2/10 Terrible
Gracie
Travelled with family
13 Nov 2024
Disliked: Cleanliness, property conditions & facilities, room comfort
Like staying at a pay by the hour motel.
I was appalled at the condition of this hotel. I had to unscrew more than one light bulb to turn off the lights. Although the AC was set at 68°, the room was musty and humid. The sheets were stiff and smelled strongly of bleach. I could feel all the springs in the mattress. The sheets and blanket felt oddly damp. On top of all of this, my noted request was ignored. I requested an early check-in of just one hour. I noted this in more than one area, during my reservation, and in my early online check-in. However, when I arrived, no one was aware of this very important detail. The employees were uncaring and dismissive. When I spoke to the manager, she was unsympathetic. She told me there were no rooms available because none of them had yet to be cleaned at 2:00 p.m. in the afternoon. The manager finally allowed me to check in 30 minutes early after I was on the verge of a meltdown. I also had two other family members staying in other rooms during the same nights as myself. Both were similarly displeased with the conditions of their rooms. I will never stay at this hotel again and I do not recommend this hotel under any circumstances. I would rather stay in the next town if there isn't anything else available.
Gracie
Stayed 1 night in Nov 2024