8/10 Good
Lynda Marie
Travelled with partner
21 Oct 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This is a nice property in Killarney I would stay at again. Only about 2-3 blocks from main tourist part of town with excellent restaurants and Tesco - so location was great. I was confused by their procedures - they said check-in was from 3-6pm which was fine and the desk was unmanned other than that. I had no idea who to call if we had issues which we did the 1st night when the radiators had not been set on prior to our arrival as it was cold and rainy and then had a hard time getting them working as it was after 6pm. Also front door kets did not work 3rd night for any guest however we could get in through the garage. The unit we were in was partially wheelchair accessible - hard to get around due to some widths like near bed however workable. The wheelchair parking spot very awkward - hard to get out of due to columns so we ended up not using it. You need a 2nd person to get parking gate open for you. As a disabled person I could not get out of car, push button and into car before gate closed again. So that part needs fixing if you are wanting to advertise or attract more mobility challenged guests.
Lynda Marie
Stayed 3 nights in Oct 2024