'Alohilani Resort Waikiki Beach

5.0 star property
Sun-drenched luxury just steps away from Kuhio Beach Park
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for 'Alohilani Resort Waikiki Beach

Fireplace
5 restaurants, breakfast, lunch, dinner served; American cuisine
5 restaurants, breakfast, lunch, dinner served; American cuisine
Beach/ocean view
Outdoor pool, open 8 AM to 10:00 PM, pool cabanas (surcharge)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Parking available
  • Pet-friendly
  • Breakfast available
  • Pool
The price is AU$655
includes taxes & fees
26 Jan - 27 Jan

Explore the area

Map
2490 Kalakaua Avenue, Honolulu, HI, 96815
  • Waikiki Beach
    ‪2 min walk‬
  • Kuhio Beach Park
    ‪2 min walk‬
  • Duke Kahanamoku Statue
    ‪2 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪30 min drive‬

Room options

Standard Room, 1 King Bed

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, View, Oceanfront

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View (Diamond Head)

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View (Diamond Head)

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, View, Oceanfront

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Mobility Accessible, Ocean View (Roll-In Shower)

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Bathtub Grab Bars, Ocean View

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Partial Ocean View

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Bathtub Grab Bars, Partial Ocean View

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Partial Ocean View

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Bathtub Grab Bars, Partial Ocean View

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Roll-in Shower, Partial Ocean View

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Partial Ocean View

Highlights

Furnished lanai
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Honolulu

A luxury stay in Honolulu awaits you at 'Alohilani Resort Waikiki Beach. Within steps you'll find Kuhio Beach Park and Duke Kahanamoku Statue. Highlights at this beach resort include 5 restaurants, an outdoor swimming pool and a poolside bar. .The buffet restaurant, Longboard Club Lounge, serves American cuisine and is open for breakfast. Enjoy the gym, outdoor tennis court, Hot tub and pool cabanas. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 10-minute walk of this 5-property class Waikiki resort include International Market Place and Honolulu Zoo.

What's nearby

  • Waikiki Beach - 2 min walk
  • Kuhio Beach Park - 2 min walk
  • International Market Place - 6 min walk
  • Honolulu Zoo - 8 min walk
  • Waikiki Beach Walk - 12 min walk

Getting around

  • Hālaulani / Leeward Community College Station - 25 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 30 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Cheeseburger in Paradise - ‬2 min walk
  • ‪Eggs 'n Things - ‬1 min walk
  • ‪Musubi Cafe IYASUME - ‬3 min walk
  • ‪Oahu Mexican Grill - ‬3 min walk

About this property

'Alohilani Resort Waikiki Beach

Sun-drenched luxury just steps away from Kuhio Beach Park
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at 'Alohilani Resort Waikiki Beach such as an outdoor pool, an outdoor tennis court and a hot tub.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a fitness centre and a rooftop terrace. For a fee, parking is available.

This 5-star Honolulu resort is smoke free.

  • 839 guestrooms or units
  • 38 levels
  • 2 buildings
  • 5 dining venues
  • Built in 1971
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
'Alohilani Resort Waikiki Beach offers 839 accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to furnished lanais. 50-inch flat-screen televisions come with premium cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and microwaves can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 50 per day)
  • Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 40 to 40 for adults and USD 20 to 20 for children
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Kai Coffee
  • Longboard Club Lounge
  • Momosan
  • Morimoto Asia
  • Swell Pool Bar Restaurant

Things to do

  • Designer stores
  • Fitness classes
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Personal motorised watercraft
  • Pilates classes
  • Shopping
  • Spa tub
  • Yoga classes

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 100.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Utility fee: USD 2.00 per accommodation, per night
  • Resort fee: USD 63.70 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 40 to 40 for adults and USD 20 to 20 for children
  • Covered self-parking fee: USD 50 per day (in/out privileges)
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 50 per stay
  • Rollaway bed fee: USD 100.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-114-954-4448-01
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is TA-114-954-4448-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 8 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Beach Pacific Hotel
Pacific Beach Honolulu
Alohilani Resort
Pacific Beach Hotel Honolulu
Pacific Beach
Hotel Pacific Beach
Pacific Beach Hotel At Waikiki
Pacific Beach Hotel Hawaii/Honolulu
Alohilani Waikiki Beach
Alohilani
Alohilani Resort Waikiki Beach
Pacific Beach Hotel
'alohilani Waikiki Honolulu
'Alohilani Resort Waikiki Beach Resort
'Alohilani Resort Waikiki Beach Honolulu
'Alohilani Resort Waikiki Beach Resort Honolulu

Frequently asked questions

What is the cancellation policy at 'Alohilani Resort Waikiki Beach?

'Alohilani Resort Waikiki Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at 'Alohilani Resort Waikiki Beach?

As of 20 Jan 2025, prices found for a 1-night stay for 2 adults at 'Alohilani Resort Waikiki Beach on 26 Jan 2025 start from AU$548.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at 'Alohilani Resort Waikiki Beach?

Yep, 'Alohilani Resort Waikiki Beach has a secured covered self car park with in/out privileges for USD 50 per day.

Are there any beaches close to 'Alohilani Resort Waikiki Beach?

Yep, 'Alohilani Resort Waikiki Beach is a short 2-minute walk from Waikiki Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at 'Alohilani Resort Waikiki Beach?

There's no onsite spa, but this property does offer services like massages.

Does 'Alohilani Resort Waikiki Beach have a pool?

Yep, and guests love it! 'Alohilani Resort Waikiki Beach has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8 AM to 10:00 PM.

What luxury perks are available at 'Alohilani Resort Waikiki Beach?

'Alohilani Resort Waikiki Beach features an outdoor pool, 1 hot tub and 5 restaurants.

What makes 'Alohilani Resort Waikiki Beach a romantic place to stay?

1 hot tub and ocean-view dining, as well as private lanais in the guestrooms, all help set the scene for a romantic weekend at 'Alohilani Resort Waikiki Beach.

Is 'Alohilani Resort Waikiki Beach family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that 'Alohilani Resort Waikiki Beach is a hit with families.

Does 'Alohilani Resort Waikiki Beach serve breakfast?

You bet, buffet brekkie is served daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at 'Alohilani Resort Waikiki Beach?

No, 'Alohilani Resort Waikiki Beach does not offer an airport shuttle service.

Is there a bar or restaurant at 'Alohilani Resort Waikiki Beach?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at 'Alohilani Resort Waikiki Beach?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Is there a golf course on site at 'Alohilani Resort Waikiki Beach?

There isn't one on site, but Ala Wai Golf Course is a short 15-minute walk away.

'Alohilani Resort Waikiki Beach Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1376 out of 2545 reviews" "
Rating 8 - Good. 548 out of 2545 reviews" "
Rating 6 - Okay. 315 out of 2545 reviews" "
Rating 4 - Poor. 187 out of 2545 reviews" "
Rating 2 - Terrible. 119 out of 2545 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Navya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Christine Cutler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was nice, convenient. The ABC store was right in the properly which was nice for snacks and drinks. The restaurant we tried to eat at was only for certain guests, huge downfall
Stayed 5 nights in Oct 2024

10/10 Excellent

Alvaro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very close to the ocean
Stayed 4 nights in Oct 2024

4/10 Poor

jocelyne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
For what this hotel charges with stay and all fees it’s really not worth it. Looks nice in photos but in reality rooms are tiny I booked a full ocean view and looked more like a partial view. They do a poor job on stating that when booking there’s different rankings of “full” ocean views but for $1400 & get a partial ? No. Amenities are SUPER limited you have to pay additional for most. Shops open late & close early. Really the only good thing is the convenience of other stores , Waikiki beach, restaurants & shopping being walking distance. Was given a vip pass for discounts and even that excluded almost everything really just for their pool bar . WiFi also was super slow. Paying $30 a day for parking and it’s only about 2 floors of self park all other floors are for valet. Had a hard time finding parking one of my nights because no spots available they block out most even when not valet spots
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful hotel
Stayed 8 nights in Oct 2024

6/10 Okay

Junho

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff
Stayed 4 nights in Oct 2024

8/10 Good

Briana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Alohilani was a beautiful property, very clean, and very convenient/walkable to stores and dining options. My only issue is the resort fees because what they offer does not equal the amount a day it cost in fees; classes are limited to 10 people and no other perks are really included in your stay. They should incorporate airport transportation and put microwaves in the rooms because renting a microwave for $10 a day is asinine when it only takes 1 to 2 minutes to reheat food. Other than the fees, it is a wonderful hotel and I did enjoy my stay.
Stayed 4 nights in Oct 2024

6/10 Okay

yuna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Safe shopping Dining options transportation walkable convenient easy parking but, not kind
Stayed 2 nights in Jul 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet in the rooms was a little out dated but other than that, a beautiful property.
Stayed 9 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Loved being so close to the ocean
Stayed 3 nights in Oct 2024

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

6/10 Okay

Miguel

Travelled with partner
Lack of attention from the ataff
Stayed 6 nights in Oct 2024

8/10 Good

Harmeet

Stayed 6 nights in Sep 2024

8/10 Good

Amanda Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location, staff was very friendly and helpful. The things I did not like was the lack of lounge chairs around the pool. For the amount of people staying at the resort, the pool chairs did not accommodate for this. The wait time for an elevator was so slow.
Stayed 7 nights in Oct 2024

8/10 Good

Dana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location. We were super close to the beach and walking distance from so many restaurants. The pool was clean, the restaurants in hotel were okay... but not spectacular. Very basic and not cheap at all. What surprised me the most though for a 5 star resort were the rooms. They were not very updated... the AC was also always too strong and would cool the room too much even on low fan. We would constantly have to turn off and on to stay comfortable. Room service came at all times of the day... Our expectation is that by 1 PM when we return from the beach the rooms would be clean but sometimes they came as late as 4 PM to clean our room. We travelled with two napping kiddos so when they showed up at 2 PM to clean we had to turn them away and they would not return later to clean that day. To sum it all up, great location and amenities, rooms a bit of a disappointment.
Stayed 9 nights in Oct 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, hotel and staff. Loved our trip and these accommodations made it that much better
Stayed 10 nights in Oct 2024

6/10 Okay

Hong Chan

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Great view from oceant front room. Might be one of the best views. Staff communication was poor. Could not reach front desk by phone call a single time over 3 days. When i went to the front desk and said i could not reach them using the hotel room phone, they asked if i tried texting them. This seemed unreasonable, considering there is a hotel phone in the room, and also because tourists may not have a phone number to text with, or may be charged a lot through international roaming text messages. In the end it was never explained why they did not answer the phone despite me having tried over 10 times, to 3 different numbers available for guest services and housekeeping. There was resort credit we could get for not getting housekeeping, which we refused twice, but they said we would get credit for only once (but at check out, turns out we got it for 2 days in the end) and they said even without getting full housekeeping, we could still get towels and coffees etc restocked, so i requested that but we did not get that at all. I did mention that the trip was for a honeymoon so there was a nice gift waiting in the room when we first checked in, but after the 1st night, the above mentioned poor communication, meant overall it wasnt a great experience.
Stayed 4 nights in Oct 2024

8/10 Good

Gemarr

Stayed 3 nights in Sep 2024

10/10 Excellent

Mayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Sep 2024

10/10 Excellent

YONNIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really love this property everyone was very nice and helpful thanks for everything
Stayed 6 nights in Oct 2024

8/10 Good

Kevlen

Stayed 6 nights in Sep 2024

10/10 Excellent

Gengra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here! This is actually the only hotel we’ll book at because they have everything we need and it’s in the perfect spot. Highly recommend!
Stayed 3 nights in Sep 2024

10/10 Excellent

travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Susan

Stayed 8 nights in Oct 2024