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Grand Hyatt Hong Kong

5.0 star property
Luxury hotel connected to the convention centre in Hong Kong with 9 restaurants

Photo gallery for Grand Hyatt Hong Kong

Executive lounge
Suite (Victoria)
Deluxe Room, 1 King Bed, Harbour View (Deluxe)
9 restaurants, lunch, dinner served; Chinese cuisine
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Spa
  • Bar
The current price is AU$494
includes taxes & fees
17 Apr - 18 Apr

Explore the area

Map
1 Harbour Road, Hong Kong
  • Hong Kong Convention and Exhibition Centre
    ‪6 min walk‬
  • Lan Kwai Fong
    ‪3 min drive‬
  • Ocean Park
    ‪7 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 2 Single Beds, Harbour View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Harbour View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 40 sq m
  • Harbour view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Harbour View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 40 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Victoria)

Suite (Victoria)

Suite (Victoria)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 90 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Harbour View)

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds (Harbour View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Harbour view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbour View (Deluxe)

Deluxe Room, 1 King Bed, Harbour View (Deluxe)

Deluxe Room, 1 King Bed, Harbour View (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbour View (Plateau)

Room, 1 King Bed, Harbour View (Plateau)

Room, 1 King Bed, Harbour View (Plateau)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Harbour View (Plateau)

Room, 1 King Bed, Terrace, Harbour View (Plateau)

Room, 1 King Bed, Terrace, Harbour View (Plateau)

Highlights

Terrace
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ambassador)

Suite, 1 King Bed (Ambassador) | Living area

Suite, 1 King Bed (Ambassador)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 110 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Harbour View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

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About the area

Hong Kong

Grand Hyatt Hong Kong puts you in the heart of Hong Kong, connected to the convention centre and within a 20-minute stroll of Hong Kong Convention and Exhibition Centre and Victoria Harbour. Highlights at this luxury hotel include 9 restaurants, 3 bars/lounges and a full-service spa. .A relaxing visit to Plateau SPA can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and hydrotherapy. The restaurant, One Harbour Road, serves Chinese cuisine and is open for lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, sauna and kids' swimming pool. 12766 square feet (1186 square metres) of event facilities include 21 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Wan Chai hotel, you'll be 2 km (1.3 mi) from Lan Kwai Fong and 4.1 km (2.5 mi) from University of Hong Kong.

What's nearby

  • Central Plaza - 4 min walk - 0.4 km
  • Hong Kong Convention and Exhibition Centre - 6 min walk - 0.5 km
  • Lan Kwai Fong - 3 min drive - 2.6 km
  • University of Hong Kong - 6 min drive - 5.0 km
  • Ocean Park - 7 min drive - 6.2 km

Getting around

  • Hong Kong Wan Chai Station - 6 min walk
  • Exhibition Centre Station - 6 min walk
  • Hong Kong International Airport (HKG) - 36 min drive

Restaurants

  • ‪Grand Hyatt Steakhouse - ‬1 min walk
  • ‪The Grand Club 嘉賓軒 - ‬2 min walk
  • ‪Grand Café - ‬1 min walk
  • ‪Grand Hyatt Steakhouse - ‬1 min walk
  • ‪Canton Room - ‬1 min walk

About this property

Grand Hyatt Hong Kong

Luxury hotel connected to the convention centre in Hong Kong with 9 restaurants
Grand Hyatt Hong Kong offers its guests a full-service spa, an outdoor pool, and a sauna. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre, 21 meeting rooms, and limo/town car service. Event space at this hotel measures 12766 square feet (1186 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury Grand Hyatt Hong Kong. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Hong Kong hotel.

  • 542 guestrooms or units
  • 36 levels
  • 9 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 12766 sq ft of conference space
  • 1186 sq. m of conference space
  • Built in 1989
  • Deli
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Grand Hyatt Hong Kong offers 542 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Plateau SPA has 13 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Korean, Malay, Portuguese, Russian, Spanish, Swedish, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (HKD 800 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: HKD 368 per person
  • 3 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Grand Hyatt Steakhouse
  • Grissini
  • Kaetsu
  • One Harbour Road
  • The Teppanroom

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Baby bath
  • Baby monitor
  • Babysitting (surcharge)
  • Children's dinnerware
  • Children's pool
  • Dining table
  • Highchair
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,766 square feet of conference space
  • 21 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Plateau guestrooms please proceed to the 11th floor upon arrival]
Front desk staff will greet guests on arrival at the property
Guests booked in Plateau room types must check-in at the 11th floor reception.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 440.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 368 per person
  • Airport shuttle fee: HKD 1250 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: HKD 800 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 440.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Hong Kong Grand Hyatt
Grand Hyatt Hong Kong Hotel Hong Kong
Hong Kong Hyatt
Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Grand Hyatt Hong Kong Hong Kong
Grand Hyatt Hong Kong Hotel Hong Kong

Frequently asked questions

What is the cancellation policy at Grand Hyatt Hong Kong?

Grand Hyatt Hong Kong offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Hong Kong?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Hong Kong on 17 Apr 2025 start from AU$494.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Hong Kong?

Yep, Grand Hyatt Hong Kong has valet parking with in/out privileges for HKD 800 per night.

Are there any beaches close to Grand Hyatt Hong Kong?

The closest beach to Grand Hyatt Hong Kong is Repulse Bay Beach (5.4 km).

Is there a spa on site at Grand Hyatt Hong Kong?

Yep, Plateau SPA is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Grand Hyatt Hong Kong have a pool?

Grand Hyatt Hong Kong has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Grand Hyatt Hong Kong?

Grand Hyatt Hong Kong features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Grand Hyatt Hong Kong a romantic place to stay?

Couples spa treatments and couples dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Hong Kong.

Is Grand Hyatt Hong Kong family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as baby monitors and highchairs in the guestrooms, it's no surprise that Grand Hyatt Hong Kong is a hit with families.

Are there hot tubs in the rooms at Grand Hyatt Hong Kong?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Hyatt Hong Kong serve breakfast?

Yeah, buffet breakfast is available daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Grand Hyatt Hong Kong?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Grand Hyatt Hong Kong?

Yep, they've got a poolside bar and 9 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hyatt Hong Kong?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Hyatt Hong Kong?

No, pets are not allowed.

Grand Hyatt Hong Kong Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 790 out of 1001 reviews
Rating 8 - Good. 151 out of 1001 reviews
Rating 6 - Okay. 38 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Travelled with partner
Liked: Property conditions & facilities
This was a beautiful property and an experienced and very courteous staff. Very helpful. And the food at all, the restaurants was outstanding.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kin Chi Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, housekeeping and amenities. Only inconvenience is its on Hong kong island which taxis may not like to travel to from the main island.
Stayed 10 nights in Dec 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great views but marred by building site Most staff excellent- one concierge below par. Breakfast feels a bit like school canteen but food good
Stayed 2 nights in Dec 2024

10/10 Excellent

Adam Istvan, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Harry

Liked: Amenities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Dec 2024

10/10 Excellent

Cary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was exceptional. The property is well kept and clean and the view of the Victoria Harbor from my room was awesome.
Stayed 5 nights in Dec 2024

10/10 Excellent

Pham Nhat Duy

Business traveller
Liked: Amenities, property conditions & facilities
Super Pleace
Stayed 4 nights in Dec 2024

10/10 Excellent

Guy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view of my suite was breathtaking over looking Victoria harbor—when the hotel says it’s a harbor view, I think they undersold how beautiful it was😂! Throughout my stay, the service was professional and excellent. I had a very late flight on my departure day, they allowed me to use the grant club until the end, which was very kind.
Stayed 4 nights in Nov 2024

10/10 Excellent

Crispin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent - expensive Hotel points program is no good
Stayed 1 night in Nov 2024

10/10 Excellent

Deena

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Alden

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is definitely a 4 star hotel. The hotel has been kept very well maintained. It is clean and exudes as high class ambiance. The staf is very polite and want to keep you happy. It's proximity to the HongKong convention center is a plus making it a walking distance. Around the hotel are many avenues for transportation including the MTR. There are many food options around the area and it is easy to commute to the Kowloon Island through either the ferry or the subway.
Stayed 4 nights in Nov 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
generally good hotel with excellent accommodation, restaurants and spa. Access difficult however. reaching the nearby Star Ferry was difficult and involved negotiating the attached convention centre. The surrounding roads are very busy with extensive roadworks making walking anywhere from the hotel difficult. I would stay in Kowloon in future.
Stayed 2 nights in Nov 2024

10/10 Excellent

Deidre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful.
Beautiful hotel, great views, very close to convention centre. We tried two of the restaurants and had room service and the food was excellent, though very expensive. Easy walk to Wan Chai restaurants. Staff were very helpful, everything you’d expect from a five star hotel.
Stayed 5 nights in Nov 2024

10/10 Excellent

Gregory

Stayed 2 nights in Nov 2024

6/10 Okay

SHIMOL

Liked: Cleanliness, amenities
Disliked: Staff & service
Staff quite rude and not helpful Few staff were nice however in general not helpful
Stayed 4 nights in Nov 2024

10/10 Excellent

Victoria, Kenley

Stayed 8 nights in Oct 2024

10/10 Excellent

TARA LYNN

Stayed 3 nights in Nov 2024

10/10 Excellent

Jacobo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 3 nights in Oct 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view of the Harbour
Stayed 4 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, the Grand Club staff and services were excellent
Stayed 7 nights in Nov 2024