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Herbert Samuel Jerusalem

Hotel with a full-service spa, near Western Wall

Photo gallery for Herbert Samuel Jerusalem

Indoor pool
Meeting facility
Luxury Suite | View from room
Superior Room | City view
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Spa
  • Gym
  • Breakfast available
  • 24/7 front desk
The current price is AU$271
includes taxes & fees
25 Feb - 26 Feb

Explore the area

Map
Shamai 25, Jerusalem
  • Ben Yehuda Street
    ‪1 min walk‬
  • Mamilla Mall
    ‪9 min walk‬
  • Jerusalem Great Synagogue
    ‪10 min walk‬
  • Tel Aviv (TLV-Ben Gurion)
    ‪44 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

View from room

Deluxe Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Luxury Suite

Luxury Suite | Living area

Luxury Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Jerusalem

Herbert Samuel Jerusalem puts you in the heart of Jerusalem, within steps of Ben Yehuda Street and Zion Square. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Spa can include massages, facials and body treatments along with access to the sauna and steam room. The restaurant, Dining Room, serves Middle Eastern cuisine and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and sauna. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10:00 AM. .Near this Jerusalem City Centre hotel, you'll find Western Wall.

What's nearby

  • Ben Yehuda Street - 1 min walk
  • Mamilla Mall - 9 min walk
  • Machane Yehuda Market - 11 min walk
  • Al-Aqsa Mosque - 5 min drive
  • Western Wall - 5 min drive

Getting around

  • Yekuti'el Adam Station - 20 min drive
  • Jerusalem Biblical Zoo Station - 21 min drive
  • Tel Aviv (TLV-Ben Gurion) - 44 min drive

Restaurants

  • ‪Mike's Place - ‬2 min walk
  • ‪Mr. Greens - ‬1 min walk
  • תמול שלשום
  • ‪זוני - ‬1 min walk
  • ‪Aroma Yafo - ‬2 min walk

About this property

Herbert Samuel Jerusalem

Hotel with a full-service spa, near Western Wall
Herbert Samuel Jerusalem offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A 24-hour fitness centre, spa services, and a library are also featured at the business-friendly Herbert Samuel Jerusalem.

This Jerusalem hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 7 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Herbert Samuel Jerusalem offers 137 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, English, Hebrew, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 35 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: USD 35 for adults and USD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dining Room
  • Lobby Cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Check-in on Saturdays and public holidays is 1 hour after sunset, which is approximately 7 PM in winter and 9 PM in summer.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 35 for children
  • Nearby parking fee: USD 35 per night (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Herbert Samuel Jerusalem Hotel
Herbert Samuel Hotel
Herbert Samuel Jerusalem
Herbert Samuel
Herbert Samuel Jerusalem Hotel
Herbert Samuel Jerusalem Jerusalem
Herbert Samuel Jerusalem Hotel Jerusalem

Frequently asked questions

What is the cancellation policy at Herbert Samuel Jerusalem?

Herbert Samuel Jerusalem offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Herbert Samuel Jerusalem?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Herbert Samuel Jerusalem on 25 Feb 2025 start from AU$270.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Herbert Samuel Jerusalem?

Yep, Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Herbert Samuel Jerusalem have a pool?

Herbert Samuel Jerusalem has an indoor pool.

Does Herbert Samuel Jerusalem serve breakfast?

Yep, buffet breakfast is served daily between 7 AM and 10:00 AM.

Is there a free airport shuttle available at Herbert Samuel Jerusalem?

No, Herbert Samuel Jerusalem does not offer an airport shuttle service.

Is there a bar or restaurant at Herbert Samuel Jerusalem?

Yep, they've got a lounge bar and an onsite restaurant that serves Middle Eastern cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Herbert Samuel Jerusalem?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Herbert Samuel Jerusalem?

No, only service animals are allowed.

Herbert Samuel Jerusalem Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 437 out of 699 reviews
Rating 8 - Good. 165 out of 699 reviews
Rating 6 - Okay. 52 out of 699 reviews
Rating 4 - Poor. 25 out of 699 reviews
Rating 2 - Terrible. 20 out of 699 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

shana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, friendly staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, friendly, great cappuccino & breakfast..well priced..
Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located staff very accommodating well price
Stayed 1 night in Nov 2024

10/10 Excellent

Ariel

Stayed 5 nights in Oct 2024

8/10 Good

Avigail

Stayed 1 night in Oct 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 5* quality hotel. Incredible value.
Really nice hotel. Breakfast amazing. Good service. Was upgraded to a delux room with bit more space. Rare find in jlem with stunning indoor pool. Only gripe is the lack of onsite parking so had to pay externally every time. And the carpark nearby that has an arrangement (20% discount for guests) closes at 11pm so if you miss that deadline you have to go elsewhere without discount.
Stayed 4 nights in Oct 2024

8/10 Good

moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and large rooms, good breakfast. Staff is ready to help with any problem. Excellent location
Stayed 1 night in Oct 2024

10/10 Excellent

meir

Stayed 1 night in Sep 2024

8/10 Good

Samuel V

Stayed 4 nights in Sep 2024

10/10 Excellent

Faige

Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of Jersualem. Access by car was slightly tricky, and involved a short walk, but the hotel itself was fabulous.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept well and was very comfortable. Breakfast was great and location is convenient to everything.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room in an amazing location. Breakfast was beautiful and more than plentiful
Stayed 1 night in May 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and the room was large. The shower was big enough for four people. A bottle of wine and fruit awaited. Breakfast buffet was huge. Had a relaxing massage at the health spa. Would stay again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Meir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Farida, Arlington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located to attractions. Check in process during Shabbat was a bit more involved.
Stayed 4 nights in Jun 2024

2/10 Terrible

haya

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
Stayed 2 nights in Jun 2024

8/10 Good

Alber

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in May 2024

6/10 Okay

ERAN

Liked: Room comfort
Amazing location... Is not enough
The staff is friendly, the hotel is in decent shape and the location is right at the center of everything which is amazing. However you are not supposed to feel like people in the street are with you in the room when you are on the 8th floor. Any self respecting hotel would have soundproof windows. Service was ok though we asked the safe to be opened and nobody came... Overall a nice hotel and the beds are very comfortable but not recommended if you're a light sleeper because it's very noisy outside until late at night.
Stayed 2 nights in May 2024

10/10 Excellent

Leon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Shahar

Liked: Cleanliness, staff & service, room comfort
Shows signs of age but still among the top in town
My third or fourth stay at this hotel and unfortunately it is not keeping the quality it offered in previous stays. Staff is friendly and helpful but the facility maintenance is not keeping up. Noisy aircon, broken sensor in elevator. Water faucet at public toilet wobbly. Yet - the location is great. Plenty of entertainment, attractions and food within walking distance. Beautiful vista from dining room at 11th floor and a great breakfast buffet. Spa and pool at the basement. Spa offers treatments alas a small basement pool isn’t much fun.
Stayed 2 nights in Apr 2024

6/10 Okay

Arie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024