Hotel Sanur
Sanur Paradise Plaza Suites Bali
Paradise Plaza Hotel
Sanur Paradise Plaza Hotel Bali
Paradise Plaza
Prime Plaza Hotel Sanur Bali
Prime Plaza Sanur Bali
Sanur Paradise Plaza Hotel
Prime Plaza ur Bali npasar

Frequently asked questions

What is the cancellation policy at Prime Plaza Hotel Sanur - Bali?

Prime Plaza Hotel Sanur - Bali offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Prime Plaza Hotel Sanur - Bali?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Prime Plaza Hotel Sanur - Bali on 1 Dec 2024 start from AU$126.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Prime Plaza Hotel Sanur - Bali?

Yep, Prime Plaza Hotel Sanur - Bali has a free self car park.

Are there any beaches close to Prime Plaza Hotel Sanur - Bali?

Yep, Prime Plaza Hotel Sanur - Bali is a short 13-minute walk from Sanur Beach. Fun beach activities include snorkelling, scuba diving and parasailing.

Is there a spa on site at Prime Plaza Hotel Sanur - Bali?

Yep, there is an onsite spa at Prime Plaza Hotel Sanur - Bali.

Does Prime Plaza Hotel Sanur - Bali have a pool?

Yep, and guests love it! Prime Plaza Hotel Sanur - Bali has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Prime Plaza Hotel Sanur - Bali?

Prime Plaza Hotel Sanur - Bali features a full-service spa, an outdoor pool and 2 restaurants.

Is Prime Plaza Hotel Sanur - Bali family-friendly?

You bet! With amenities such as a children's pool, supervised childcare and an arcade, it's no surprise that Prime Plaza Hotel Sanur - Bali is a hit with families.

Is there a free airport shuttle available at Prime Plaza Hotel Sanur - Bali?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Prime Plaza Hotel Sanur - Bali?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Prime Plaza Hotel Sanur - Bali?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Prime Plaza Hotel Sanur - Bali?

No, pets and service animals are not allowed.

Is there a golf course on site at Prime Plaza Hotel Sanur - Bali?

There is a golf course next to Prime Plaza Hotel Sanur - Bali.

Prime Plaza Hotel Sanur - Bali Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 185 out of 480 reviews" "
Rating 8 - Good. 199 out of 480 reviews" "
Rating 6 - Okay. 72 out of 480 reviews" "
Rating 4 - Poor. 11 out of 480 reviews" "
Rating 2 - Terrible. 13 out of 480 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for a night before heading to Gili. Very friendly staff, comfortable room, lovely pool area and tasty food in the restaurant.
Stayed 1 night in Aug 2024

10/10 Excellent

Tuan

Stayed 2 nights in Aug 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great. Staff awesome. Just not so much around like there is near south Sanur.
Stayed 10 nights in Jul 2024

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great for stop over before going to Lembongan!
Stayed 1 night in Jul 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Nice spacious rooms, lovely facilities and pool, and the restaurant was fairly reasonable with lots of variety. I would definitely stay here again.
Stayed 4 nights in Jun 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Kerryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcomed from day one of nine to the last day.
From arriving to leaving the staff were welcoming and helpful. Having a courtesy bus was great. So location was good for most things. As with most accommodation in Bali little maintenance things are happening or need doing. Would stay again.
Stayed 9 nights in Jun 2024

10/10 Excellent

Rebecca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Nice pool and good food. Staff were awesome.
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awesome. The staff went above and beyond to make our stay everything we wanted it to be. We would highly recommend! Close to the beach, safe and good food.
Stayed 2 nights in Jun 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service
Almost all positive, a few improvements needed.
So the pros- Friendly staff, decent breakfast, good location, great pool. Cons - Really uncomfortable mattress, but apart from that nothing. I would stay there again!
Stayed 3 nights in Jun 2024

8/10 Good

Joel

Stayed 1 night in Jun 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay
This is a great hotel, great service, breakfast and dinner at the pool side cafe fantastic
Stayed 3 nights in Jun 2024

6/10 Okay

Richard

Travelled with family
Disliked: Cleanliness, staff & service
Average hotel, dirty spa, tasteless breakfast
Stayed a week, unfortunately. Had status for upgrade yet claimed they didn’t have a room, turned out untrue. Was SO looking forward to using the spa to relax daily. Went for a 2-hr massage, yet 10 mins in, the pulsing bass of the loud gym music vibrated the walls. What “spa” allows such disturbance? I walked out. Spa front desk attendant was rude and also didn’t realize I completely understood her mumbling. Very unprofessional spa! They don’t even stop the Asian men from entering both jacuzzis with their nasty see-through underwear they walked in the door with (yucks)! Yet they make sure to tell the Europeans don’t go in nude! Jacuzzi was dirty and had thick scum on walls. Spa was a total gross disappointment…not forgetting the ridiculous 25% upcharge on all spa treatments! I hung the “clean room” sign and would come back to the sign flipped THREE different times to “do not disturb” (an excuse for them not to clean the room). First day had jet lagged, wanted to sleep. Two hours of banging/scraping AC next door. Thought it was over and then they started drilling on room to right…. OMG four hours of hell!! Breakfast was so tasteless and gross with fruit flies on the “healthy food” that we didn’t bother waking up to eat breakfast after day two. Pool was nice and the restaurant by the pool had better food than breakfast buffet or restaurant. Bad area for food unless you live at KFC or eat at hotel. Good location if island hopping, but we couldn’t wait to leave.
Stayed 8 nights in Jun 2024

6/10 Okay

Justin

Liked: Staff & service, amenities
Pool area is quite nice, food was good in a convenient location to the fast boats. Also an amazing gym. But the hotel is very tired and in need of an upgrade.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nuha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place , would go again
Stayed 6 nights in Jun 2024

10/10 Excellent

Aleks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great short stay close to harbor
Stayed 1 night in May 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Check in was 30 minutes late and they waited for me to come to them rather than coming to me in the lobby waiting area for me to get my keys. Twin beds pushed together for our “king size” TV had blown out speakers Lighting in room had backlight that was on when card was inserted so if I wanted light in the bathroom I had to wake up my wife. Breakfast buffet was a great addition to our room. The property is right down the street from the beach and a short walk to the harbor to go to the neighboring islands. I would stay again but probably be a little more assertive about the beds. The beds were comfortable, though.
Stayed 3 nights in May 2024

8/10 Good

Roslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was disorganised and lacking in important information. The pool restaurant was outstanding. Great food and attentive staff.
Stayed 4 nights in May 2024

2/10 Terrible

Jenni

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were rude, not helpful. Food was awful, we went into sanur for e every meal. We paid for an upgrade, our room was average, with a tiny bathroom. Staff were less than helpful.
Stayed 4 nights in May 2024

6/10 Okay

Vivien

Liked: Staff & service, property conditions & facilities
Friendly staff, only complaint is that the shower is not great, leaky shower, pressure not that good, and there are ants and drips from the ceiling in the bathroom.
Stayed 1 night in May 2024

6/10 Okay

ZaMiyah

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2024