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Hotel Phoenix

3.0 star property
Hotel in Goroka with free breakfast and 24-hour front desk

Photo gallery for Hotel Phoenix

Terrace/patio
Lobby sitting area
Property entrance
Property grounds
Interior

Reviews

3.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Restaurant

Explore the area

Map
Airport Road 121, Goroka
  • Raun Raun Theatre
    ‪20 min walk‬
  • Mount Gahavisuka Provincial Park
    ‪4 min drive‬
  • Mt Kis Lookout
    ‪4 min drive‬
  • Goroka (GKA)
    ‪5 min walk‬

Room options

View all photos for Twin Share Room

Twin Share Room

Twin Share Room

Highlights

Flat-screen TV
Portable fan
Private bathroom
Iron/ironing board
Daily housekeeping
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room

Premier Room

Premier Room

Highlights

Flat-screen TV
Portable fan
Private bathroom
Iron/ironing board
Daily housekeeping
In-room safe
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Standard Double Room

Room amenity

Standard Double Room

Highlights

Flat-screen TV
Portable fan
Private bathroom
Iron/ironing board
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite With Kitchen

Room amenity

Suite With Kitchen

Highlights

Kitchen
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Portable fan
Private bathroom
Microwave
Cookware/dishes/utensils
  • Sleeps 3
  • 1 King Bed

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About the area

Goroka

At Hotel Phoenix you'll be within a 20-minute walk of Raun Raun Theatre and 2.2 km (1.4 mi) from Mount Gahavisuka Provincial Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and free cooked-to-order breakfast. .The restaurant, Steak House, serves local and international cuisine and is open for breakfast, lunch and dinner. Plus you'll find a business centre, a 24-hour front desk and a gift shop. Each morning free breakfast is served. There's also the convenience of free self parking. .With a stay at this 3-property class Goroka hotel, you'll be 2.3 km (1.5 mi) from Mt Kis Lookout and 2.9 km (1.8 mi) from J.K. McCarthy Museum.

What's nearby

  • Raun Raun Theatre - 20 min walk
  • Mount Gahavisuka Provincial Park - 4 min drive
  • Mt Kis Lookout - 4 min drive
  • J.K. McCarthy Museum - 4 min drive
  • Keu Caves - 79 min drive

Getting around

  • Goroka (GKA) - 1 min drive

Restaurants

  • ‪Mandarin Restaurant - ‬4 min walk
  • ‪Kim's Restaurant - ‬9 min walk

About this property

Hotel Phoenix

Hotel in Goroka with free breakfast and 24-hour front desk
There's a restaurant on site. Free breakfast is served daily. A business centre and meeting rooms are available. An outdoor pool, gift shops/newsstands, and a porter are also featured at Hotel Phoenix. Self parking is free.
  • 29 guestrooms or units
  • 2 levels
  • Conference rooms
  • Cooked-to-order breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Gift shop
  • Bellhop
  • Dining venue
Hotel Phoenix offers 29 accommodations with a safe and an iron/ironing board. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.

Property amenities

Parking and transport

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Steak House

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Iron/ironing board
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 10 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PGK 50.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PGK 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: PGK 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

Property is also known as

Hotel Phoenix Goroka
Phoenix Goroka
Hotel Phoenix Hotel
Hotel Phoenix Goroka
Hotel Phoenix Hotel Goroka

Frequently asked questions

What is the cancellation policy at Hotel Phoenix?

Hotel Phoenix offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Phoenix?

Yep, Hotel Phoenix has a free self car park.

Does Hotel Phoenix have a pool?

Hotel Phoenix has an outdoor pool.

Does Hotel Phoenix serve breakfast?

Sure does, free cooked-to-order brekkie is offered daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel Phoenix?

No, Hotel Phoenix does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Phoenix?

Yep, you can grab a meal at Hotel Phoenix's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Hotel Phoenix?

Check-in begins at 10 AM. Check-out time is noon.

Are pets allowed at Hotel Phoenix?

No, pets are not allowed.

Hotel Phoenix Reviews

Reviews

3.6
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

4.6/10

Cleanliness

4.6/10

Staff & service

3.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not respect reservation. I had to make last minute changes to find a new hotel during the most busy weekend in Goroka during the Goroka Show. The staff came up with horrible excuses saying that they had fired the person in charge of online reservations. From my plane, 7 other people were in the same situation. Staff utterly unhelpful.
Stayed 3 nights in Sep 2018

4/10 Poor

Rob, Sydney

Disliked: Property conditions & facilities, room comfort
Wast on money for 8 days no hot water no fan no t
Terrible you would only come here if last option .Most of the staff very good but they lost my passport for 24 hours so could not change money .The last days they lost my laundry so left without.They lost my booking it took 3 days to sort out . It's the worst experience I've had with Expedia don't know why they listed there better places even lodgers . Expedia was quick to help and fixed booking but with Goroka sing sing I had no chance to go to better place .
Stayed 7 nights in Sep 2018

6/10 Okay

Hans Frank

Liked: Cleanliness, staff & service
grei hotell litt utafor sentrum
Hotellet trodde vi hadde ikke bestille eller betalt på forhånd. Takk og pris at vi hadde utskrift av bestilling og betaling med oss, siden internet var veldig dårlig. Positiv alt transport til byen og tilbake var gratis.
Stayed 4 nights in Sep 2018

2/10 Terrible

fred, chatou

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surtout à éviter.
Quand nous sommes arrivés ils ont expliqués que expedia n'avait pas transmis la réservation . Nous étions plusieurs dans la même situation en plein festival de goroka nous avons finalement trouvé une chambre chez l'habitant mais avons eu très peur de dormir dehors. Ils sont clairement aussi responsable s que expedia. En attendant nous avons du risquer notre vie dans une ville très dangereuse la nuit alors que notre réservation avait été faite un an avant et confirmée 2 fois par expedia. Les 2 sont à éviter car expedia à laisse cet hôtel sur son site alors que les problèmes semblent exister depuis un an.
Stayed 3 nights in Sep 2018