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Sterling Inn

2.5 star property
Hotel connected to the convention centre in Sterling Heights with free parking

Photo gallery for Sterling Inn

Exterior
Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Daily breakfast for a fee
Lobby

Reviews

5.4 out of 10

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
34911 Van Dyke Ave, Sterling Heights, MI, 48312
  • Freedom Hill Amphitheatre
    ‪6 min drive‬
  • Detroit Zoo
    ‪14 min drive‬
  • Royal Oak Music Theatre
    ‪16 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪54 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, desk, laptop workspace, blackout curtains

Standard Double Room

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Rainfall showerhead
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room

Premium bedding, desk, laptop workspace, blackout curtains

Standard Double Room

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Rainfall showerhead
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

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About the area

Sterling Heights

At Sterling Inn, you'll be connected to the convention centre and 11.8 km (7.3 mi) from Lakeside Mall. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Loon River Cafe, serves American cuisine and is open for breakfast, brunch, lunch and dinner. 26780 square feet (2488 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Breakfast is available daily. There's also the convenience of free RV/bus/truck parking. .Sights within a 15-minute drive of this Sterling Heights hotel include Somerset Collection and Detroit Zoo.

What's nearby

  • Freedom Hill Amphitheatre - 6 min drive - 6.6 km
  • Lakeside Mall - 10 min drive - 11.9 km
  • Somerset Collection - 13 min drive - 14.5 km
  • Detroit Zoo - 14 min drive - 17.8 km
  • Royal Oak Music Theatre - 16 min drive - 16.5 km

Getting around

  • Troy Transit Center - 22 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 54 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Taco Bell - ‬15 min walk
  • ‪Culver's - ‬18 min walk
  • ‪Panera Bread - ‬20 min walk

About this property

Sterling Inn

Hotel connected to the convention centre in Sterling Heights with free parking
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 26780 square feet (2488 square metres) and includes a conference centre. A fitness centre, a terrace, and gift shops/newsstands are also featured at the business-friendly Sterling Inn. Free self parking is available.

This Sterling Heights hotel is smoke free.

  • 1 building
  • 189 guestrooms or units
  • 5 levels
  • Conference rooms
  • 26780 sq ft of conference space
  • 2488 sq. m of conference space
  • Built in 1974
  • To-go breakfast (free)
  • Deli
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sterling Inn offers 189 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

This Sterling Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

Arabic, English, Spanish

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Hampton Inn & Suites Detroit/Sterling Heights

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Loon River Cafe

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference centre (26,780 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
The following facilities are closed on Saturday and Sunday:
  • Bar/lounge
  • Restaurant
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 25.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per night
  • Facilities fee: USD 25.00 per person, per day and includes use of: water park

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

Property is also known as

Best Western Plus Sterling
Best Western Plus Sterling Inn
Best Western Sterling
Best Western Sterling Inn
Sterling Best Western
Sterling Inn
Sterling Inn Best Western
Wyndham Garden Sterling Heights Hotel
Wyndham Garden Sterling Heights
Sterling Heights
Sterling Inn Hotel
Sterling Inn Sterling Heights
Wyndham Garden Sterling Heights
Sterling Inn Hotel Sterling Heights

Frequently asked questions

What is the cancellation policy at Sterling Inn?

Sterling Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sterling Inn?

Yep, Sterling Inn has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Sterling Inn?

The closest beach to Sterling Inn is Metro Beach (13.7 km).

What makes Sterling Inn a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Sterling Inn.

Does Sterling Inn serve breakfast?

Yep, free on-the-go brekkie is offered daily.

Is there a free airport shuttle available at Sterling Inn?

No, Sterling Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Sterling Inn?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone? The dining venue is closed on Monday, Tuesday, Wednesday, Thursday and Friday.

What time are check-in & check-out at Sterling Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Sterling Inn?

No, only service animals are allowed.

Sterling Inn Reviews

Reviews

5.4
Rating 10 - Excellent. 28 out of 229 reviews
Rating 8 - Good. 37 out of 229 reviews
Rating 6 - Okay. 45 out of 229 reviews
Rating 4 - Poor. 61 out of 229 reviews
Rating 2 - Terrible. 58 out of 229 reviews

6.0/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Queldon

Stayed 1 night in Jul 2020

4/10 Poor

Samantha

Stayed 2 nights in Jul 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Bridget

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service. Clean room, convient area. Just security could have been a little better. Lots of random people hanging by the entrances
Stayed 3 nights in Jul 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2020

4/10 Poor

Jhane

Liked: Staff & service
Stayed 1 night in Jun 2020

2/10 Terrible

Carrie

Stayed 4 nights in May 2020

8/10 Good

Jenna

Stayed 4 nights in May 2020

4/10 Poor

Al

Business traveller
Disliked: Cleanliness, property conditions & facilities
The Hotel looked abandoned, with broken doors to the rooms, less then acceptable cleanliness in the halls and in general disarray.
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very pleasant.
Stayed 4 nights in Mar 2020

4/10 Poor

Larry

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
I stay in a lot of hotels, from cheap airport motels to luxury hotels. With that said, the bed in my room was one of the best beds I've slept on in a hotel. I was definitely surprised. The hotel itself is somewhat rundown but it looks like they're doing some renovations so I guess it's excusable. What isn't excusable, however, is that none of the 3 dryers in the laundry room work. And, unfortunately, I did not check to see if they worked before putting my clothes in the washer. I had to spread my laundry out all over my room and blast the heater all night to dry them. What's worse is, I got the quarters from the reception desk and they didn't tell me the dryers did not work.
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Would not book again

The hotel had only one working elevator. The door to our hotel room was rusted over and stuck so it required pushing our shoulder against it for it to open. Shower drain was broken and laying on an angle. Service was strange.
Stayed 1 night in Mar 2020

6/10 Okay

John

Business traveller
Disliked: Cleanliness, property conditions & facilities

It just keeps getting progressively more run down

I have stayed here probably about 15 times over the past two years, and every time I stay here it gets dirtier. This time around the boiler did not work for half the hotel, and the only rooms available were at the far end. When walking down the hallway they clearly never vacuum. Garbage and particles if you know what all over the floor, stains, small pieces of garbage, litter the entire hallways. The doors for all of the rooms have disgusting paint jobs and generally just look rundown. It’s like they have this nice property, but half ass everything. The Wallpaper in hallways and in the rooms selves it’s coming off the walls. The first 5 to 10 times I stayed here I told him they should vacuum the hallways and elevators, but no one seems to care. That’s why the ratings for this property just keep going down. The only saving grace for this hotel is the bar restaurant, but even there there was bones in the fish. I think this is probably the last time I try to get this property a shot.
Stayed 1 night in Feb 2020

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice place just sucks they closed the water park
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Joe, San Diego

Business traveller
Disliked: Amenities, property conditions & facilities
It was a mess... lots of construction... a strange meandering layout, a poorly run restaraunt.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
its a water park..i called before booking.said passes for water park come with room..when i got there they charged us for water park..water was cold...guess they getting rid of it
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Shontelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Aasha

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

William

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don't stay here until it's repaired.

I've stayed here before when it was Best western and it was a nice hoted. The room was larger, and worn. Pool was only open on weekends, i saw one employee when we checked in, this is a large hotel and there was only thre cars in parking lot. In the bathroom it looked like there was black mold see pictures below. I feel like we were ripped off. Wyndham is a name I usually trust, i may have to reconsider that.Fire alarm system doesn't work either.
Stayed 1 night in Dec 2019