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Senator Inn & Spa

3.0 star property
Hotel in Augusta with full-service spa and health club
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Senator Inn & Spa

Indoor pool, seasonal outdoor pool, pool loungers
Terrace/patio
Congressional Room with 2 Queen Beds
Breakfast served
Breakfast served

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Breakfast available
  • Spa
  • Hot tub
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
284 Western Ave, Augusta, ME, 04330
  • Turnpike Mall
    9 min walk
  • Governor Hill Mansion
    4 min drive
  • Capitol Park
    4 min drive
  • Augusta, ME (AUG-Augusta State)
    17 min walk

Room options

Spa Suite with 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Fan
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 King Bed

Economy Room, 1 King Bed

Economy Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Presidential Room with 2 Queen Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Room with 1 King Bed

Presidential Room with 1 King Bed

Presidential Room with 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 Queen Bed

Economy Room, 1 Queen Bed

Economy Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Presidential Room with 2 Queen Beds Pet-Friendly

Presidential Room with 2 Queen Beds Pet-Friendly

Presidential Room with 2 Queen Beds Pet-Friendly

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 1 Single Sofa Bed and 1 Queen Bed

View all photos for Presidential Room with 1 King Bed

Presidential Room with 1 King Bed

Presidential Room with 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Room with 1 King Bed Pet-Friendly

Presidential Room with 1 King Bed Pet-Friendly

Presidential Room with 1 King Bed Pet-Friendly

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Fan
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Spa Suite with 1 King Bed

Spa Suite with 1 King Bed

Spa Suite with 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Fan
  • Sleeps 2
  • 1 King Bed

View all photos for Spa Suite with 1 King Bed

Spa Suite with 1 King Bed

Spa Suite with 1 King Bed

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Congressional Room with 2 Queen Beds

Congressional Room with 2 Queen Beds

Congressional Room with 2 Queen Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Spa Suite with 2 Queen Beds

Spa Suite with 2 Queen Beds

Spa Suite with 2 Queen Beds

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Room with 1 King Bed Pet-Friendly

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room with 2 Queen Beds

Presidential Room with 2 Queen Beds

Presidential Room with 2 Queen Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Congressional Room with 1 King Bed

Congressional Room with 1 King Bed

Congressional Room with 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Maine Evergreen Hotel, Ascend Hotel Collection
Pool
Breakfast included
Parking included
Free WiFi
4.6 out of 5, Wonderful, (1015)
The price is AU$237
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Maine Evergreen Hotel, Ascend Hotel Collection

About the area

Augusta

At Senator Inn & Spa you'll be within a 10-minute walk of Turnpike Mall and 2.2 km (1.3 mi) from Kennebec Ice Arena. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. The restaurant, Cloud 9 restaurant, is open for breakfast. Enjoy the gym, Turkish bath/hammam, Hot tub and sauna. 3 meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and coffee/tea in a common area. Full breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3-property class Augusta hotel include Capitol Park and Blaine House.

What's nearby

  • Capitol Park - 4 min drive
  • Maine State House - 5 min drive
  • Old Fort Western - 5 min drive
  • Augusta Civic Center - 6 min drive
  • University of Maine at Augusta - 8 min drive

Getting around

  • Augusta, ME (AUG-Augusta State) - 2 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Burger King - ‬12 min walk
  • ‪Applebee's Grill + Bar - ‬14 min walk
  • ‪Arby's - ‬6 min walk
  • ‪Texas Roadhouse - ‬11 min walk

About this property

Senator Inn & Spa

Hotel in Augusta with full-service spa and health club
Senator Inn & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. Business amenities include a 24-hour business centre and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a hot tub, and a sauna are also featured at the business-friendly Senator Inn & Spa. Free self parking is available.

This 3-star Augusta hotel is smoke free.

  • 124 guestrooms or units
  • 2 levels
  • 3 buildings
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Dining venue
Senator Inn & Spa offers 124 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 5 to 25 for adults and USD 6 to 10 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cloud 9 restaurant

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (76 centimetre high)
  • Handrails in hallways (76 centimetre high)
  • Handrails in stairways (76 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.00 to 25.00 for adults and USD 6.00 to 10.00 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Senator Augusta
Senator Inn
Senator Inn Augusta
Senator Inn & Spa Hotel
Senator Hotel Augusta
Senator Inn & Spa Augusta, Maine
Senator Inn And Spa
Senator Inn & Spa Augusta
Senator Inn & Spa Hotel Augusta

Frequently asked questions

What is the cancellation policy at Senator Inn & Spa?

Senator Inn & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Senator Inn & Spa?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Senator Inn & Spa on 12 Nov 2024 start from AU$210.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Senator Inn & Spa?

Yep, Senator Inn & Spa has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Senator Inn & Spa?

The closest beach to Senator Inn & Spa is Town Beach (14.4 km).

Is there a spa on site at Senator Inn & Spa?

Yep, there is an onsite spa at Senator Inn & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Senator Inn & Spa have a pool?

Yep, and guests love it! Senator Inn & Spa has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 9:00 PM (Seasonal outdoor pool open from May to October).

What luxury perks are available at Senator Inn & Spa?

Senator Inn & Spa features a full-service spa, a health club and an indoor pool.

Is Senator Inn & Spa family-friendly?

You bet! With amenities such as children's meals and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Senator Inn & Spa is a hit with families.

Does Senator Inn & Spa serve breakfast?

Sure does, full breakfast is offered on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.

Is there a free airport shuttle available at Senator Inn & Spa?

No, Senator Inn & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Senator Inn & Spa?

Yep, you can grab a meal at Senator Inn & Spa's onsite restaurant.

What time are check-in & check-out at Senator Inn & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Senator Inn & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 383 out of 1008 reviews" "
Rating 8 - Good. 288 out of 1008 reviews" "
Rating 6 - Okay. 166 out of 1008 reviews" "
Rating 4 - Poor. 100 out of 1008 reviews" "
Rating 2 - Terrible. 71 out of 1008 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Loring

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Steve

Travelled with family
Liked: Staff & service, amenities
The room is a little outdated, but the pool and hot tub area are a nice bonus!
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Stayed 1 night in Jul 2024

2/10 Terrible

Arthur

Disliked: Cleanliness
The room looks like something from the budget host
Stayed 1 night in Aug 2024

4/10 Poor

Joi

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Crowder Pools
Our one night here was overrun by little leaguers and their familys. They overtook both pools and the gazebo all night. Very loud at the inside pool. We paid $300 for two Queen beds with no breakfast and only moments in the pools before they were overflowing. Running up and down the halls and shouting until 11pm.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Stay
Fast/Ease of checking in. Extremely clean throughout lobby, hallways, and rooms. We found efficient/friendly/very personable staff. Loved the extras. 2 pools. Hot tub....spa services and gym available also.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ok
Stayed 1 night in Jul 2024

8/10 Good

Tim

Liked: Cleanliness, amenities
T
Stayed 2 nights in Jul 2024

8/10 Good

susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Ironman accommodation
Great location for the Ironman!
Stayed 2 nights in Jul 2024

10/10 Excellent

Christian

Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great room disappointing health club
Stayed here for Maine 70.3 triathlon. Great location, clean spacious room.Pool & fitness center were disappointing. Only one 30ml bottle of shampoo was provided for 2 guests for a 2 night stay. Requested another which was not provided. Pool was crowded & fitness center small with old machines.
Stayed 2 nights in Jul 2024

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Was in town for Ironman and traveling with an infant. Room was very spacious with plenty of room for his playpen. Enjoyed both the indoor and outdoor pools and hot tub. Great breakfast at a reasonable price as well
Stayed 2 nights in Jul 2024

10/10 Excellent

Marie-Claude

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the money. Friendly staff.
Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Okay, we enjoy staying at the hotel. We are repeat customers and will continue to stay at this lodging. The hotel is a little outdated but overall we enjoy staying there. The staff does a very good job and provides as good of accommodations as they can
Stayed 1 night in Jul 2024

4/10 Poor

Susan

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The beds were old and not comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie, Miami Shores

Stayed 1 night in Jul 2024

10/10 Excellent

Roger, Madison

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised by an independent hotel with clean, comfortable rooms. No issues. Nice exercise facilities.
Stayed 2 nights in Jul 2024

10/10 Excellent

John, Nesconset

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - large, well equipped room, nice spa/pool
Stayed 2 nights in Jul 2024

4/10 Poor

Thomas

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Attention to floor needed
Beds were very comfortable, vinyl floor was not very clean. Loose toilet seat. Breakfast in the restaurant was great !
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entrance not appealing
Stayed 2 nights in Jul 2024

2/10 Terrible

Tamira

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Summer Overnight
Another great stay at the Senator Inn. Used the outdoor pool on a perfect late afternoon swim with the Grand-kids. Breakfast the next morning was excellent, as their - made from scratch - corned beef & eggs are the best.
Stayed 1 night in Jul 2024

10/10 Excellent

Ken

Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

This is second third time staying at property. On one visit I found a beer can stuck behind coffee maker and there were no paper cups or mugs to make the coffee that was provided in room. This time there is a giant spider in my room. I was assured that I wouldn’t have to change my room the next day only to be told the next morning that I would have to. I said I would not be changing rooms and would leave with a full refund. They finally said that I could stay in my room and not change. I was in Augusta to scatter some of my late husband’s ashes. This was already an emotional weekend and the staff made it ten times more emotional by not communicating with one another or communicating with me that there would have to be a room change. I don’t feel comfortable here because I feel like they think of me as a problem guest. The whole ordeal with the staff has left a bad taste in my mouth and I will question my choice of staying here again.
Stayed 1 night in Jul 2024