Eratap Holiday Packages

We had a two bedroom apartment. It was very clean but everything is getting old. The staff were amazing! We went to the restaurant once and the food was good but we were the only people in the restaurant so we decided to venture out every day to eat.

Very good chef, beautiful bay, nice snorkelling and paddle boarding, the included breakfast was terrible, very limited and no proper coffee unless you want to pay astronomical prices. Was very expensive for example a packet of chips cost AUD 7.25. Meals AUD167 for 2

I stayed here 5 years ago, just before the current owners purchased the property. The outdoor spaces and reception have had a lot of upgrades and look fantastic, especially the pool. The room we stayed in doesn't look like it's had any upgrades besides a new lounge suite and new washing machine (with chinese only language on the controls), but these over the water rooms were still in great shape. However the other rooms have railings on the verandah missing/damaged and look like they need some TLC. The staff were all fantastic and very eager to assist in anyway possible. The main let down was the choice of items on the menu, half of which were out of stock and we were told they would not be replenished during our stay as they only are able to shop one day per week, so once they run out, it's out for the week. Not great in a beautiful country known for it's fresh meat, fruit and vegetables. However, I would stay here again as it's very good value for money and the staff make your stay as pleasureable as possible

We stayed here for 4 nights and loved it. The staff are wonderful and very accommodating. The food was very high quality - I particularly loved the eye fillet. Just such a wonderful experience!

The staff was very friendly and helpful but the property not as described. Run down especially the bathroom. Towels looked dirty and kitchen very limited. There was no shuttle to town, had to get transport ourselves, TV only had 2 channels and internet hardly working. No access in the rooms and password constantly changed