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Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort

3.5 star property
Family-friendly beachfront location with 3 outdoor pools

Photo gallery for Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort

3 outdoor pools, a heated pool, pool umbrellas, pool loungers
3 bars/lounges, poolside bar, beach bar
4 restaurants, breakfast, lunch, dinner served; Latin American cuisine
Junior Suite, 1 King Bed with Sofa bed, Oceanfront | View from room
Room, 1 Double Bed, Lanai (View)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Gym
The current price is AU$789
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
84001 Overseas Hwy, Islamorada, FL, 33036
  • Windley Key Fossil Reef Geological State Park
    ‪13 min walk‬
  • Theater of the Sea
    ‪14 min walk‬
  • History of Diving Museum
    ‪2 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Marina View

Room, 2 Queen Beds, Marina View

Room, 2 Queen Beds, Marina View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Room, 2 Queen Beds, Non Smoking, Balcony

Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Bedroom, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Balcony, View)

Room, 2 Queen Beds, Non Smoking (Balcony, View)

Room, 2 Queen Beds, Non Smoking (Balcony, View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (View)

Room, 1 King Bed, Balcony (View)

Room, 1 King Bed, Balcony (View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 2 Queen Beds

Cottage, 2 Queen Beds

Cottage, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Lanai (View)

Room, 1 Double Bed, Lanai (View)

Room, 1 Double Bed, Lanai (View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 6
  • 1 Double Bed

View all photos for Guest Room, 1 King, Cove Balcony

In-room safe, individually decorated, individually furnished, desk

Guest Room, 1 King, Cove Balcony

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Balcony, View)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Non Smoking (Balcony, View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area

Suite, 1 Bedroom, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (Balcony)

Junior Suite, 1 King Bed, Non Smoking (Balcony)

Junior Suite, 1 King Bed, Non Smoking (Balcony)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Non Smoking, Balcony

Suite, 1 Double Bed, Non Smoking, Balcony

Suite, 1 Double Bed, Non Smoking, Balcony

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • Sleeps 6
  • 1 Double Bed

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About the area

Islamorada

A family-friendly stay in Islamorada awaits you at Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort. You'll be within a 15-minute walk of Windley Key Fossil Reef Geological State Park and 2 km (1.2 mi) from History of Diving Museum. Highlights at this beachfront resort include 4 restaurants, 3 outdoor swimming pools and a private beach. .The restaurant, Mercado Morada, serves Latin American cuisine and is open for breakfast and dinner. Tiki Bar is the resort's own bar. Enjoy the marina, 24-hour gym and pool loungers as well as access to boat tours. 87295 square feet (8110 square metres) of event facilities include 10 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and free use of bicycles. Each morning cooked-to-order breakfast is served between 7:00 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of a free area shuttle. .With a stay at this 3.5-property class Islamorada resort, you'll be 3.1 km (1.9 mi) from Islamorada Brewery & Distillery and 3.5 km (2.2 mi) from Keys History & Discovery Center.
View more Resorts in IslamoradaOpens in a new window

What's nearby

  • Windley Key Fossil Reef Geological State Park - 13 min walk - 1.1 km
  • Theater of the Sea - 14 min walk - 1.2 km
  • History of Diving Museum - 2 min drive - 2.0 km
  • Florida Keys Brewing Co. - 4 min drive - 4.5 km
  • Founders Park - 4 min drive - 4.5 km

Getting around

  • Miami International Airport (MIA) - 102 min drive

Restaurants

  • ‪Lorelei Restaurant & Cabana Bar - ‬4 min drive
  • ‪Hog Heaven - ‬3 min drive
  • ‪Wahoo's Bar & Grill - ‬11 min walk
  • ‪Whale Harbor Restaurant Marina - ‬12 min walk
  • ‪Trading Post Grocery Store - ‬4 min drive

About this property

Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort

Family-friendly beachfront location with 3 outdoor pools
Simply walk outside to feel the sun on your face at the sandy beach. Bring your whole family to Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort for summer fun including 3 outdoor swimming pools, snorkelling and scuba diving.

There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This Art Deco resort also offers a 24-hour fitness centre, a garden and a terrace.

Smoking is allowed in designated areas at this 3.5-star Islamorada resort.

  • 214 guestrooms or units
  • 6 levels
  • 7 buildings
  • 4 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 87295 sq ft of conference space
  • 8110 sq. m of conference space
  • Built in 1969
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort offers 214 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 37-inch flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 4 miles
  • Area shuttle
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11 AM for a fee: USD 9 to 30 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Islamorada Pizza Co.
  • Kokomo Pool Bar
  • Mercado Morada
  • Starbucks
  • Tiki Bar

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Boat and paddles
  • Boat tours
  • Fishing
  • Free bicycle rentals
  • Heated pool
  • Kayaking
  • Motor boating
  • Paddleboard
  • Pedal boat
  • Personal motorised watercraft
  • Scuba diving
  • Shopping
  • Snorkelling
  • Water sports equipment

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 87,295 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a nature reserve
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (170 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 66.38 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • In-room bottled water
  • Parking
  • Pool access
  • Self-parking
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9 to 30 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Postcard Holiday Isle
Postcard Holiday Isle Islamorada
Postcard Inn Holiday Isle
Postcard Inn Holiday Isle Islamorada
Postcard Inn Beach Resort Islamorada
Postcard Inn Beach Resort
Postcard Beach Islamorada
Holiday Isle Resorts And Marina
Holiday Isle Hotel Islamorada
Holiday Isle Islamorada
Holiday Isle Resorts & Marina Hotel Islamorada
Postcard Beach
Postcard Inn at Holiday Isle
Postcard Inn Beach Resort Marina
Postcard Inn Beach Resort Marina

Frequently asked questions

What is the cancellation policy at Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort?

Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort on 27 Apr 2025 start from AU$682.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort?

The closest beach to Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort is Anne's Beach (17 km).

Does Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort have a pool?

Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort has 3 outdoor swimming pools and a heated pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort?

Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort features a private beach, 3 outdoor pools and a heated pool.

Is Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort family-friendly?

You bet! With amenities such as an arcade and 3 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort is a hit with families.

Does Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort serve breakfast?

Yeah, cooked-to-order breakfast is available daily from 7:00 AM to 11 AM.

Is there a free airport shuttle available at Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort?

No, Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort?

Dogs are welcome at Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort, with food and water bowls on offer.

Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 486 out of 1028 reviews
Rating 8 - Good. 234 out of 1028 reviews
Rating 6 - Okay. 167 out of 1028 reviews
Rating 4 - Poor. 77 out of 1028 reviews
Rating 2 - Terrible. 64 out of 1028 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great for a resort. Onsite restaurants have great food and amazing views. Contstant piped in music (all throughout the resort— on the beaches, the pools, the walkways, etc) was a downside but they might be par for the course on a resort. Biggest downside was that there is no hot tub on the premises. This might change as some of the resort is still under construction. Biggest upside is the amazing views and the wonderful staff. Everyone was not only polite, but helpful, and friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Anne

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This is the worst place in the keys. The renovation is just painting. Awful. Do not stay there
Stayed 2 nights in Dec 2024

10/10 Excellent

Nafeeza

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and amazing property. I love this resort. Will be back
Stayed 2 nights in Nov 2024

10/10 Excellent

Fred

Stayed 1 night in Oct 2024

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheeseburgers and paradise
The hotel and stAffwereamazing. Two of restaurants were being redone so our dinner choices on site were limited. Setting that aside, this place is unbelievably good for the price. A marina with boardwalk, live entertainment, a real Tiki bar, two perfect beach areas and great salt water swimming pools. Even an ice cream shop and a beachwear store on site.
Stayed 1 night in Oct 2024

10/10 Excellent

Suzette

The entire staff was very friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Lori A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Emily

Liked: Cleanliness, amenities
Loved it. Will book again

6/10 Okay

Amy

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was nice, food was also great. There's a lot of activitiess to do during the day. The hotel definitely needs a urgent renovation. The buildings need to be painted, the walls and stairs are dirty. The rooms and bathrooms need renovation and some updates, they look old and dirty.
Stayed 2 nights in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall
Quiet resort not too crowded
Stayed 2 nights in Oct 2023

6/10 Okay

Frederick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was good just very loud early in the morning and small room for the price.
Stayed 1 night in Oct 2023

2/10 Terrible

Shelby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was dirty and the toilet did not work. Told the front desk and nothing was done about it so we left and did stay the second night. Plus the tiki bar was out of almost everything. So bad that we left.
Stayed 1 night in Oct 2023

6/10 Okay

Christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved that this place had so many restaurants and bars. Unfortunately, none of them were open. It was inconvenient as they had a shuttle that would take you places. Imagine, all meals having to leave and catch a shuttle. BTW, the shuttle number wasn't working and went straight to voicemail and then we had to spend about 20 minutes calling to get staff to tell them we wanted a shuttle. Of course, they never answered right away. Very inconvenient. The pool was great, but they said they would take our room key to pay for drinks and snacks, but the system was down so we could only pay cash. Inconvenient again. Are you seeing the theme here? This is a prime place with lots to offer but the numerous excuses made our stay less than stellar.
Stayed 2 nights in Oct 2023

4/10 Poor

Scott, Fort Lauderdale

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property is half closed. Looks like it’s in receivership. 2 out of 3 restaurants closed, computer’s constantly down, not able to room charge and no cash accepted. Room was looking tired and rundown.
Stayed 1 night in Oct 2023

6/10 Okay

Margaret

Travelled with family
Disliked: Cleanliness, staff & service
Hope the new resort will have better service
We came to the PCI to celebrate our 3rd wedding anniversary after getting married at this resort. About a month ago we received notification that PCI was closing and renovating to become a larger property with its sister resort. While you're still forced to pay the resort fee, I felt cheated because the majority of the resort was closed down, aside from the front desk employees, every employee was rude and unhelpful. They spent all their time on their phones ignoring customers. We received a warm welcome however we were given free "cocktail" coupons except we're a "sober" couple. We did share the coupons with someone who could make use of them. There was no snorkeling equipment available as advertised, 3 years ago, we understood due to Covid, last year we were told Ian washed it away and this time no excuse, just a 'no" When we asked for towels for the beach, I was given a hassle because all the members of my sleeping room weren't present, however my mother, 78 and disabled couldn't walk that far. We paid for 2 sleeping rooms, requested adjoining bt were given side-by-side even though the adjoining room was available. We had some drunk and obnoxious people trying to break into our room several times and told them they were at the wrong room each time, only to find out they were in the room next to us, smoking and we were forced to keep our doors closed to avoid the pollution. We were assured our stay would still be great despite their impending closure yet it wasn't.
Stayed 4 nights in Oct 2023

10/10 Excellent

Fernando

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, view and service was good. Price vs quality is quite fair. Great marina and ocean views from room.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!
Stayed 2 nights in Oct 2023

8/10 Good

Gina

Liked: Staff & service
We adore The Post Card and the staff is always so helpful and kind. We are very happy to hear of their upcoming closing for remodeling. It is in real need of a face lift to match the photos on their website. However, the staff and general feel of being in their oasis is still a lovely experience which brings us back. Having updated rooms, amenities and more restaurant options will be worth the wait for 2024. See you soon Post Card!
Stayed 3 nights in Sep 2023

6/10 Okay

Iain

Travelled with partner
Liked: Staff & service
Always disappointing when you arrive at a resort which gave no pre-warning of its status as a current construction site. Who would choose to stay if this was known beforehand…? Meh…
Stayed 1 night in Oct 2023

4/10 Poor

Apryle

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was very small for the price.. A/C made loud noises even after complaining and having engineer up two times. Cleaning lady tried to walk in without knocking (thank God door was locked) bed felt like it was used and worn, outdated. Slept horrible
Stayed 3 nights in Oct 2023

4/10 Poor

Jason

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Steve

Liked: Staff & service, property conditions & facilities, room comfort
Floors were really dirty
Stayed 1 night in Oct 2023

2/10 Terrible

James

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Chose the postcard in for the number of restaurants and bar establishments. When we got there, there was only one bar/restaurant open with a limited menu. Most of the time you could hear the construction equipment beeping as they backed up around the units. My understanding is they are going to close, the complex on November 111/2023 for complete renovation. Very disappointing.
Stayed 1 night in Oct 2023