4/10 Poor
Elizabeth, Mexico
Travelled with partner
10 Oct 2024
Disliked: Amenities, property conditions & facilities
I was so looking forward to this stay, but I was severely underwhelmed. The facilities are quite old and not well maintained. Our room had ink stain everywhere: carpet, bed headboard, sofa, kitchen table… Kitchen appliances work well but it doesn’t have even the minimum supplies (no sponge to wash dishes, no kitchen towel, no saucepan). It has a huge dishwasher, for two people, doesn’t make a lot of sense to run it frequently almost empty, but, with no other alternative to wash the dishes… The laundry has two washing machines, and the property is quite large. I spent a whole afternoon trying to wash my clothes and never found an empty one. Additionally, they state that they sell laundry soap in their store, not true -bring some. The heat/AC unit wasn’t working properly and it took them forever to fix it, while we where freezing in our room. Overall, it looks nice, and I so wanted to like it, but definitely won’t be back
Elizabeth
Stayed 4 nights in Oct 2024