OUTRIGGER Waikiki Beachcomber Hotel

4.0 star property
Sand beach and a fitness centre, near International Market Place

Photo gallery for OUTRIGGER Waikiki Beachcomber Hotel

Outdoor pool, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Outdoor pool, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Daily full breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
The current price is AU$520
includes taxes & fees
13 May - 14 May

Explore the area

Map
2300 Kalakaua Ave, Honolulu, HI, 96815
  • International Market Place
    ‪2 min walk‬
  • Waikiki Beach Walk
    ‪5 min walk‬
  • Waikiki Beach
    ‪6 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪30 min drive‬

Room options

Suite, 1 Bedroom, Ocean View (1 King Bed)

Highlights

Lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed - queen
  • 49 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Designer toiletries
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Designer toiletries
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed
Hairdryer
  • 38 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Bedrooms (2 King Beds)

Highlights

Lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed - queen
  • 111 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds

Room, 1 King Bed, View (Waikiki View)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Hearing Accessible, View (Waikiki View)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, View (Waikiki View)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Partial Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Designer toiletries
  • 30 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Partial Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Designer toiletries
  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Mobility Accessible, View (Waikiki View)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Ocean View (Higher Floor)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Designer toiletries
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Mobility Accessible, Partial Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Designer toiletries
  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Mobility Accessible, View (Waikiki View)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Ocean View (Higher Floor)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Designer toiletries
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds, Mobility Accessible

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Designer toiletries
  • 38 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Mobility Accessible, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Designer toiletries
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Honolulu

OUTRIGGER Waikiki Beachcomber Hotel places you in the centre of Honolulu, connected to a shopping centre and within a short 5-minute stroll of International Market Place and Royal Hawaiian Center. Highlights at this beach hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, Maui Brewing Company, is open for lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the gym, Hot tub, pool cabanas and pool loungers. 1500 square feet (139 square metres) of event facilities include 2 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 6:00 AM and 11 AM. There's also valet parking, along with the convenience of an area shuttle. .Sights within a 10-minute walk of this 4-property class Waikiki hotel include Waikiki Beach Walk and Waikiki Beach.

What's nearby

  • International Market Place - 2 min walk - 0.2 km
  • Royal Hawaiian Center - 4 min walk - 0.4 km
  • Waikiki Beach Walk - 5 min walk - 0.5 km
  • Waikiki Beach - 6 min walk - 0.5 km
  • Ala Moana Center - 5 min drive - 3.0 km

Getting around

  • Hālaulani / Leeward Community College Station - 25 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 30 min drive

Restaurants

  • ‪Kona Coffee Purveyors | b.patisserie - ‬1 min walk
  • ‪Duke's Waikiki - ‬2 min walk
  • ‪Skybox Taphouse - ‬4 min walk
  • ‪Island Vintage Coffee - ‬4 min walk
  • ‪Maui Brewing Co. Waikiki - ‬1 min walk

About this property

OUTRIGGER Waikiki Beachcomber Hotel

Sand beach and a fitness centre, near International Market Place
OUTRIGGER Waikiki Beachcomber Hotel offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 1500 square feet (139 square metres) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly OUTRIGGER Waikiki Beachcomber Hotel. Parking is available for a fee.

This 4-star Honolulu hotel is smoke free.

  • 1 building
  • 498 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 2 bars or lounges
  • 1500 sq ft of conference space
  • 139 sq. m of conference space
  • Built in 1971
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
OUTRIGGER Waikiki Beachcomber Hotel offers 498 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to lanais. 55-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include baths or showers, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and microwaves can be requested.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Hawaiian Aroma Caffe
  • Maui Brewing Company

Things to do

  • Art gallery
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping centre
  • Water sports equipment
  • Yoga classes

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,500 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 17 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 65.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 47.19 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 40 for adults and USD 20 to 40 for children
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 10 per day
  • Rollaway bed fee: USD 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-107-900-1088-01
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is TA-107-900-1088-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • One child aged 17 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Waikiki Beachcomber Outrigger Hotel
Beachcomber Outrigger Hotel
Waikiki Beachcomber Outrigger
Beachcomber Outrigger
Ohana Waikiki Beachcomber Honolulu
Waikiki Beachcomber By Outrigger Hawaii/Honolulu
Holiday Inn Waikiki Beachcomber Hotel Honolulu
Outrigger Waikiki Beachcomber
Waikiki Beachcomber by Outrigger
Outrigger Waikiki Beachcomber Hotel
OUTRIGGER Waikiki Beachcomber Hotel Hotel
OUTRIGGER Waikiki Beachcomber Hotel Honolulu

Frequently asked questions

What is the cancellation policy at OUTRIGGER Waikiki Beachcomber Hotel?

OUTRIGGER Waikiki Beachcomber Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at OUTRIGGER Waikiki Beachcomber Hotel?

As of 14 Apr 2025, prices found for a 1-night stay for 2 adults at OUTRIGGER Waikiki Beachcomber Hotel on 13 May 2025 start from AU$445.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at OUTRIGGER Waikiki Beachcomber Hotel?

Yep, OUTRIGGER Waikiki Beachcomber Hotel has valet parking with in/out privileges for USD 55 per night.

Are there any beaches close to OUTRIGGER Waikiki Beachcomber Hotel?

Yep, OUTRIGGER Waikiki Beachcomber Hotel is a short 6-minute walk from Waikiki Beach. Fun beach activities include surfing, snorkelling and scuba diving. You can also find water sports equipment and boat tours.

Does OUTRIGGER Waikiki Beachcomber Hotel have a pool?

OUTRIGGER Waikiki Beachcomber Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at OUTRIGGER Waikiki Beachcomber Hotel?

OUTRIGGER Waikiki Beachcomber Hotel features an outdoor pool, 1 hot tub and 2 restaurants.

What makes OUTRIGGER Waikiki Beachcomber Hotel a romantic place to stay?

1 hot tub and poolside dining, as well as private lanais in the guestrooms, all help set the scene for a romantic weekend at OUTRIGGER Waikiki Beachcomber Hotel.

Is OUTRIGGER Waikiki Beachcomber Hotel family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that OUTRIGGER Waikiki Beachcomber Hotel is a hit with families.

Does OUTRIGGER Waikiki Beachcomber Hotel serve breakfast?

Yeah, our guests love the full brekkie here! Served daily between 6:00 AM and 11 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at OUTRIGGER Waikiki Beachcomber Hotel?

No, OUTRIGGER Waikiki Beachcomber Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at OUTRIGGER Waikiki Beachcomber Hotel?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at OUTRIGGER Waikiki Beachcomber Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

OUTRIGGER Waikiki Beachcomber Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1485 out of 2286 reviews
Rating 8 - Good. 542 out of 2286 reviews
Rating 6 - Okay. 172 out of 2286 reviews
Rating 4 - Poor. 46 out of 2286 reviews
Rating 2 - Terrible. 41 out of 2286 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Annette

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is conveniently located on the main shopping strip, a block back from the beach. So be mindful, beach views are obstructed from hotels direct on the beach. However, most rooms are interconnecting rooms which we were not aware of. So the room next to us had young people who were up till 4:30 am and you can hear everything. Music playing and chatting all night. The doors are paper thin. We asked for a room change but did not get it until the third night after pleading for a change. They did apologise, but three nights were horrendous listening to the neighbours non stop. So if noise is an issue, be aware that the interconnecting rooms do not block out noise from your neighbours. The rooms themselves are clean and large enough. The ladies from rooms service were fantastic. Rooms cleaned perfectly. We also had breakfast included which wasn't quite what we expected. You receive a voucher for their cafe for a limited selection one bagel, croissant, waffle or pastry and a drink. The pool is small and does get busy. Not a huge amount of deck chairs. They have three covered kabanas with good shade which we sat in only to be told it costs $50USD to use. No thanks.

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great area - so much close by and walkable Enjoyed breakfast option as well.
Stayed 3 nights in Dec 2024

8/10 Good

Humaira

Stayed 1 night in Jan 2025

8/10 Good

Emma

Travelled with family and small children
Liked: Cleanliness, staff & service
We come for the beach, Hotel is not on the beach, but not too far from the beach. You could borrow the umbrella and chair from hotel, but very crappy. No surfing board or floater are provider.
Stayed 6 nights in Jan 2025

10/10 Excellent

Julieth lorena

Stayed 7 nights in Dec 2024

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Christa

Liked: Cleanliness, property conditions & facilities
Just OK
This a a mid property. Room was clean, housekeeping staff was lovely and attentive, but really a nothing special property and pricy for the amenities. The $40 per day resort fee is insulting given there isn't much to the property- no grounds to speak of and only a VERY small swimming pool that as one would expect was filled to the brim with kids at all times. And note that a late check out will cost you $25 per hour regardless of the hotel bookings and housekeeping logistics. If you do decide to stay here, ask for a room away from the elevators- there is a very loud dinging sound that I could hear clearly in my room all night. This property is just ok. I would not chose it again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Hemra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

SUN

Stayed 5 nights in Jan 2025

10/10 Excellent

Loralie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

William

Stayed 2 nights in Jan 2025

4/10 Poor

Melanie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Chaos an der Rezeption. Auch nach 15 Uhr wollte man uns noch nicht einschecken lassen. Wir bekamen nicht die Kategorie, die wir buchten. Sauber war unser Zimmer jedoch! Allerdings mussten wir auch am 1. Tag um Zimmerreinigung nach 15 Uhr "betteln", da nicht geschehen.
Stayed 3 nights in Dec 2024

10/10 Excellent

Julie Anne

Everything was perfect, helpful that we could leave our bags for a bit after we checked out
Stayed 5 nights in Jan 2025

10/10 Excellent

Ross

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

8/10 Good

Gary

Travelled with family
Our room was well worn and VERY noisy as it was located right at the hotel HVAC system outside our lanai. The noise from HVAC was so loud it was difficult to hear our TV.
Stayed 6 nights in Dec 2024

4/10 Poor

Eric

Disliked: Staff & service, property conditions & facilities
It was ok.. location is excellent. Rooms are dated. Room didn’t have soap, shampoo when we checked in. Staff didn’t accommodate for late check out despite VIP status. For how expensive it is, expected the stay to be much better. But the location is definitely the highlight for the property. Very convenient and easy access to all of Waikiki.
Stayed 1 night in Jan 2025

8/10 Good

Jack

Liked: Cleanliness
Great staff, Beautiful rooms, and great location
Stayed 4 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Helen

Liked: Property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Laurie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Overall the property was good. It was close to the beach which is important to me. It was clean and I felt safe. The coffee shop was the highlight of my stay. I appreciated the coupons because it saved me some money for breakfast since everything in Hawaii is so expensive. The atmosphere was calming and pleasant. It was a great way to start my day! Some areas of improvement would be the following: Front desk check in should provide a little more information about the property. Although a small detail, I happened to stumble across the water cooler the last day of my stay which had both cold and hot water. I wish I had known that upon arrival. The activities office attendant was horrible. I don't remember his name but when I inquired about the Polynesian Center visit, he quoted a very high per person transportation fee. He told me to book online and brushed me off. He was too busy trying to go on his break. I ended up booking round trip transportation with the center for a very minimal fee. He never mentioned that and was not interested in helping me at all. It was an unsettling experience. Housekeeping came too early to clean. I had to put my do not disturb sign out so that she'd know to come back. Other than those items, I would recommend this hotel to others.
Stayed 7 nights in Dec 2024