The first night I fell in the restroom because shower door wouldn’t close all the way. I put towels down and the following morning I let desk know before I left. They were so concerned, offer different rooms, need attention, or anything. I suggest I will be ok. When I arrived to room later, my room was extra perfect, door fixed, they were apologetic every way possible, extra everything. It was just s simple care and comfort that made me smile. I will recommend this hotel to anyone. It will have my 5 star