DoubleTree by Hilton Hotel Alana - Waikiki Beach

4.0 star property
Resort with a 24-hour fitness centre, a short walk to Waikiki Beach Walk

Photo gallery for DoubleTree by Hilton Hotel Alana - Waikiki Beach

Suite, 1 King Bed, Corner (Park Ocean View, 2 Balconies)
Premium bedding, down duvets, pillow-top beds, in-room safe
View from room
View from room
Suite, Corner (Diamond Head, Park Ocean View, Deck) | Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Room service
  • Housekeeping
The current price is AU$399
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
1956 Ala Moana Blvd, Honolulu, HI, 96815
  • Waikiki Beach Walk
    ‪10 min walk‬
  • Ala Moana Center
    ‪15 min walk‬
  • Waikiki Beach
    ‪20 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪28 min drive‬

Room options

Standard Room, 2 Queen Beds (City/Mountain View)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Park Ocean View)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Waikiki Suite, Park Ocean View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 58 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Park Ocean View)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds (Ohana Suite, City/Mountain View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 93 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (City/Mountain View, Roll-in Shower)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Waikiki Suite, City/Mountain View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed (City/Mountain View)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Waikiki Suite, Park/Ocean View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 58 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (City/Mountain View, 3x3 Shower)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible (City/Mountain View, Roll-in Shower)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (City/Mountain View)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (City/Mountain View, Roll-in Shower)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Manoa Suite, Deck, Park Ocean View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Corner (Park Ocean View, 2 Balconies)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 29 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Ala Moana Suite, Park Ocean View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Murphy Bed

Suite, Corner (Diamond Head, Park Ocean View, Deck)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Murphy Bed

Suite, 1 King Bed with Sofa bed (Kalia Suite, Park Ocean View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Penthouse, 1 King Bed with Sofa bed (Kapiolani Suite, City/Mountain View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 93 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite, 1 King Bed with Sofa bed (Waikiki Suite, City/Mountain View)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Honolulu

DoubleTree by Hilton Hotel Alana - Waikiki Beach places you in the centre of Honolulu, within just a 15-minute stroll of popular places like Waikiki Beach Walk and Royal Hawaiian Center. Highlights at this resort include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Trees Restaurant, serves American cuisine and is open for breakfast and dinner. For a drink, you can stop by the resort's own lounge bar. Enjoy the gym and pool loungers. 13786 square feet (1281 square metres) of event facilities include 12 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and laundry facilities. Full breakfast is available daily between 6 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this Waikiki resort include Ala Moana Center and Hawaii Convention Center.

What's nearby

  • Hawaii Convention Center - 9 min walk - 0.8 km
  • Waikiki Beach Walk - 10 min walk - 0.9 km
  • Royal Hawaiian Center - 13 min walk - 1.1 km
  • Ala Moana Center - 15 min walk - 1.3 km
  • Waikiki Beach - 20 min walk - 1.7 km

Getting around

  • Keone‘ae / University of Hawaii - West Oahu Station - 29 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 28 min drive

Restaurants

  • ‪Duke Paoa Kahanamoku Lagoon - ‬4 min walk
  • ‪Tropics Bar & Grill - ‬4 min walk
  • ‪Food truck park - ‬2 min walk
  • ‪Tapa Bar - ‬4 min walk
  • ‪Hilton - ‬4 min walk

About this property

DoubleTree by Hilton Hotel Alana - Waikiki Beach

Resort with a 24-hour fitness centre, a short walk to Waikiki Beach Walk
DoubleTree by Hilton Hotel Alana - Waikiki Beach offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

A 24-hour business centre and 12 meeting rooms are available. Event space at this resort measures 13786 square feet (1281 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton Hotel Alana - Waikiki Beach. For a fee, parking is available.

This Honolulu resort is smoke free.

  • 1 building
  • 317 guestrooms or units
  • 19 levels
  • 13786 sq ft of conference space
  • 1281 sq. m of conference space
  • Built in 1973
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Hotel Alana - Waikiki Beach offers 317 accommodations with a safe and coffee/tea makers. Rooms open to furnished lanais. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with digital channels and pay-per-view films.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 55.50 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6 AM to 9:30 AM for a fee: USD 31.36 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hiking Hawaii Cafe
  • Trees Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (13,786 square foot of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.03 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Business centre/computer access
  • Fitness centre access
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 31.36 for adults and from USD 15 for children
  • Valet parking fee: USD 55.50 per night (in/out privileges)
  • Pet fee: USD 150.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-204-470-2720-01
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is TA-204-470-2720-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alana DoubleTree
Alana Waikiki
DoubleTree Alana
DoubleTree Alana Waikiki
DoubleTree Hilton Alana
DoubleTree Hilton Alana Hotel Waikiki
DoubleTree Hilton Waikiki
DoubleTree Waikiki
Hilton Alana Waikiki
Waikiki DoubleTree
DoubleTree By Hilton Alana Waikiki Hawaii/Honolulu
Doubletree Honolulu
DoubleTree Hilton Hotel Alana Waikiki Beach
DoubleTree Hilton Hotel Alana
DoubleTree Hilton Alana Waikiki Beach
DoubleTree by Hilton Hotel Alana Waikiki Beach
DoubleTree by Hilton Hotel Alana - Waikiki Beach Resort
DoubleTree by Hilton Hotel Alana - Waikiki Beach Honolulu
DoubleTree by Hilton Hotel Alana - Waikiki Beach Resort Honolulu

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Alana - Waikiki Beach?

DoubleTree by Hilton Hotel Alana - Waikiki Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Alana - Waikiki Beach?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Alana - Waikiki Beach on 20 Apr 2025 start from AU$333.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Alana - Waikiki Beach?

Yep, DoubleTree by Hilton Hotel Alana - Waikiki Beach has covered valet parking with in/out privileges for USD 55.50 per night.

Are there any beaches close to DoubleTree by Hilton Hotel Alana - Waikiki Beach?

Yep, DoubleTree by Hilton Hotel Alana - Waikiki Beach is a short 20-minute walk from Waikiki Beach. Fun beach activities include snorkelling, scuba diving and body boarding. You can also find boat tours.

Does DoubleTree by Hilton Hotel Alana - Waikiki Beach have a pool?

DoubleTree by Hilton Hotel Alana - Waikiki Beach has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6 AM to 10 PM.

What makes DoubleTree by Hilton Hotel Alana - Waikiki Beach a romantic place to stay?

Romance packages and a lounge bar, as well as pillowtop beds and private lanais in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Hotel Alana - Waikiki Beach.

Is DoubleTree by Hilton Hotel Alana - Waikiki Beach family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel Alana - Waikiki Beach is a hit with families.

Does DoubleTree by Hilton Hotel Alana - Waikiki Beach serve breakfast?

Sure does, full breakfast is served daily between 6 AM and 9:30 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Alana - Waikiki Beach?

No, DoubleTree by Hilton Hotel Alana - Waikiki Beach does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Alana - Waikiki Beach?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hotel Alana - Waikiki Beach?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Hotel Alana - Waikiki Beach?

Dogs are welcome at DoubleTree by Hilton Hotel Alana - Waikiki Beach, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

DoubleTree by Hilton Hotel Alana - Waikiki Beach Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 373 out of 1027 reviews
Rating 8 - Good. 376 out of 1027 reviews
Rating 6 - Okay. 171 out of 1027 reviews
Rating 4 - Poor. 68 out of 1027 reviews
Rating 2 - Terrible. 39 out of 1027 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Zouhir

Disliked: Staff & service, amenities
I was told I have to pay $53 a night for parking even though I was not told upfront. The facility is old, underwhelming and very basic … the price I paid was very not competitive to what other hotels offer around the beach. One good thing is the breakfast setup and staff. Very friendly food staff. Not the experience o was wanting or expecting. Not coming back
Stayed 6 nights in Dec 2024

8/10 Good

blase

Travelled with family
A/c didn’t work and the door kept sticking
Stayed 4 nights in Dec 2024

2/10 Terrible

Takuhiko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location, nicely maintained rooms and walkability score from downtown. Areas of improvement would be better carpet or no carpet rooms since it was quite moist with humidity. Staff was quite friendly and quick to respond. Breakfast chef was excellent
Stayed 4 nights in Dec 2024

10/10 Excellent

Salahuddin

Liked: Cleanliness, staff & service, property conditions & facilities
Had a small issue but mgmt fixed it quickly and moved to new room. Rest of the trip was a breeze!
Stayed 5 nights in Nov 2024

10/10 Excellent

Shellie

Liked: Cleanliness, staff & service, property conditions & facilities
Phenomenal customer service from valet to front desk until we checked out
Stayed 1 night in Dec 2024

10/10 Excellent

Raemond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Antonette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The parking fee was unbelievable that poor employees lucky were given tip??
Stayed 2 nights in Dec 2024

6/10 Okay

Rolando

Stayed 3 nights in Nov 2024

8/10 Good

Gordon R A

Liked: Cleanliness, property conditions & facilities, room comfort
Great 2 day stay
The hotel was slightly older and smaller, but a lovely room that suited all our needs for the 2 nights before our cruise. Lots of walkable things to do but also close to public transportation. Food was ok in hotel lobby restaurant but handy to have after a full day of travelling. Room was clean and there were a few amenities, gym, pool with terrace and our room had a balcony overlooking parking but still nice to enjoy the outdoor space.
Stayed 2 nights in Nov 2024

6/10 Okay

Kim

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Carrie

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location is great. Close to shopping, beach and food options. However the property is very outdated. The room entry door handle was impossible to open with just one hand. I had to put down all my belongings before trying to open the door because it wouldn’t unlatch to open. The balcony’s are scary looking and the patio door lock would not lock. Ice machines were only on even numbered floors so I had to move across floors for ice. Pool towels were never available when needed.
Stayed 4 nights in Nov 2024

10/10 Excellent

Judith, Plantation

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cathy Jo

Travelled with family
Liked: Cleanliness, property conditions & facilities
All good nice hotel staff friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Kenichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

8/10 Good

Weike

Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Danita

Stayed 3 nights in Sep 2024

10/10 Excellent

Ansito

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff service
Stayed 3 nights in Oct 2024

10/10 Excellent

Yumi Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and convenient. Had to valet my car as they did not have self parking. A little pricey but I’m guessing that’s standard for Waikiki. Cars were retrieved quickly and overall, a pleasant experience.
Stayed 2 nights in Oct 2024

6/10 Okay

Stephane

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Puneeth Kumar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, staff were very nice and helpful. Beautiful view from room
Stayed 5 nights in Oct 2024

10/10 Excellent

Joanna

Stayed 9 nights in Aug 2024

8/10 Good

Mary Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024