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Four Seasons Hotel Houston

5.0 star property
Luxury Houston hotel in Downtown Houston with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Seasons Hotel Houston

Outdoor pool, pool cabanas (surcharge), pool umbrellas
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Presidential Suite, 1 King Bed, Accessible
Staircase

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Air conditioning
    Air conditioning
The price is AU$789
includes taxes & fees
25 Nov - 26 Nov

Explore the area

Map
1300 Lamar St, Houston, TX, 77010
  • Shops at Houston Center
    1 min walk
  • Discovery Green
    2 min walk
  • House of Blues Houston
    2 min walk
  • Houston, TX (IAH-George Bush Intercontinental)
    32 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room (Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

View from room

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 123.7 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Room amenity

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Suite, 1 Bedroom

View from room

Premier Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Cabana)

Room amenity

Room, 2 Double Beds (Cabana)

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

View from room

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

View from room

Apartment, 2 Bedrooms

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 93 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Premier Suite, 2 Bedrooms

Fridge, microwave, coffee/tea maker

Premier Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 157.9 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, 1 King Bed (Cabana)

Room amenity

Room, 1 King Bed (Cabana)

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (King)

Room amenity

Premier Room, 2 Double Beds (King)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Accessible

Room amenity

Premier Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | Private kitchen

Executive Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 197.5 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Premier Suite, 1 King Bed (Executive)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Premier Suite, 1 King Bed (Executive)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (King Bed)

View from room

Apartment, 1 Bedroom (King Bed)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 74 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Accessible (Mobility Impaired/Premier)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed, Accessible (Mobility Impaired/Premier)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room amenity

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Mobility Impaired Accessible Two Double Beds

Room amenity

Deluxe Mobility Impaired Accessible Two Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Cabana)

Room amenity

Room, 1 King Bed, Accessible (Cabana)

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Room amenity

Premier Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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The price is AU$466
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

Houston

A luxury stay in the heart of Houston awaits you at Four Seasons Hotel Houston. Within just a 10-minute stroll, you'll find popular attractions like Toyota Center and Minute Maid Park. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing day at The Spa can include massages, body scrubs and facials along with aromatherapy and Ayurvedic treatments. The steakhouse, Toro Toro, is open for dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym, Hot tub, sauna and pool cabanas. 16500 square feet (1533 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find a coffee shop/cafe, coffee/tea in a common area and laundry facilities. Full breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free area shuttle. .Attractions within a 20-minute walk of this 5-property class Downtown Houston hotel include George R. Brown Convention Center and Downtown Aquarium.

What's nearby

  • Discovery Green - 2 min walk - 0.2 km
  • Toyota Center - 7 min walk - 0.7 km
  • Minute Maid Park - 9 min walk - 0.8 km
  • George R. Brown Convention Center - 12 min walk - 1.1 km
  • Downtown Aquarium - 20 min walk - 1.7 km

Getting around

  • Main Street Square Station - 6 min walk
  • Houston Station - 8 min drive
  • George Bush Intercontinental Airport (IAH) - 32 min drive

Restaurants

  • ‪The Warehouse At The House Of Blues - ‬2 min walk
  • ‪Brasserie du Parc - ‬2 min walk
  • ‪Bayou & Bottle - ‬1 min walk
  • ‪Pete's DUELING PIANO BAR - ‬4 min walk
  • ‪Reserve 101 - ‬2 min walk

About this property

Four Seasons Hotel Houston

Luxury Houston hotel in Downtown Houston with 2 restaurants
Four Seasons Hotel Houston offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 16500 square feet (1533 square metres) and includes conference space. A hot tub, a sauna, and a rooftop terrace are also featured at the luxury Four Seasons Hotel Houston. An area shuttle within 2 mi and A shopping centre shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Houston hotel.

  • 404 guestrooms or units
  • 20 levels
  • 2 dining venues
  • Conference rooms
  • 16500 sq ft of conference space
  • 1533 sq. m of conference space
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Four Seasons Hotel Houston offers 404 accommodations with iPod docking stations and DVD players. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Microwaves, fridges and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Spa has 4 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 2 mi
  • Area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Valet parking on site (USD 50 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Bayou & Bottle
  • Toro Toro

Family friendly

  • DVD player
  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,500 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 20 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 20 lb per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 35 per person
  • Valet parking fee: USD 50 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Four Seasons Hotel Houston
Four Seasons Houston
Houston Four Seasons Hotel
4 Seasons Hotel Houston
Houston Four Seasons
Four Seasons Houston Houston
Four Seasons Hotel Houston Hotel
Four Seasons Hotel Houston Houston
Four Seasons Hotel Houston Hotel Houston

Frequently asked questions

What is the cancellation policy at Four Seasons Hotel Houston?

Four Seasons Hotel Houston offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Seasons Hotel Houston?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Houston on 25 Nov 2024 start from AU$789.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Seasons Hotel Houston?

Yep, Four Seasons Hotel Houston has valet parking with in/out privileges for USD 50 per night.

Is there a spa on site at Four Seasons Hotel Houston?

Yep, The Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Four Seasons Hotel Houston have a pool?

Four Seasons Hotel Houston has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Four Seasons Hotel Houston?

Four Seasons Hotel Houston features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Four Seasons Hotel Houston a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Four Seasons Hotel Houston.

Is Four Seasons Hotel Houston family-friendly?

You bet! With amenities such as laundry facilities and a free shopping shuttle, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Four Seasons Hotel Houston is a hit with families.

Does Four Seasons Hotel Houston serve breakfast?

Sure does, full breakfast is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Four Seasons Hotel Houston?

No, Four Seasons Hotel Houston does not offer an airport shuttle service.

Is there a bar or restaurant at Four Seasons Hotel Houston?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Seasons Hotel Houston?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Four Seasons Hotel Houston?

Furry friends are welcome at Four Seasons Hotel Houston, with food and water bowls on offer. Just so you know, there's a weight limit of up to 9 kg per pet.

Four Seasons Hotel Houston Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 708 out of 1001 reviews" "
Rating 8 - Good. 178 out of 1001 reviews" "
Rating 6 - Okay. 67 out of 1001 reviews" "
Rating 4 - Poor. 36 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel, hialeah

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Angle

Stayed 1 night in Jul 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Jul 2024

2/10 Terrible

John, ST THOMAS

Stayed 4 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

vanesia

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Disliked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

James

Stayed 1 night in Jun 2024

10/10 Excellent

Sid, Prairie du Sac

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Corey

Stayed 2 nights in May 2024

10/10 Excellent

omen

Liked: Cleanliness, room comfort
Perfect getaway stay
Four Seasons Hotel Houston Houston, Texas was excellent as always
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Rafael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Gary

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Awesome and Clean
Stayed 2 nights in Mar 2024

8/10 Good

Rachelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Really lovely, fancy hotel. The staff were nice and agreeable but lacked follow through. We were missing a couple of items in our rooms, requested them from staff, and then they were never delivered. I was told they would accommodate our request for quiet rooms, and we were placed by an ice machine, a door where staff were coming and going, and above the pool where they play music evenings and weekend. Also a lack of fast casual dining. I was there with teens, but the dining in the hotel was really too fancy and pricey for feeding hungry teens. I suppose I should've known this hotel is best for fancy people doing fancy things.
Stayed 4 nights in Apr 2024

10/10 Excellent

Dora

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect getaway!
Stayed 1 night in Apr 2024

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Caryl Antoinette Turner, Chester

Liked: Cleanliness, property conditions & facilities
The residence location was fabulous.
Stayed 3 nights in Dec 2023

4/10 Poor

Blake

Stayed 1 night in Dec 2023