2/10 Terrible
Iakopo
4 Jan 2025
Disliked: Cleanliness, property conditions & facilities
On December 23. 2024 approximately 2324 hours, i iakopo Leota checked in to my room and got my kids in bed after a ling trip for them from Ft Riley Kansas and i iakopo came from deployment on special leave crossing 2 continents. My 2 boys 9 and 8 years old were tired and i got my kids into bed after checking in and then came down to the desk and asked about where do.i parked my vehicle and was told i should had got a smaller vehicle to fit in the garage and my jeep rental could not fit and was told by the technician and given a paper to go look fkr parking and pay another additional money out of my pocket for the toll after i had paid in full for my hotel room and garage together but after looking for parking for 12 minutes alond the canel and around the area i had gotten upset due to the fact my young children was asleep up in the rooms by themselves and i had to go look for parking lot and pay more additional money to the toll. The garage space had other suv taking 2 space. I spoke to technician and said i need my money back because im tired and crossed 2 continent from deployment to pick up my kids from Kansas and looking for parking for 12 minutes left my tired children upstairs in the room while i went out to go hunt for a parking spot and i didn't breach hotel policy and informed the technician yall did as a agency and also informed im going to call HPD if i was not to receive my full refund back but the technician did refund me back. I was nit happy of my stay.
Iakopo
Stayed 7 nights in Dec 2024
