To preface this, the staff was excellent and they did the best they could. This place was being renovated and that was not disclosed at the time of reserving. The rooms advertised were not the ones we received. The ceiling was falling down near the lobby, there was signs of the roof leakage and the ceiling was bowed in some spots. My family woke up sneezing every morning and I believe there was mold. We switched rooms right away because it was very dirty. The new room did not have a working AC and the grout in the shower was black and filthy. Most of the rooms weren’t on an exterior wall so there wasn’t a window, as was advertised in the picture. There was only these French doors, with no curtain, that let the light from the hallway in, so the room was too bright to sleep. The pool room had no ventilation and was dimly lit with almost no natural light. Because of this there was mold growing on the walls and ceiling. There was so much condensation in the pool room the towels were wet sitting on the shelf. The pool water was so cloudy you couldn’t see the bottom. My daughter’s hair was like straw after swimming for an hour. There was no elevator. For breakfast, we came down at 8 o’clock (served 6am-10am) and all the food was already gone, the waffle batter was super watery and they ran out of that by 9 as well.
