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Snow King Resort Hotel & Luxury Residences

4.5 star property
Luxurious slopeside resort with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Snow King Resort Hotel & Luxury Residences

Outdoor pool, pool loungers
Premium bedding, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; American cuisine, pool views
Exterior
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Room service
  • Breakfast available
  • Pet-friendly
The price is AU$379
includes taxes & fees
20 Jan - 21 Jan 2025

Explore the area

Map
400 E Snow King Ave, Jackson, WY, 83001
  • Alpine Slide of Jackson Hole
    1 min walk
  • Snow King Resort
    4 min walk
  • Haydens Post
    1 min walk
  • Jackson Hole, WY (JAC)
    15 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury One Bedroom Parlor Suite

Luxury One Bedroom Parlor Suite

Luxury One Bedroom Parlor Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 107 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Grab Bars)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Grab Bars)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury One Bedroom Condo

Microwave, coffee/tea maker, cookware/dishes/utensils

Luxury One Bedroom Condo

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 185 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Three Bedroom Condo

Premium bedding, in-room safe, desk, laptop workspace

Luxury Three Bedroom Condo

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 214 sq m
  • Mountain view
  • Sleeps 8
  • 1 Queen Bed, 1 King Bed and 1 Double Murphy Bed

View all photos for Room, 1 King Bed, Accessible (Grab Bars)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Grab Bars)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Lodge at Jackson Hole

Pool
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1015)
The price is AU$336
for 1 room
includes taxes & fees
6 Jan - 7 Jan
The Lodge at Jackson Hole

About the area

Jackson

A luxury stay in Jackson awaits you at Snow King Resort Hotel & Luxury Residences. Within steps you'll find Alpine Slide of Jackson Hole and Phil Baux Park. Highlights at this ski resort include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, aromatherapy and hydrotherapy along with access to the sauna. The restaurant, Haydens Post, serves American cuisine and is open for breakfast, lunch and dinner. At the resort's own lounge bar, you can stop for a drink. With ski-in ski-out access, there's more time for downhill skiing and cross-country skiing and you'll find skiing lessons on site. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a hot tub. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. .Attractions within a 10-minute drive of this 4.5-property class Jackson resort include Grand Teton National Park and Jackson Town Square.
View more Resorts in JacksonOpens in a new window

What's nearby

  • Snow King Resort - 4 min walk
  • Jackson Hole Rodeo Grounds - 9 min walk
  • Jackson Town Square - 12 min walk
  • Jackson Hole Historical Society and Museum - 15 min walk
  • Jackson Hole and Greater Yellowstone Visitor Center - 3 min drive

Getting around

  • Jackson Hole, WY (JAC) - 15 min drive

Restaurants

  • ‪Snake River Brewery & Restaurant - ‬13 min walk
  • ‪StillWest Brewery & Grill - ‬5 min walk
  • ‪Roadhouse Pub & Eatery - ‬12 min walk
  • ‪Million Dollar Cowboy - ‬13 min walk
  • ‪Persephone Bakery - ‬11 min walk

About this property

Snow King Resort Hotel & Luxury Residences

Luxurious slopeside resort with a full-service spa
During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Snow King Resort Hotel & Luxury Residences helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the resort's bar.

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers an outdoor pool, a 24-hour fitness centre and ski passes.

This 4.5-star Jackson resort is smoke free.

  • 203 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 1976
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Snow King Resort Hotel & Luxury Residences offers 203 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

This Jackson resort provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 20 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Haydens Post

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Mini golf
  • Outdoor pool
  • Ropes course
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snow tubing
  • Snowboarding
  • Snowshoeing
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities
  • Mini golf
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 1 November and 3 December.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1 per cent destination fee will be charged.
  • Resort fee: USD 43.72 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • In-room coffee
  • Newspaper
  • Parking
  • Phone calls
  • Pool access
  • Ski storage

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 12 for children
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

King Snow
Snow King
Snow King Jackson
Snow King Resort Hotel Luxury Residences Jackson
Snow King Resort Hotel Jackson
Snow King Hotel
Snow King Resort (Grand Vista Lodging) Hotel Jackson
Snow King Resort Jackson Hole, WY
Snow King Resort Hotel Luxury Residences
Snow King Luxury Residences Jackson
Snow King Luxury Residences
Snow King Resort Hotel
Snow King & Residences Jackson
Snow King Resort Hotel & Luxury Residences Resort
Snow King Resort Hotel & Luxury Residences Jackson
Snow King Resort Hotel & Luxury Residences Resort Jackson

Frequently asked questions

What is the cancellation policy at Snow King Resort Hotel & Luxury Residences?

Snow King Resort Hotel & Luxury Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Snow King Resort Hotel & Luxury Residences?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Snow King Resort Hotel & Luxury Residences on 20 Jan 2025 start from AU$305.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Snow King Resort Hotel & Luxury Residences?

Yep, there is an onsite spa at Snow King Resort Hotel & Luxury Residences. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Snow King Resort Hotel & Luxury Residences have a pool?

Snow King Resort Hotel & Luxury Residences has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Snow King Resort Hotel & Luxury Residences a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Snow King Resort Hotel & Luxury Residences.

Is Snow King Resort Hotel & Luxury Residences family-friendly?

You bet! With amenities such as an arcade and on-site mini golf, as well as free infant beds in the guestrooms, it's no surprise that Snow King Resort Hotel & Luxury Residences is a hit with families.

Does Snow King Resort Hotel & Luxury Residences serve breakfast?

Sure does, buffet brekkie is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Snow King Resort Hotel & Luxury Residences?

No, Snow King Resort Hotel & Luxury Residences does not offer an airport shuttle service.

Is there a bar or restaurant at Snow King Resort Hotel & Luxury Residences?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Snow King Resort Hotel & Luxury Residences?

Check-in begins at 4 PM. Check-out time is 11 AM.

Snow King Resort Hotel & Luxury Residences Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 483 out of 1002 reviews" "
Rating 8 - Good. 268 out of 1002 reviews" "
Rating 6 - Okay. 136 out of 1002 reviews" "
Rating 4 - Poor. 73 out of 1002 reviews" "
Rating 2 - Terrible. 42 out of 1002 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Eliana

Travelled with partner
Great location, good restaurant on site. Will be back.
Stayed 1 night in Sep 2024

10/10 Excellent

Leo, Kaysville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet was showering wear and looked like it needed a deep cleaning. Shared microwave was advertised and i was told by staff when i called to check to see if our room had one, that there was a shared one available. It was in the the basement in the laundry room. A tiny old microwave in an area not conducive for cooking food. Person at desk had to ask to ask others to even know where it was. If you advertise a shared microwave, staff should know about it and it should be in excellent condition in an area appropriate fir cooking food.
Stayed 1 night in Sep 2024

6/10 Okay

Judith, La Quinta

We were disapppinted. The property is tired and needs some TLC. For the price we could have done better. Wouldn't stay there again.
Stayed 3 nights in Jun 2024

6/10 Okay

Michael

Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Vivian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Loved everything about it
Stayed 3 nights in Sep 2024

10/10 Excellent

RONALD

Stayed 2 nights in Sep 2024

6/10 Okay

Linda, Hartland

Travelled with family
Disliked: Staff & service, amenities
Not worth the price Room was nice, remodeled but air conditioner was very loud. They didn’t seem to like the fact that I booked through Expedia and put me behind the elevator and wouldn’t move me when I asked. No hot water on my 2nd morning and they would not give me any $ credit.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Sep 2024

2/10 Terrible

Julie

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The location if good but other than that I would say it was not worth the price paid. The rooms are very dated and worn out. The thermostats are locked out so you have no control over the temps. The internet was very slow, and we were here in September, I couldn’t imagine it in the summer at full capacity. The bed was very comfortable and the condo was quiet, but again, it’s off-season. The worst part of the stay was the lack of customer service. Every employee, with the exception of the “engineer” who had to come fix a problem in our room, seemed apathetic, uninterested and failed to provide even remotely good service. This was the only place in town that added on a mandatory 20% service charge to the bar/food bills, it became obvious after our first visit to the bar why. Bartender Kevin was there on our first visit, when I asked him what the house cab was (not looking at the menu) and he said the Two Mountain, I ordered it because I had a credit for 2 free cocktails and know that only well drinks and house wines are ever covered. When we asked for the bill I hseat anded him the credit voucher for which he replied “well that won’t work on your drinks”. As it turned out he had misled me (basically upsold me on the wine without my knowledge) and tried to explain it away as a misunderstanding. There was no misunderstanding in “what is your house cab?” The bar is open until 10pm, every was occupied and he had that bar cleaned and shut down by 9pm. Terrible stay.
Stayed 2 nights in Sep 2024

8/10 Good

Anthony Dominick

Stayed 8 nights in Aug 2024

8/10 Good

H, Lakeland

Stayed 6 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, restaurant on property good. Easy parking and safe area.
Stayed 3 nights in Sep 2024

8/10 Good

Dewayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good job great visit
Stayed 5 nights in Aug 2024

6/10 Okay

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
Great checkin with Michelle. She “upgraded” us to a “Teton View” which doesn’t exist from the rooms. The whole hotel is tired, dirty, noisy and in need of lots of TLC. I called the front desk on 3 occasions over 4 days and got the same response; no action, simply an “I’m sorry”. They need to take better care of the place, clean it up (even run a vacuum) and hire staff that cares a bit. Otherwise, it’s just a ratty old hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jenna

Stayed 6 nights in Sep 2024

8/10 Good

Lorraine

Stayed 5 nights in Sep 2024

8/10 Good

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Leo

Liked: Staff & service
Very Good Staff. Owner needs to replace old rugs. Beds are very lumpy and very bad blankets.
Stayed 5 nights in Sep 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Roy, Kuwait

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel didn’t give us the complimentary upgrade as per the offer claiming the hotel was full, but in fact it wasn't full. Expedia should put some strict terms on the hotels as they are not complying with the upgrade policy.
Stayed 3 nights in Aug 2024

6/10 Okay

Anthony

Travelled with family
Disliked: Staff & service, property conditions & facilities
Property is old and in fair to poor shape. Staff are not well trained. Rooms are poorly appointed with broken furniture.
Stayed 3 nights in Aug 2024

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2024