Hilton The Lodge at Gulf State Park, AL

3.5 star property
On beach with outdoor pool, near Gulf State Park
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton The Lodge at Gulf State Park, AL

Outdoor pool
Terrace/patio
Suite, Balcony (Gulf Front)
Lobby
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
The price is AU$166
includes taxes & fees
9 Feb - 10 Feb

Explore the area

Map
21196 East Beach Blvd, Gulf Shores, AL, 36542
  • Gulf State Park
    ‪1 min walk‬
  • Gulf Adventure Center at Gulf State Park
    ‪1 min walk‬
  • Orange Beach Beaches
    ‪4 min walk‬
  • Gulf Shores, AL (GUF-Jack Edwards)
    ‪8 min drive‬

Room options

Room, Multiple Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Premium bedding
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Premium bedding
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Gulf State Park View)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Premium bedding
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Premium bedding
  • Sleeps 2
  • 1 King Bed

Suite, Balcony (Gulf Front)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Single Murphy Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Premium bedding
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony (Hearing, Gulf Front)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Balcony (Gulf Front)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Room, Multiple Beds, Bathtub (Gulf Front)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds (Gulf Front)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Room, 1 King Bed, Balcony (Gulf Front)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Balcony (Gulf Front)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Single Bunk Beds

Room, 1 King Bed, Balcony (Gulf Front)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Balcony (Gulf Front)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Balcony (Gulf Front)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

Studio, Multiple Beds, Balcony (Gulf Front)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Room, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Premium bedding
  • Sleeps 4
  • 1 Single Bunk Bed

Room, 2 Queen Beds, Accessible, Balcony (Hearing, Gulf Front)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Balcony (Roll-In Shower, Gulf Front)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Balcony

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Room, Multiple Beds, Accessible, Balcony (Gulf Front)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Single Bunk Beds

Room, 1 King Bed, Accessible (Hearing, Gulf Front)

Highlights

Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Premium bedding
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Gulf Shores

Hilton The Lodge at Gulf State Park, AL places you steps from Gulf State Park and within a 15-minute stroll of Gulf Shores Beach. Highlights at this beachfront hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The family restaurant, Food Craft, serves American cuisine and is open for breakfast, lunch and dinner. Roasted Oak is the hotel's own lobby lounge, serving drinks along with light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of valet parking. .Within a 15-minute drive of this 3.5-property class Gulf Shores hotel, attractions include The Wharf and Perdido Key Beach.

What's nearby

  • Gulf State Park - 1 min walk
  • Gulf State Park Fishing Pier - 4 min walk
  • Gulf Shores Beach - 14 min walk
  • Hangout Music Fest - 3 min drive
  • Waterville USA - 6 min drive

Getting around

  • Pensacola, FL (PNS-Pensacola Intl.) - 62 min drive

Restaurants

  • ‪The Hangout - ‬3 min drive
  • ‪Sunliner Diner - ‬3 min drive
  • ‪Pink Pony Pub - ‬4 min drive
  • ‪De Soto's Seafood Kitchen - ‬3 min drive
  • ‪Burro Azul - ‬3 min drive

About this property

Hilton The Lodge at Gulf State Park, AL

On beach with outdoor pool, near Gulf State Park
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Hilton The Lodge at Gulf State Park, AL such as an outdoor pool and a fitness centre.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. For a fee, parking is available.

This 3.5-star Gulf Shores hotel is smoke free.

  • 350 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Hilton The Lodge at Gulf State Park, AL offers 350 air-conditioned accommodations with a safe and free toiletries. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. This Gulf Shores hotel provides complimentary wireless Internet access. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Covered valet parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Dragon Fly Pool Bar
  • Food Craft
  • Perch
  • Roasted Oak

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a state park
  • On a lake
  • On the beach
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per day (in/out privileges)
  • Valet parking fee: USD 20 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Lodge Gulf State Park AL Orange Beach
Hilton Gulf State Park AL Orange Beach
Hilton Gulf State Park AL
Hilton Gulf State Park AL Ora
Hilton The Lodge at Gulf State Park AL
Hilton The Lodge at Gulf State Park, AL Resort
Hilton The Lodge at Gulf State Park, AL Gulf Shores
Hilton The Lodge at Gulf State Park, AL Resort Gulf Shores

Frequently asked questions

What is the cancellation policy at Hilton The Lodge at Gulf State Park, AL?

Hilton The Lodge at Gulf State Park, AL offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton The Lodge at Gulf State Park, AL?

As of 23 Jan 2025, prices found for a 1-night stay for 2 adults at Hilton The Lodge at Gulf State Park, AL on 9 Feb 2025 start from AU$166.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton The Lodge at Gulf State Park, AL?

Yep, Hilton The Lodge at Gulf State Park, AL has a self car park with in/out privileges for USD 10 per day.

Are there any beaches close to Hilton The Lodge at Gulf State Park, AL?

Yep, Hilton The Lodge at Gulf State Park, AL is a short 14-minute walk from Gulf Shores Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Does Hilton The Lodge at Gulf State Park, AL have a pool?

Hilton The Lodge at Gulf State Park, AL has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Hilton The Lodge at Gulf State Park, AL?

Hilton The Lodge at Gulf State Park, AL features an outdoor pool, 2 restaurants and 2 bars. All guestrooms come with Tempur-Pedic beds and premium bedding.

What makes Hilton The Lodge at Gulf State Park, AL a romantic place to stay?

Beachfront dining and a bar, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Hilton The Lodge at Gulf State Park, AL.

Does Hilton The Lodge at Gulf State Park, AL serve breakfast?

Sure does, breakfast is on offer daily.

Is there a free airport shuttle available at Hilton The Lodge at Gulf State Park, AL?

No, Hilton The Lodge at Gulf State Park, AL does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton The Lodge at Gulf State Park, AL?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton The Lodge at Gulf State Park, AL?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hilton The Lodge at Gulf State Park, AL?

No, only service animals are allowed.

Hilton The Lodge at Gulf State Park, AL Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 703 out of 1005 reviews" "
Rating 8 - Good. 170 out of 1005 reviews" "
Rating 6 - Okay. 70 out of 1005 reviews" "
Rating 4 - Poor. 27 out of 1005 reviews" "
Rating 2 - Terrible. 35 out of 1005 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
This property is right in the middle of all the things! Orange Beach and Gulf Shores all right at your feet. Thei views of the lagoon\lale and beach is absolutely fantastic. The bed was actually very comfortable and I travke a ton and can firmly say this is usually not the case. I will definitely be back soon
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property.
Stayed 1 night in Oct 2024

10/10 Excellent

Aundrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a park adjacent property the surrounding beach and walkways were a great feature. The onsite dining was quite good for the breakfast we had there.
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was very private clean and not crowded as you have 2 miles of beach without any other hotels or condos being near. It is on the expensive side to stay there.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dinelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting,great restaurants,clean,away from comercial area,peaceful.
Stayed 2 nights in Oct 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
The lack of luggage carts. Had to lug our bags a long way to and from our room
Stayed 3 nights in Oct 2024

10/10 Excellent

Luisa, Houston

Liked: Cleanliness
Stayed 7 nights in Sep 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Chuck, hueytown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The parking sucked.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jesus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the stay here
Stayed 2 nights in Oct 2024

8/10 Good

Christopher

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Opal

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Wonderful property. We really enjoyed it
Stayed 3 nights in Sep 2024

6/10 Okay

Janie

Liked: Amenities
Room very worn not clean. Smelled like urine Sad because the property is excellent!! It may have been our room or floor I would try again just for the property itself and hopefully a better room
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach and the state park across from the hotel
Stayed 1 night in Sep 2024

8/10 Good

Bernice

Stayed 2 nights in Sep 2024

10/10 Excellent

Monique, Pelahatchie

Stayed 4 nights in Jun 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great beach hotel. The rooms are nice, the dining options are good, and there’s easy access to the swimming pool and the beach. The staff were really nice too.
Stayed 2 nights in Sep 2024

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property and staff was extremely friendly and provided top notch service. A few things that prevented me from giving it a full five stars: we got a room with a king bed and bunk bed, it was great with kids but the bunk bed comforters weren’t made when we got there, there was just a folder interior comforter and a folder top sheet sitting on the beds. So after a long day of traveling, I had to lay out the sheets on the king bed and try to fit the comforters in the top sheets . Not a huge deal but for the amount of money, I really don’t want to have to make beds. Also- they didn’t really fit together so it was a bit awkward. The second thing that prevented me from giving a five star review was the layout of the hotel. Obviously it was built that was for maximum privacy and quiet in the rooms but you have to walk from the parking garage, up the elevator, outside, through the lobby, outside again, past the pool and a few shops and then into the area with rooms. Our room was the very last room which meant that whole trek (with kids and a stroller and luggage) plus past EVERY single room. We forgot something in the car and I literally didn’t have the energy to go back. All in all- a beautiful property that we would definitely stay at again, but I would request a closer room and I would probably pay the $22 for valet to make the walk easier!
Stayed 1 night in Sep 2024

4/10 Poor

Theresa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel lobby was very pretty and clean. Hall carpet was dirty and stained. I know that is a high traffic area but it’s time to replace it. Mattresses were terrible. They were sagging on one side and felt like you would roll in the floor. I switched sides and the same thing. Staff was very friendly and prompt. Hotel in on a major highway and the traffic noise was horrible. We couldn’t get a gulf front room with balcony so I opted for a balcony room facing Lake Shelby. Don’t! Ok view but road noise made it miserable! Rather than face a second sleepless night we drove 6 hours home instead!
Stayed 2 nights in Sep 2024