10/10 Excellent
Kelly
Travelled with partner
29 July 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were referred to Hotel Terra for our anniversary trip. From the moment we arrived, the staff of the hotel and surrounding business greatest us with smiles and warm welcomes. We thoroughly enjoyed the food and wine options on site. The room was a basic King and was clean and comfortable. The location in Teton village allowed us to enjoy everything Jackson has to offer and return to the comfort of this classy hotel and its neighbors. The only negatives we experienced was the restaurants favored ambiance over customer comfort. It was 70 degrees outside and the fireplaces were on inside Corsa. Made it somewhat difficult to enjoy the meal while sweating. Another is, we were not informed at check in or before that the gondola and tram were closed for private events on Fridays and Saturdays. Our anniversary was on Saturday and we were wanting to schedule a romantic dinner atop the mountains, however did not go to schedule til Thursday and they were sold out for the day and unable to accommodate, book ahead of time-lesson learned. The Chill Spa couples massage was amazing. Spa facilities were pleasurable and staff accommodating to our specific needs. All in all a fantastic 5 day vacay!
Kelly
Stayed 4 nights in Jul 2024