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The Whitehall Houston

4.0 star property
Hotel with free local shuttle, near Toyota Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Whitehall Houston

City view from property
Interior
Interior
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
The price is AU$194
includes taxes & fees
30 Nov - 1 Dec

Explore the area

Map
1700 Smith St, Houston, TX, 77002
  • Toyota Center
    14 min walk
  • House of Blues Houston
    15 min walk
  • Bayou Music Center
    15 min walk
  • Houston, TX (IAH-George Bush Intercontinental)
    24 min drive

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Premium bedding
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Houston Downtown, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (1006)
The price is AU$235
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Holiday Inn Houston Downtown, an IHG Hotel

About the area

Houston

The Whitehall Houston puts you in the heart of Houston, within a 20-minute stroll of Toyota Center and Downtown Aquarium. Highlights at this hotel include a restaurant, an outdoor swimming pool and a free area shuttle. .The coffee shop, Buffalo Bayou Coffee, is open for lunch. Part & Parcel is the hotel's own cocktail bar. Enjoy the 24-hour gym and pool loungers. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an area shuttle. .Places within a 30-minute walk of this 4-property class Downtown Houston hotel include George R. Brown Convention Center and Minute Maid Park.

What's nearby

  • Toyota Center - 14 min walk - 1.2 km
  • Downtown Aquarium - 18 min walk - 1.6 km
  • Minute Maid Park - 3 min drive - 2.4 km
  • George R. Brown Convention Center - 4 min drive - 3.1 km
  • Rice University - 7 min drive - 7.3 km

Getting around

  • Houston Station - 6 min drive
  • Downtown Transit Center Station - 7 min walk
  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪Benihana - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Thirteen by James Harden - ‬5 min walk
  • ‪Nua Thai Kitchen - ‬5 min walk
  • ‪Christian's Tailgate Bar & Grill - ‬6 min walk

About this property

The Whitehall Houston

Hotel with free local shuttle, near Toyota Center
The Whitehall Houston offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Whitehall Houston. A free area shuttle within 1.0 mi is available. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Houston hotel.

  • 1 building
  • 259 guestrooms or units
  • 12 levels
  • Conference rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Whitehall Houston offers 259 accommodations with a safe and complimentary newspapers. Tempur-Pedic beds feature premium bedding. Premium cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 1 mi
  • Area shuttle
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 25 November 2024 to 26 November 2024 (dates subject to change).
The property will be renovating from 25 November 2024 to 26 November 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Business centre
  • Lift
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

What is the cancellation policy at The Whitehall Houston?

The Whitehall Houston offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Whitehall Houston?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at The Whitehall Houston on 30 Nov 2024 start from AU$194.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Whitehall Houston?

Yep, The Whitehall Houston has valet parking with in/out privileges for USD 40 per night.

Does The Whitehall Houston have a pool?

The Whitehall Houston has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The property will be renovating one of the swimming pools from November 25 2024 until November 26 2024 (completion date subject to change).

What makes The Whitehall Houston a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at The Whitehall Houston.

Is The Whitehall Houston family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that The Whitehall Houston is a hit with families.

Does The Whitehall Houston serve breakfast?

You bet, full breakfast is available daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Whitehall Houston?

No, The Whitehall Houston does not offer an airport shuttle service.

Is there a bar or restaurant at The Whitehall Houston?

Yep, they've got a lounge bar and an onsite restaurant. The property will be renovating its dining venue from November 25 2024 until November 26 2024 (completion date subject to change).

What time are check-in & check-out at The Whitehall Houston?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Whitehall Houston?

Dogs are welcome at The Whitehall Houston, with food and water bowls on offer. Just so you know, there's a weight limit of up to 23 kg per pet.

The Whitehall Houston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 624 out of 1088 reviews" "
Rating 8 - Good. 187 out of 1088 reviews" "
Rating 6 - Okay. 132 out of 1088 reviews" "
Rating 4 - Poor. 68 out of 1088 reviews" "
Rating 2 - Terrible. 77 out of 1088 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Amparo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Tim

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and had great service. I didn't particularly appreciate that it didn't have a mini refrigerator.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. The room I stayed in was small but very nice. It was perfect for me by myself. The restaurant on the second floor has really good food. All in all I had a good stay.
Stayed 2 nights in Aug 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a little pricey. 1003 room are spacious and clean, but a little dated.. Tv’s needs to be upGrade. We wasn’t able to watch any Apps such as Netflix or Peacock. The toilet in the bathroom ran non-stop.
Stayed 3 nights in Aug 2024

10/10 Excellent

Aylin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Maria

Travelled with family
Liked: Room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Abel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is historic and well maintained. Service was impeccable. I will gladly book this hotel again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quit beautiful site
Stayed 1 night in Aug 2024

6/10 Okay

Robyn

Liked: Cleanliness, property conditions & facilities, room comfort
Won’t be returning.
The vallet was very rude and aggressive. He told me I could go in and check in. I went to drop my bag off at my room. Before I could put my bag down he was banging on my door and resting my keys. I had already told him I was leaving back out and he instructed me to park. I didn’t like his attitude. There is always a way to talk to people. By the way, my vehicle was not blocking anyone or anything. I hate that, that interaction took away from my experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Terrell

Liked: Staff & service, property conditions & facilities
Great customer service, and staff was amazing. Believe rooms can be updated a bit (paint, lighting, etc.)
Stayed 2 nights in Aug 2024

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the hotel. The coffee was at the restaurant, OUTSTANDING. Will stay again
Stayed 1 night in Aug 2024

8/10 Good

Wendy, Moreno Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good property for the price you pay. There are several restaurants and bars that are within walking distance that offer entertainment
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stuff
Stayed 2 nights in Aug 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was a bit outdated with stains on the bathtub, low shower head and wonky faucet handles to name a few things but overall a nice room and facility.
Stayed 2 nights in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Jul 2024

6/10 Okay

Renee

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Brentney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room. I like that they had the bathtub on one side of the room and the shower and toilet on the other side i also like the view of the City from our room.
Stayed 1 night in Aug 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall. EXCELLENT CUSTOMER SERVICE
Stayed 1 night in Aug 2024

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
**Disappointing Stay** Unfortunately, my stay at this hotel was underwhelming. The room was not clean, which was quite off-putting. Additionally, the shower head was broken, making it difficult to have a proper shower. To add to the inconvenience, there was no conditioner provided, which is a basic amenity I expected. On a positive note, they did offer 1 free water bottle, but that hardly made up for the other shortcomings. I hope the management takes these issues seriously and improves the guest experience in the future.
Stayed 1 night in Aug 2024

6/10 Okay

bridgette

Stayed 1 night in Aug 2024

10/10 Excellent

Stacy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and very helpful. They made sure we had everything we needed from extra towels to dinner suggestions. Excellent experience.
Stayed 6 nights in Jul 2024

6/10 Okay

Valarie, Ridgeland

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was beautiful and convenient to the theater we were visiting. Our room was nice, but in order to open the closet, we were told to pull hard but don’t break the closet door. The shower floor tile needed repairs. The staff was very accommodating and friendly.
Stayed 2 nights in Aug 2024