8/10 Good
Ashlee
4 Aug 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Hotel staff seemed very busy, but were kind and professional. Breakfast wasn't awful, but it wasn't great. To be fair we opted for the ready-made breakfast, rather than standing in line to have our breakfast made.
The bed and pillows were AMAZING! I had a procedure done on my back that day and it was so nice to sleep on a bed that lessened the pain.
Speaking of pain... the elevators were somewhat of a pain, as you have to scan your card and can only get off on your floor, which would be very cumbersome if someone in your party was on a different floor, or potentially dangerous in the event of an emergency. I get that they don't want non-guests to be able to access the rooms, but guests should be able to get off of the elevator wherever.
Room service pricing was decent and the food and presentation were wonderful. The living area was nice and we liked the added touch of welcoming guests by name via the TV screens.
The hotel was clean and comfortable overall.
Ashlee
Stayed 1 night in Aug 2024