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Hotel Terra Jackson Hole - A Noble House Resort

4.5 star property
Luxurious slopeside resort with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Terra Jackson Hole - A Noble House Resort

Exterior
Snow and ski sports
Exterior
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Indoor pool, outdoor pool, open 9:00 AM to 10:00 PM, pool loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Spa
  • Hot tub
  • Room service
  • Housekeeping
  • Bar
The price is AU$1,301
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
3335 West Village Drive, Teton Village, WY, 83025
  • Jackson Hole Mountain Resort
    1 min walk
  • Jackson Hole Aerial Tram
    5 min walk
  • Bridger Gondola Ski Lift
    6 min walk
  • Jackson Hole, WY (JAC)
    34 min drive

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed (Terra)

Junior Suite, 1 King Bed with Sofa bed (Terra) | Living area

Junior Suite, 1 King Bed with Sofa bed (Terra)

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio (Urban)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Studio (Urban)

Highlights

Balcony
Fireplace
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
HDTV
  • 41 sq m
  • Sleeps 2
  • 1 Single Murphy Bed

View all photos for Suite, 3 Bedrooms

42-inch flat-screen TV with premium TV channels, TV, DVD player

Suite, 3 Bedrooms

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Kitchen
Fridge
Dining table
HDTV
  • 146 sq m
  • Sleeps 12
  • 1 King Bed, 1 Queen Murphy Bed and 3 Queen Beds

View all photos for Suite, 1 Bedroom

42-inch flat-screen TV with premium TV channels, TV, DVD player

Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Suite, 2 Bedrooms

42-inch flat-screen TV with premium TV channels, TV, DVD player

Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Fireplace
Air conditioning
Kitchen
Fridge
Dining table
Dishwasher
  • 93 sq m
  • Sleeps 8
  • 1 King Bed, 1 Single Murphy Bed and 2 Queen Beds

View all photos for Room, 1 King Bed (Terra)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Room, 1 King Bed (Terra)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Jetted bath
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Terra)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Room, 2 Queen Beds (Terra)

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Jetted bath
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Teton Mountain Lodge and Spa

Pool
Hot tub
Spa
Pet-friendly
4.7 out of 5, Exceptional, (851)
The price is AU$1,452
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Teton Mountain Lodge and Spa

About the area

Teton Village

A luxury stay in Teton Village awaits you at Hotel Terra Jackson Hole - A Noble House Resort. You'll be within steps of Jackson Hole Aerial Tram and within a short 5-minute stroll of Jackson Hole Mountain Resort. Highlights at this ski resort include 2 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The bistro, Osteria, serves Italian cuisine and is open for breakfast, lunch and dinner. Along with ski-in ski-out access, this resort offers on-site ski rentals, ski storage and ski passes. Plus you'll find an outdoor swimming pool, an indoor swimming pool and free Wi-Fi in public areas. Each morning to-go breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 4.5-property class Teton Village resort include Bridger Gondola Ski Lift and Teton Range.
View more Resorts in Teton VillageOpens in a new window

What's nearby

  • Jackson Hole Mountain Resort - 1 min walk
  • Jackson Hole Aerial Tram - 5 min walk
  • Bridger Gondola Ski Lift - 6 min walk
  • Moose Creek Ski Lift - 13 min walk
  • Teton Ski Lift - 10 min drive

Getting around

  • Jackson Hole, WY (JAC) - 34 min drive

Restaurants

  • ‪Corbet's Cabin - ‬19 min drive
  • ‪Piste Mountain Bistro - ‬15 min drive
  • ‪Calico Restaurant and Bar - ‬9 min drive
  • ‪Casper Restaurant - ‬12 min drive
  • ‪The Handle Bar At the Four Seasons Resort Jackson Hole - ‬11 min walk

About this property

Hotel Terra Jackson Hole - A Noble House Resort

Luxurious slopeside resort with a full-service spa
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Conveniences like ski storage, ski equipment rentals and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in one of the resort's 2 bars/lounges.

There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers an indoor pool, an outdoor pool and a sauna. Free self parking is available.

This 4.5-star Teton Village resort is smoke free.

  • 132 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 4198 sq ft of conference space
  • 390 sq. m of conference space
  • Built in 2008
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Hotel Terra Jackson Hole - A Noble House Resort offers 132 accommodations with DVD players and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with in-room jetted baths, dressing gowns, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 42-inch flat-screen televisions come with pay-per-view films. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Covered valet parking on site (USD 45 per day)
  • Uncovered extended parking on site (USD 45 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 15 to 35 for adults and USD 10 to 25 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Osteria
  • Osteria Next Door

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Designer stores
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Spa tub
  • Steam room

Family friendly

  • DVD player
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (4,198 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 1 October 2024 to 30 November 2024 (completion date subject to change). The following areas are affected:
  • Sauna
  • Spa
  • Hot tub

Alternative facilities will be available off-site during the renovation.

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 300 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10.17 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 35 for adults and USD 10 to 25 for children
  • Airport shuttle fee: USD 90 per person (one-way)
  • Valet parking fee: USD 45 per day
  • Uncovered extended parking fee: USD 45 per day
  • Pet deposit: USD 300 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Terra
Hotel Terra Teton Village
Terra Hotel
Terra Teton Village
Hotel Terra Jackson Hole Teton Village
Terra Jackson Hole Hotel
Terra Jackson Hole Teton Village
Hotel Terra Jackson Hole
Terra Jackson Hole
Hotel Terra Jackson Hole A Noble House Resort
Hotel Terra A Noble House Resort
Hotel Terra Jackson Hole - A Noble House Resort Resort
Hotel Terra Jackson Hole - A Noble House Resort Teton Village

Frequently asked questions

What is the cancellation policy at Hotel Terra Jackson Hole - A Noble House Resort?

Hotel Terra Jackson Hole - A Noble House Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Terra Jackson Hole - A Noble House Resort?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Terra Jackson Hole - A Noble House Resort on 6 Jan 2025 start from AU$1,180.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Terra Jackson Hole - A Noble House Resort?

Yep, Hotel Terra Jackson Hole - A Noble House Resort has a free self car park. Additionally there is covered valet parking for USD 45 per day.

Is there a spa on site at Hotel Terra Jackson Hole - A Noble House Resort?

Yep, there is an onsite spa at Hotel Terra Jackson Hole - A Noble House Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Hotel Terra Jackson Hole - A Noble House Resort have a pool?

Hotel Terra Jackson Hole - A Noble House Resort has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 10:00 PM.

What luxury perks are available at Hotel Terra Jackson Hole - A Noble House Resort?

Hotel Terra Jackson Hole - A Noble House Resort features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with Private jetted baths, premium bedding and room service.

What makes Hotel Terra Jackson Hole - A Noble House Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Terra Jackson Hole - A Noble House Resort.

Is Hotel Terra Jackson Hole - A Noble House Resort family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Hotel Terra Jackson Hole - A Noble House Resort is a hit with families.

Are there hot tubs in the rooms at Hotel Terra Jackson Hole - A Noble House Resort?

No, but there are Jetted bath in the guestrooms.

Does Hotel Terra Jackson Hole - A Noble House Resort serve breakfast?

You bet, to-go brekkie is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Terra Jackson Hole - A Noble House Resort?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Terra Jackson Hole - A Noble House Resort?

Yep, you can grab a meal at Hotel Terra Jackson Hole - A Noble House Resort's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Hotel Terra Jackson Hole - A Noble House Resort?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hotel Terra Jackson Hole - A Noble House Resort?

Dogs are welcome at Hotel Terra Jackson Hole - A Noble House Resort, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 32 kg per pet.

Hotel Terra Jackson Hole - A Noble House Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 458 out of 710 reviews" "
Rating 8 - Good. 169 out of 710 reviews" "
Rating 6 - Okay. 48 out of 710 reviews" "
Rating 4 - Poor. 23 out of 710 reviews" "
Rating 2 - Terrible. 12 out of 710 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin, Easton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness
The setting in the Teton Village was beautiful. The staff was pleasant but not very informed about the region and concierge was never present during our stay. The restaurant in the hotel was very good. The hotel itself was just ok but not up to the price paid. Lots of small issues that in a less expensive hotel would not be an issue but for the price we would expect much better. Some examples are the room was tight, window was filthy with an antenna dangling off the roof in front of it (interfered with the view of the mountain), no extra towels, water temperature was hard to adjust with the loose handle and the tub side was quite high making getting in and out an adventure and had to ask for the facial tissues to be replaced instead of housekeeping just doing so during their daily cleaning. Seemed like 2 star quality for 5 star price.
Stayed 3 nights in Sep 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly knowledgeable property was was clean all around a great stay would highly recommend!
Stayed 2 nights in Sep 2024

8/10 Good

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally fine but water temperature in room was problematic and took 2 days to fix
Stayed 3 nights in Aug 2024

10/10 Excellent

Stan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
♡
Stayed 3 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were referred to Hotel Terra for our anniversary trip. From the moment we arrived, the staff of the hotel and surrounding business greatest us with smiles and warm welcomes. We thoroughly enjoyed the food and wine options on site. The room was a basic King and was clean and comfortable. The location in Teton village allowed us to enjoy everything Jackson has to offer and return to the comfort of this classy hotel and its neighbors. The only negatives we experienced was the restaurants favored ambiance over customer comfort. It was 70 degrees outside and the fireplaces were on inside Corsa. Made it somewhat difficult to enjoy the meal while sweating. Another is, we were not informed at check in or before that the gondola and tram were closed for private events on Fridays and Saturdays. Our anniversary was on Saturday and we were wanting to schedule a romantic dinner atop the mountains, however did not go to schedule til Thursday and they were sold out for the day and unable to accommodate, book ahead of time-lesson learned. The Chill Spa couples massage was amazing. Spa facilities were pleasurable and staff accommodating to our specific needs. All in all a fantastic 5 day vacay!
Stayed 4 nights in Jul 2024

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Larry, TULSA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, particularly Tyler, were helpful and attentive.
Stayed 3 nights in May 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property! From the service to the room, the decor and the food! Fabulous stay and a fabulous location!
Stayed 3 nights in Mar 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2024

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

CalvinBrittney

Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 3 nights in Jan 2024

10/10 Excellent

Andrew

Stayed 3 nights in Jan 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Alexandra

Stayed 2 nights in Oct 2023

10/10 Excellent

ZOILA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience. Would definitely stay here again!!
Stayed 3 nights in Sep 2023

2/10 Terrible

Katya

Travelled with family
Disliked: Staff & service
Booked a reservation with Expedia several days in advance and when I arrived to the hotel they could not find my reservation. Front desk said they were going to put it in manually but when Expedia called them they recommended to just give me a refund. Unacceptable we'll never stay here
Stayed 1 night in Oct 2023

10/10 Excellent

Izabella, Chicago

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is SO beautiful, warm and inviting. 5 star accommodation with amazing views! Easy parking and so close to Teton National Park! Loving our stay!
Stayed 1 night in Sep 2023

6/10 Okay

Matt, Mamaroneck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Look elsewhere for an upscale stay in Jackson
Poor experience from the start. Beds are uncomfortably firm, AC was noisy in first room, nightstand drawers stayed open because it was so uneven they wouldn’t stay shut. Sink leaked wastewater all down into the lone drawer in the bathroom, ruining dozens of my wife’s makeup brushes, makeup pallets and folding pouches they were in and manager offered to move us rooms after my insistence and a $100 credit (about 5% of the cost of the 3 night stay). They did attempt to make it up to us later with a free dinner at the lobby restaurant instead of the paltry credit but the new room’s AC didn’t work (fortunately it’s a cool location at night so we just opened the door), and the “water hammer” was so bad in the bathtub you could not take a bath as it sounded like a jackhammer inside the walls. This was supposed to be a luxurious experience to celebrate our 18th wedding anniversary and instead we lost an entire day to cleanup, changing rooms and shopping for new products and it spoiled the vibe of the stay completely. The managers were both very nice but dealing with what is branded as a luxury hotel experience, their minuscule efforts fell very short. We’ve stayed in Teton Village many times and have had better experiences everywhere else we’ve stayed
Stayed 3 nights in Sep 2023

10/10 Excellent

carroll, Johnson City

Stayed 2 nights in Aug 2023

8/10 Good

Shlomo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023