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Gatlinburg Town Square by Exploria Resorts

2.5 star property
Eco-certified hotel with fitness centre and seasonal outdoor pool
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Gatlinburg Town Square by Exploria Resorts

Exterior
Exterior
Indoor pool, seasonal outdoor pool
Interior entrance
GTV Studio

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot tub
  • Laundry
  • Pool
  • Parking included
The price is AU$170
includes taxes & fees
4 Feb - 5 Feb

Explore the area

Map
515 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪5 min walk‬
  • Gatlinburg Space Needle
    ‪7 min walk‬
  • Traffic Light #8
    ‪7 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

GTS Accessible Studio

Highlights

Fireplace
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for GTS Accessible 1 bedroom Condo

Free WiFi, bed sheets

GTS Accessible 1 bedroom Condo

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
Hairdryer
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for GTVH Standard King Room

GTVH Standard King Room

GTVH Standard King Room

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for GTS Accessible 2 bedroom Condo

Free WiFi, bed sheets

GTS Accessible 2 bedroom Condo

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 85 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for GTV Hotel Accessible Queen

Free WiFi, bed sheets

GTV Hotel Accessible Queen

Highlights

Air conditioning
Connecting rooms available
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for GTV Accessible 1 bedroom Condo

Free WiFi, bed sheets

GTV Accessible 1 bedroom Condo

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 68 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for GTVH Standard Queen Room

GTVH Standard Queen Room

GTVH Standard Queen Room

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for GTS 2 Bedroom Premium

Free WiFi, bed sheets

GTS 2 Bedroom Premium

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 85 sq m
  • Sleeps 7
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for GTS 2 Bedroom Deluxe

Free WiFi, bed sheets

GTS 2 Bedroom Deluxe

Highlights

Fireplace
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 80 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for GTS 1 bedroom Condo

Free WiFi, bed sheets

GTS 1 bedroom Condo

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for GTS Studio

GTS Studio

GTS Studio

Highlights

Fireplace
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for GTS 3 Bedroom Condo

GTS 3 Bedroom Condo

GTS 3 Bedroom Condo

Highlights

Air conditioning
Connecting rooms available
3 bedrooms
Shower/bath combination
Jetted bath
Hairdryer
Private bathroom
3 bathrooms
  • Sleeps 9
  • 1 King Bed, 2 Single Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for GTV 1 Bedroom Condo

Free WiFi, bed sheets

GTV 1 Bedroom Condo

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for GTV Studio

GTV Studio

GTV Studio

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Similar properties

Indoor pool

Sidney James Mountain Lodge

Pool
Hot tub
Pet-friendly
Kids pool
4.1 out of 5, Very good, (1003)
The price is AU$113
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Sidney James Mountain Lodge

About the area

Gatlinburg

At Gatlinburg Town Square by Exploria Resorts you'll be within just a 10-minute stroll of popular attractions like Gatlinburg Convention Center and SkyPark. Highlights at this eco-friendly hotel include an indoor swimming pool, free self-parking and Access to hot tub. .Enjoy the gym, seasonal outdoor swimming pool and kids' swimming pool as well as access to basketball. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. .Attractions within a 20-minute walk of this Gatlinburg hotel include Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies.

What's nearby

  • Gatlinburg Convention Center - 5 min walk
  • Gatlinburg Space Needle - 7 min walk
  • SkyPark - 8 min walk
  • Ripley's Aquarium of the Smokies - 16 min walk
  • Anakeesta - 16 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬10 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬8 min walk
  • ‪Smith & Son Corner Kitchen - ‬7 min walk

About this property

Gatlinburg Town Square by Exploria Resorts

Eco-certified hotel with fitness centre and seasonal outdoor pool
Gatlinburg Town Square by Exploria Resorts offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and Access to hot tub. WiFi is free in public spaces. A fitness centre, barbecue grills, and a vending machine are also featured at the eco-certified Gatlinburg Town Square by Exploria Resorts. Self parking is free.

This Gatlinburg hotel is smoke free.

  • 221 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • BBQ grill(s)
  • Lift
  • No smoking on site
Gatlinburg Town Square by Exploria Resorts offers 221 air-conditioned accommodations with a hairdryer and free toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Things to do

  • Basketball
  • Children's pool
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 5 July 2024 to 31 January 2026 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Gatlinburg Town Square by Exploria Resorts?

Gatlinburg Town Square by Exploria Resorts offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gatlinburg Town Square by Exploria Resorts?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Gatlinburg Town Square by Exploria Resorts on 4 Feb 2025 start from AU$169.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Gatlinburg Town Square by Exploria Resorts?

Yep, Gatlinburg Town Square by Exploria Resorts has a free self car park.

Does Gatlinburg Town Square by Exploria Resorts have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool.

Is there a free airport shuttle available at Gatlinburg Town Square by Exploria Resorts?

No, Gatlinburg Town Square by Exploria Resorts does not offer an airport shuttle service.

What time are check-in & check-out at Gatlinburg Town Square by Exploria Resorts?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at Gatlinburg Town Square by Exploria Resorts?

No, only service animals are allowed.

Gatlinburg Town Square by Exploria Resorts Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 486 out of 1000 reviews" "
Rating 8 - Good. 259 out of 1000 reviews" "
Rating 6 - Okay. 116 out of 1000 reviews" "
Rating 4 - Poor. 67 out of 1000 reviews" "
Rating 2 - Terrible. 72 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay I’ve ever had in Gatlinburg!!!
Great room great location great staff and maintenance team !!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Celia, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities
Simply amazing
Stayed 2 nights in Oct 2024

10/10 Excellent

Kristie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Roxana

Liked: Cleanliness, amenities
Good
Stayed 2 nights in Oct 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, room comfort
Huge for the price but no jet tub
Great for the price. Thought I was getting a room and got an entire apartment. The jet tub didn’t work. The elevators are extremely slow; to the point. We thought they were broken at first. Also be aware that this property will try to rope you into a timeshare.
Stayed 2 nights in Oct 2024

10/10 Excellent

Krista

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 18 nights in Oct 2024

8/10 Good

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful in swapping our room upon check-in. The room was clean and comfortable. The location is a 10 minute walk up from the main Parkway so is convenient for all area dining and shopping options.
Stayed 3 nights in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, room comfort
Stay haven.
It was an excellent stay. Room was awesome. Only issue was the fireplace doors were not attached to the fireplace
Stayed 5 nights in Oct 2024

10/10 Excellent

Zachery

Stayed 4 nights in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my time there with my family. I will be back if the price isn’t outrageous.
Stayed 2 nights in Oct 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great experience with plenty of room for us and the 3 kids.
Stayed 2 nights in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
The property was under some construction but everything was still very nice. The rooms are spacious and comfortable. Would stay there again
Stayed 3 nights in Oct 2024

6/10 Okay

Brent

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

8/10 Good

lenora

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Oct 2024

2/10 Terrible

Deanna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Matthew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service goes a long way, and sadly, they didn't have any. At check in, we had to wait 30 minutes past the time because they said the room wasn't ready...even though when they went to check it, it already was ready. And after check in, they try to sell you a time share at the hotel... We stayed for a week and asked after night 3 to get our room refreshed, and the lady in the morning said okay, no problem. We returned to the room 12 hours later, and it wasn't done. When we called the front desk, they said that they don't refresh the room during guest's stays. So we had to make up everything ourselves and go get more trash bags, shampoo, toilet paper, etc etc. I wouldn't ever stay here again without changes being made. And none of that even mentions that the rooms are very dated, not very clean, and the door latch on both the main door and the sliding door to the balcony were broken. The balcony door was held shut with a piece of wood.
Stayed 5 nights in Oct 2024

10/10 Excellent

Kristie

Business traveller, Travelled with family, Travelled with group
Stayed 2 nights in Oct 2024

4/10 Poor

Roslyn

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We never received room service when requested. We were there 3 nights!
Stayed 3 nights in Oct 2024

2/10 Terrible

Hector

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went one night and a full day with a broken ac. When I called multiple times the employees were rude and condescending. I was told the ac would be repaired at noon. I called after 4 pm and was told the ac repair person wasn’t called. When I inquired why they said they wouldn’t known as they started their shift at 2 pm…
Stayed 7 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located within walking distance of town centre. Room was clean, comfortable and well equipped with parking close by. The bathroom was functional, but compact and there were no coffee cups or accessories which was disappointing. Otherwise however, it was very satisfactory and good value for money.
Stayed 2 nights in Oct 2024

8/10 Good

Aaron Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented a one bedroom condo and were pleased with the space. Parking was easy. It is very convenient to all the activities in Gatlinburg. If you wanted to walk to the strip, you can. It was a little dated but they are going through renovations. Overall, a very good experience.
Stayed 5 nights in Oct 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice personal
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
The Bear was the best part of the stay!
Condo was fairly clean, but older. Hot water in the second bathroom was non-existent. Call front desk and they suggested giving it 20-25 mins before getting in the shower !😳 Master bathroom had hot water as long as you waited 5 mins before getting in. We stayed on 4th floor and the only elevator is on the whole other end of the complex so you had a LONG walk or climb 4 flights of stairs with all your luggage! We drove an extended cab pickup and we’re told we wouldn’t fit in the covered parking so we had were stuck in a small parking lot that barely had enough room to back around in. Not my favorite stay but it worked. We did get to see a bear in our parking lot the first night we arrived so that was a win!
Stayed 2 nights in Sep 2024