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Grand Alora Hotel

4.0 star property
Hotel in Alor Setar with a 24-hour front desk and a coffee shop

Photo gallery for Grand Alora Hotel

Exterior
Lobby lounge
Corporate Suite
Reception hall
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
No. 888, Persiaran Bandar Baru Mergong, Lebuhraya Sultanah Bahiyah, Alor Setar, Kedah, 05150
  • Pekan Rabu Complex
    ‪4 min drive‬
  • Alor Setar Tower
    ‪5 min drive‬
  • Aman Central
    ‪5 min drive‬
  • Alor Setar (AOR-Sultan Abdul Halim)
    ‪15 min drive‬

Room options

View all photos for Signature Deluxe

Signature Deluxe

Signature Deluxe

Highlights

Soundproofed
Air conditioning
LCD TV
Bidet
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Minibar, in-room safe, desk, soundproofing

Deluxe Twin

Highlights

Soundproofed
Air conditioning
LCD TV
Bidet
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
  • 10 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Corporate Suite

Corporate Suite

Corporate Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Bidet
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Deluxe King

Interior

Signature Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Interior

Deluxe Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King

Minibar, in-room safe, desk, soundproofing

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe

Minibar, in-room safe, desk, soundproofing

Executive Deluxe

  • Sleeps 2
  • 1 King Bed

View all photos for Signature Deluxe Twin

Interior

Signature Deluxe Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Corporate Suite

Interior

Corporate Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Executive Suite

Minibar, in-room safe, desk, soundproofing

Premium Executive Suite

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Premium Suite

Minibar, in-room safe, desk, soundproofing

Premium Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Alora Suite

Minibar, in-room safe, desk, soundproofing

Grand Alora Suite

  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Alor Setar

Grand Alora Hotel puts you in the centre of Alor Setar, 2.2 km (1.4 mi) from Mahathir’s Birthplace and 2.2 km (1.4 mi) from Rumah Kelahiran Mahathir. Highlights at this hotel include a restaurant and an outdoor swimming pool. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a coffee shop/cafe and laundry facilities. Continental breakfast is available daily between 7:00 AM and 10:30 AM. .With a stay at this 4-property class Alor Setar hotel, you'll be 2.8 km (1.7 mi) from Kedah State Art Gallery and 2.8 km (1.7 mi) from Clock Tower.

What's nearby

  • Zahir Mosque - 4 min drive - 3.5 km
  • Pekan Rabu Complex - 4 min drive - 3.0 km
  • Alor Star Mall - 4 min drive - 3.6 km
  • Alor Setar Tower - 5 min drive - 3.4 km
  • Aman Central - 5 min drive - 4.9 km

Getting around

  • Alor Setar (AOR-Sultan Abdul Halim) - 15 min drive

Restaurants

  • ‪M Nasir Roti Canai - ‬10 min walk
  • ‪金咖啡屋 - ‬15 min walk
  • ‪Chatto - ‬3 min walk
  • ‪Radix Chicken House - ‬10 min walk
  • ‪Nasi kandar imran restaurant - ‬12 min walk

About this property

Grand Alora Hotel

Hotel in Alor Setar with 24-hour front desk and coffee shop/cafe
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 9447 square feet (878 square metres) and includes conference space. The business-friendly Grand Alora Hotel also features an outdoor pool, concierge services, and laundry facilities.

This 4-star Alor Setar hotel is smoke free.

  • 235 guestrooms or units
  • 9447 sq ft of conference space
  • 878 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Grand Alora Hotel offers 235 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: MYR 35 for adults and MYR 18 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • 9,447 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MYR 80.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 80.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 35.00 for adults and from MYR 18.00 for children
  • Early check-in fee: MYR 80.00 (subject to availability)
  • Late check-out fee: MYR 80.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Alora Hotel
Grand Alora
Grand Alora Hotel
Grand Alora Hotel Kedah
Grand Alora Kedah
Hotel Alora
Hotel Grand Alora
Grand Alora Hotel Alor Setar
Grand Alora Alor Setar
Grand Alora Hotel Alor Setar, Malaysia - Kedah
Grand Alora Hotel Hotel
Grand Alora Hotel Alor Setar
Grand Alora Hotel Hotel Alor Setar

Frequently asked questions

What is the cancellation policy at Grand Alora Hotel?

Grand Alora Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Grand Alora Hotel have a pool?

Grand Alora Hotel has an outdoor pool.

Does Grand Alora Hotel serve breakfast?

Sure does, continental brekkie is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Grand Alora Hotel?

No, Grand Alora Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Alora Hotel?

Yep, you can grab a meal at Grand Alora Hotel's onsite restaurant.

What time are check-in & check-out at Grand Alora Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Alora Hotel?

No, pets are not allowed.

Grand Alora Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 82 out of 275 reviews
Rating 8 - Good. 117 out of 275 reviews
Rating 6 - Okay. 49 out of 275 reviews
Rating 4 - Poor. 22 out of 275 reviews
Rating 2 - Terrible. 5 out of 275 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Cheng Ean

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel condition was bad, first check in room was not cleaning, all the trash and bed not clean… change to the new room and room are too dark
Stayed 1 night in Apr 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
A very pleasant 2 day stay in Alor Setar.
A very pleasant 2 day stay at the hotel. The room allocated was spacious, clean and comfortable. I used the gym and swimming facilities and both were good. I used the hotel for breakfast and for evening meals and both were very good with a wide range of selection. All of the staff I encountered were very friendly and courteous. The main tourist sites within the city were only 15 minutes drive away or 12 Ringgit (£2) by taxi.
Stayed 2 nights in Feb 2024

6/10 Okay

Kee

Stayed 4 nights in Aug 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good. Smell of smoke in the early hours of the morning in a non smoking room.
Stayed 4 nights in Aug 2023

8/10 Good

Mahazeey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is surrounded by shopping malls, shops, restaurants and street food stalls. Nice place. Just suggestion to add more light inside the room, it’s quite uncomfortable for me with vision problems. Also dirty kettle.
Stayed 1 night in Aug 2023

10/10 Excellent

SUHADA BINTI MIOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Overall, kids enjoyed the trip. Rooms are ok.
Stayed 3 nights in Dec 2022

4/10 Poor

Lee Cheng

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointed with the room ,dirty carpet with smell ,coffee cup wit lipstick and coffee stained.only gd is the room is big.
Stayed 1 night in Dec 2022

8/10 Good

Aminuddin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Sep 2022

8/10 Good

Abdul Rashid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

4/10 Poor

ISWAL HAMIZAH

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022

6/10 Okay

Nasraat Begum

Travelled with family
Liked: Staff & service
Everything ok except should be more clean, a lot of dust on the carpet and furniture. Handheld Shower very difficult to use or adjust when I don’t want to use the rain shower.
Stayed 1 night in Jul 2022

10/10 Excellent

DEVKUMAR

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Bathroom requires more cleaning, other a nice place
Stayed 1 night in Jul 2022

8/10 Good

NIK MOHD RUIZ

Stayed 1 night in May 2022

10/10 Excellent

Datin Hasnira

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our short stay at Grand Alora, Alor Setar
The receptionist was customer friendly and really helped to ensure that our rooms were as we requested. Excellent service.
Stayed 2 nights in Feb 2022

8/10 Good

Husni Zai

Travelled with family
Time to improve
Not bad stay but service should be improved esp at hotel's cafe.
Stayed 2 nights in Jan 2022

8/10 Good

AHMAD SUKRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Anand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

ABDUL JAMIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Chin Soon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
I found that the room was not in good condition. The wallpaper is peeled off, and the ambiance was gloomy due to poor lighting. The janitor did not adequately clean the shower cubicle. The toilet's ventilation fan made loud squeaky noises.
Stayed 3 nights in Apr 2021

4/10 Poor

Kuganesen

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Business Visit
The stay was not so great. None of the problems able to be solved by the hotel staff. Front offce staff also not so friendly. 1. TV can't be view. All channels cant be view. 2. Internet connection not available. I had some great time staying in this hotel before but not this time.
Stayed 1 night in Mar 2021

10/10 Excellent

Zulqarnain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Zul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

chiaw swee

Mehh
Ok stay... but staff not welcoming... didnt even offer to carry luggages... called housekeeping to request tissue papers: got this response on the phone: "What you want?"... airconditioner cannot adjust temperature... cold like in a fridge... hope they improve
Stayed 1 night in Dec 2020