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Gatlinburg Town Square by Exploria Resorts

2.5 star property
Eco-certified hotel with fitness centre and seasonal outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gatlinburg Town Square by Exploria Resorts

Exterior
Interior entrance
GTV Studio
Indoor pool, seasonal outdoor pool
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot tub
  • Laundry
  • Pool
  • Parking included
The price is AU$177
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
515 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    5 min walk
  • Gatlinburg Space Needle
    7 min walk
  • Traffic Light #8
    7 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    70 min drive

Room options

GTS Accessible Studio

Highlights

Fireplace
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for GTS Accessible 1 bedroom Condo

Free WiFi, bed sheets

GTS Accessible 1 bedroom Condo

Highlights

Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
Private bathroom
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for GTVH Standard King Room

GTVH Standard King Room

GTVH Standard King Room

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for GTS Accessible 2 bedroom Condo

Free WiFi, bed sheets

GTS Accessible 2 bedroom Condo

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 85 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for GTV Hotel Accessible Queen

Free WiFi, bed sheets

GTV Hotel Accessible Queen

Highlights

Air conditioning
Connecting rooms available
Hairdryer
Microwave
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for GTV Accessible 1 bedroom Condo

Free WiFi, bed sheets

GTV Accessible 1 bedroom Condo

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 68 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for GTVH Standard Queen Room

GTVH Standard Queen Room

GTVH Standard Queen Room

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for GTS 2 Bedroom Premium

Free WiFi, bed sheets

GTS 2 Bedroom Premium

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 85 sq m
  • Sleeps 7
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for GTS 2 Bedroom Deluxe

Free WiFi, bed sheets

GTS 2 Bedroom Deluxe

Highlights

Fireplace
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
2 bedrooms
  • 80 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for GTS 1 bedroom Condo

Free WiFi, bed sheets

GTS 1 bedroom Condo

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for GTS Studio

GTS Studio

GTS Studio

Highlights

Fireplace
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for GTS 3 Bedroom Condo

GTS 3 Bedroom Condo

GTS 3 Bedroom Condo

Highlights

Air conditioning
Connecting rooms available
3 bedrooms
2 bathrooms
Hairdryer
Microwave
Living room
Daily housekeeping
  • Sleeps 9
  • 1 King Bed, 2 Single Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for GTV 1 Bedroom Condo

Free WiFi, bed sheets

GTV 1 Bedroom Condo

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for GTV Studio

GTV Studio

GTV Studio

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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The price is AU$125
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About the area

Gatlinburg

At Gatlinburg Town Square by Exploria Resorts you'll be within just a 10-minute stroll of popular attractions like Gatlinburg Convention Center and Gatlinburg Space Needle. Highlights at this eco-friendly hotel include an indoor swimming pool, free self-parking and Access to hot tub. .Enjoy the gym, seasonal outdoor swimming pool and kids' swimming pool as well as access to basketball. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. .Attractions within a 15-minute walk of this Gatlinburg hotel include Great Smoky Mountains National Park and SkyPark.

What's nearby

  • Gatlinburg Convention Center - 5 min walk
  • Gatlinburg Space Needle - 7 min walk
  • SkyPark - 8 min walk
  • Ripley's Aquarium of the Smokies - 16 min walk
  • Anakeesta - 16 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬10 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬8 min walk
  • ‪Smith & Son Corner Kitchen - ‬7 min walk
  • ‪Mellow Mushroom - ‬8 min walk

About this property

Gatlinburg Town Square by Exploria Resorts

Eco-certified hotel with fitness centre and seasonal outdoor pool
Gatlinburg Town Square by Exploria Resorts offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and Access to hot tub. WiFi is free in public spaces. A fitness centre, barbecue grills, and a vending machine are also featured at the eco-certified Gatlinburg Town Square by Exploria Resorts. Self parking is free.

This Gatlinburg hotel is smoke free.

  • 221 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • BBQ grill(s)
  • Lift
  • No smoking on site
Gatlinburg Town Square by Exploria Resorts offers 221 air-conditioned accommodations with a hairdryer and free toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Things to do

  • Basketball
  • Children's pool
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 5 July 2024 to 31 January 2026 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Frequently asked questions

What is the cancellation policy at Gatlinburg Town Square by Exploria Resorts?

Gatlinburg Town Square by Exploria Resorts offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gatlinburg Town Square by Exploria Resorts?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Gatlinburg Town Square by Exploria Resorts on 5 Jan 2025 start from AU$176.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Gatlinburg Town Square by Exploria Resorts?

Yep, Gatlinburg Town Square by Exploria Resorts has a free self car park.

Does Gatlinburg Town Square by Exploria Resorts have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool.

Is there a free airport shuttle available at Gatlinburg Town Square by Exploria Resorts?

No, Gatlinburg Town Square by Exploria Resorts does not offer an airport shuttle service.

What time are check-in & check-out at Gatlinburg Town Square by Exploria Resorts?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at Gatlinburg Town Square by Exploria Resorts?

No, only service animals are allowed.

Gatlinburg Town Square by Exploria Resorts Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 489 out of 1004 reviews" "
Rating 8 - Good. 262 out of 1004 reviews" "
Rating 6 - Okay. 111 out of 1004 reviews" "
Rating 4 - Poor. 68 out of 1004 reviews" "
Rating 2 - Terrible. 74 out of 1004 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Stefannie, Port Sanilac

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities
Property is being remodeled.
Stayed 2 nights in Sep 2024

4/10 Poor

Randy

Travelled with family
It was very convenient to down town and very spacious. The bad- the bathroom had hair in the shower and sink and around the toilet, very discusting!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Lucy

Stayed 1 night in Aug 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanna give a 5 star review to one of the employees at the front desk. He was very quick and efficient. He got our room wrong and immediately changed our room to the correct one.
Stayed 2 nights in Sep 2024

10/10 Excellent

Levi

Stayed 3 nights in Sep 2024

10/10 Excellent

darrish l

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Vara, Winder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Far enough from downtown for some quietness but close enough to walk to downtown.
Stayed 3 nights in Aug 2024

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Great location to walk downtown. The room Was great. Very clean lots of room. Had water leaking from ac unit and leaked out into the carpet and a person came to look. Never came back to clean up the water Parking is bad, elevators to hot inside them. Had to ask many questions at check in time. Both pool temperature to cold. Cable service wasn’t the best.
Stayed 4 nights in Aug 2024

2/10 Terrible

MURTAZA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DISGUSTING AND DIRTY PROPERTY
Terrible, filthy, poorly maintained property. They need to demolish the whole thing and rebuild it. Rooms were dusty, carpets and blankets were dirty. showers were broken. we had to go down to the laundry room to exchange towels. no turndown service. will never stay there again. go to Embassy Suites down the road.
Stayed 2 nights in Aug 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
The overall stay was good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay
My wife and I enjoyed our stay here. The location is great, it was close to the main square and far enough away to be quiet. My wife and I would definitely stay here again.
Stayed 4 nights in Aug 2024

6/10 Okay

Carrie

Liked: Staff & service, room comfort
Needs updates
We stayed at this property for labor weekend it was ok but needs some renovations done. You can tell its a older building and its showing its age. If you are a taller person over 6 ft tall dont recommend the showers are very short. While looking fora outlet to plug in phone chargers we did find a syringe needle under the bed called the front desk they sent someone up ASAP. So that tells me they need to clean the rooms alot better. Comfort wise it was ok. Also of your not a sable footed walker beware the walk way are a like wonky as some of the pavers are loose.
Stayed 3 nights in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
I absolutely loved the room. When I go back I want the exact same room. Very nice facility and the staff was personable.
Stayed 2 nights in Aug 2024

8/10 Good

Shakina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed the stay very much
Stayed 2 nights in Aug 2024

8/10 Good

Shiv

Liked: Cleanliness
It was clean & near to Gatlinburg city.
Stayed 3 nights in Aug 2024

10/10 Excellent

Leesa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here twice now. Always enjoy the room with full kitchen and living room. The shower rocks. The beds comfy. Enjoyed the brand new outdoor hot tub and the fire pit. Just wished they stayed open later. We'll stay there again next time we visit Gatlinburg.
Stayed 5 nights in Aug 2024

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very friendly and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

tymeshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As first timers staying here was great. No only were we able to access the trolley , we were able to walk to the downtown district for alcohol fun. The only thing that would have make our stay top notch was if there was a breakfast option available. Being within walking distance we didn't have to competely depend on the trolley to move around. We hope to stay here again for our next stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Trenton

We were very happy with the room and we loved seeing a bear from a safe distance of coarse we will definitely stay there again. Parking spots are really hard to get into
Stayed 2 nights in Aug 2024

10/10 Excellent

Micaela

Liked: Cleanliness, staff & service, property conditions & facilities
Everythingvwas fine
Stayed 2 nights in Aug 2024

10/10 Excellent

Kasey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay and will stay there again would highly recommend
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I paid for a room with a balcony view and got a room with a jet tub by the bed and no view. When I called the front desk and told them I paid for the view, I was told that the other half was where the view was but it was already in use and there were no other rooms. I called back and told her that the room was not acceptable, it smelled like stale cigarettes and not what I paid for and ask if she would refund the cost, she agreed without any problems. I gave service 4 stars because she really was helpful without attitude and for that I was really impressed. As far as everything else, I'm actually pretty disappointed because the positive reviews are why I booked it but I believe had we been in the other half it would have met my expectations.
Stayed 3 nights in Aug 2024

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice location, short walk to main strip. Room was pretty dated and hotel was having some work done to it. Friendly staff. Many bears running around at night.
Stayed 7 nights in Aug 2024