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SureStay Hotel by Best Western Wells

2.5 star property
Hotel in Wells with free breakfast and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for SureStay Hotel by Best Western Wells

Lobby
Exterior
Individually furnished, desk, laptop workspace, rollaway beds
Free daily continental breakfast
Reception

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1509 E 6th Street, Wells, NV, 89835
  • California Trail Interpretive Center
    2 min drive
  • Chimney Rock Golf Course
    3 min drive
  • Wells City Park
    3 min drive
  • Wells, NV (LWL-Wells Municipal)
    6 min drive

Room options

Standard Room, 1 Queen Bed, Smoking

Highlights

Individually furnished
Air conditioning
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Smoking

Highlights

Individually furnished
Air conditioning
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Individually furnished, desk, laptop workspace, rollaway beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Individually furnished
Air conditioning
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Hampton Inn & Suites Wells
Pool
Breakfast included
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (1013)
The price is AU$199
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Hampton Inn & Suites Wells

About the area

Wells

At SureStay Hotel by Best Western Wells you'll be 1.8 km (1.1 mi) from Wells City Park and 1.8 km (1.1 mi) from California Trail Interpretive Center. Highlights at this hotel include free continental breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a vending machine. Other amenities include coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .Sights within a 30-minute drive of this Wells hotel include Chimney Rock Golf Course and Humboldt-Toiyabe National Forest.

What's nearby

  • California Trail Interpretive Center - 2 min drive
  • Chimney Rock Golf Course - 3 min drive
  • Wells City Park - 3 min drive

Getting around

  • Elko, NV (EKO-Elko Regional) - 53 min drive

Restaurants

  • ‪Flying J Travel Center - ‬10 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Betaso's Restaurant & Bar - ‬2 min drive
  • ‪Bella's Espresso House - ‬5 min walk
  • ‪Iron Skillet - ‬6 min walk

About this property

SureStay Hotel by Best Western Wells

Hotel in Wells with free breakfast and 24-hour front desk
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly SureStay Hotel by Best Western Wells also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

This Wells hotel is smoke free.

  • 56 guestrooms or units
  • Conference rooms
  • Continental breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site
SureStay Hotel by Best Western Wells offers 56 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Rest Inn Suites Motel Wells
Rest Suites Wells
Rest Suites

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Wells?

Yep, SureStay Hotel by Best Western Wells has a free self car park.

How much does it cost to stay at SureStay Hotel by Best Western Wells?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Wells on 15 Nov 2024 start from AU$138.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Wells serve breakfast?

Yeah, free continental brekkie is on offer daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at SureStay Hotel by Best Western Wells?

No, SureStay Hotel by Best Western Wells does not offer an airport shuttle service.

What time are check-in & check-out at SureStay Hotel by Best Western Wells?

Check-in begins at noon. Check-out time is 11 AM.

SureStay Hotel by Best Western Wells Reviews

Reviews

6.8
Rating 10 - Excellent. 109 out of 512 reviews" "
Rating 8 - Good. 162 out of 512 reviews" "
Rating 6 - Okay. 103 out of 512 reviews" "
Rating 4 - Poor. 73 out of 512 reviews" "
Rating 2 - Terrible. 65 out of 512 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Aaron

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First thing the guys at the desk were not paying attention to me after i was standing in front of them for a couple minutes. They were talking forein language. Get to room and refrigerator was unplugged as well as the tv. The tub took hours to drain. Told them about it. Nothing got done. Came back that night and my door was not shut. No new towels just a floor mat for floor. Beds not made . So some one was in there and door left open. Second guy i told about tub ignored me and left the property. Will never stay there again . Shoul get a refund.
Stayed 3 nights in Aug 2024

10/10 Excellent

BRYAN

Liked: Cleanliness, staff & service, property conditions & facilities
Property is very clean and overall well-maintained. Beds are comfortable and room was spacious
Stayed 1 night in Aug 2024

8/10 Good

William

Stayed 4 nights in Aug 2024

2/10 Terrible

Raja

Travelled with group
Disliked: Room comfort
Badly maintained facility. Paint peeling. Plumbing loose. Inadequate curtains.
Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Beds were very comfortable. We were just there one night passing through town. Hotel was very clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice. The staff was friendly and efficient. The building was clean and quiet.
Stayed 1 night in Jul 2024

6/10 Okay

Chelsea

The property was a good place to sleep. There is no real breakfast offered. It was an Apple or Raisin Bran. So don’t count on that. Overall decent stay.
Stayed 1 night in Jul 2024

6/10 Okay

Chelsea

Travelled with family
Liked: Staff & service, amenities
The staff was friendly
Stayed 1 night in Jul 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived I asked for a rollaway, which was provided, but it didn't fit in our room. So I asked to switch rooms and was moved to the room across the way. Staff moved a table and set up our rollaway, which fit perfectly. The room was clean, the air conditioner worked, and there was a continental breakfast in the morning. In our new room the tissues were empty, but otherwise we had everything we needed. I was able to get about 20 channels on the TV, but not the standard NBC, CBS or ABC. I tried resetting the channels, but analogue was unavailable. Normally I wouldn't have minded, but I had wanted to see the opening Olympic ceremonies. I was able to find them on my phone and watch a bit. Overall, our room was clean and the staff were very nice and helpful.
Stayed 1 night in Jul 2024

6/10 Okay

Andres

Travelled with family
Liked: Staff & service
Disliked: Amenities
Good for a budget roadside hotel. Not the cleanest or newest but a decent value.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Vernon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property we are staying at is nice. They have a pretty nice breakfast, though eggs and bacon/sausage would be good, but they don't have. The pancake maker is great. Our main issue here was check-in. I had booked the property with Travelocity on 7/24/24 and pre-paid. We arrived at the property on the evening of 7/25/24 to find out that they did not have a reservation for us. I have booked trips and stays with Travelocity for many years, and have never had this kind of problem. I had to get onto the Travelocity website, and eventually connect with an chat agent to try to resolve this. The agent attempted to rebook, even calling the motel directly, but to no avail. Travelocity did refund me, and I booked directly with the front desk person. Not sure where the problem was. Was it a Travelocity problem, or a problem with SureStay Hotels?
Stayed 1 night in Jul 2024

10/10 Excellent

Bradley

Stayed 1 night in Jun 2024

8/10 Good

Henry

Stayed 1 night in Jul 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Descent place to stay
They are doing work on the property. Definitely giving the outside a face lift. Looks like they upgraded the furniture as well. Still have some inside work to do. Was clean and quiet so that was good. Comparable to surrounding properties.
Stayed 1 night in Jul 2024

4/10 Poor

David, Auburn

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property could use a cleanup. Adjacent to open dirt truck lot. Room window didn't look like it hadn't been washed in a year. Breakfast is primarily sugar and no type of protein. Peanut butter would be good.
Stayed 1 night in Jul 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Will use hotels.com again
The employees were helpful. The room was clean. It was easy to make the reservation online and there weren’t any hidden fees.
Stayed 1 night in Jul 2024

6/10 Okay

mark

Travelled with partner
Forget breakfast, unless you’re a kid that wants sugar! Coffee was bad too. Toast was ok! Hotel was clean and room was fine. A bit dated, but a/c worked, and since it was 100 degrees outside, that mattered. Convenient location. Front desk is manned 24/7 so I felt like my car/ possessions were safe.
Stayed 1 night in Jul 2024

10/10 Excellent

Abdoul K.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet.
Stayed 1 night in Jul 2024

6/10 Okay

Georgene

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

mark

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Beds uncomfortable a/c loud poor TV only about 6 channels to watch
Stayed 1 night in Jul 2024

6/10 Okay

Cliff

Stayed 1 night in Jul 2024

4/10 Poor

Sharon

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Office clerk was amazing
The office clerk was amazing, friendly and very accommodating. We had a long drive arrived at 2:30am and the lady made our check in super easy. Our room had a office chair/desk, blow dryer, iron, fridge, microwave, bath necessities, coffee maker/coffee plus the front desk has free coffee and teas. Breakfast is from 6-8 am I missed that but the breakfast lounge looked nice and stocked. Pet friendly, $10-15 pet fee the front had fake grass and poop bags for dogs, beds were comfortable the only complaint I had was there sofa and office chair were stained. The office chair had a round stain on it looked pretty gross I had to put a plastic bag over it to sit on it. Overall very pleased with the stay. Across the street is a casino with a iron skillet restaurant and dunkin donuts located inside. The breakfast was good at iron skillet.
Stayed 1 night in Jul 2024