4/10 Poor
Verified traveller
3 Sept 2024
The property is definitely showing its age and does not have an elevator. The room seemed fairly clean but had a smell to it. Beds were okay but pillows were not. There were towels hanging on a hook in the bathroom which appeared to be previously used, not with the clean, folded ones on the rack above the toilet. The tissue holder had an empty box in it.
Housekeeping staff started banging around, using the loudest vacuum known to man, having a non-stop, loud conversation just outside our room at 7am on a holiday Monday. They knocked on our door and unlocked it to open simultaneously without waiting for any kind of response; if we didn't have it latched they would have walked right in.
Complimentary breakfast was extremely limited and the room was a mess with no-one tending to it. We will not choose this hotel for any future stays in Hinton.
Verified traveller
Stayed 1 night in Sep 2024