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The Waterfront Hotel

4.0 star property
Central Kuching hotel connected to a shopping centre, steps from Plaza Merdeka

Photo gallery for The Waterfront Hotel

Indoor pool
Premium bedding, minibar, in-room safe, desk
Exterior
Front of property - evening/night
Junior King Suite (Compound View)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included
  • Housekeeping
The current price is AU$136
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
68, Jalan Tun Abang Haji Openg, Kuching, Sarawak, 93000
  • Plaza Merdeka
    ‪1 min walk‬
  • Kuching Waterfront
    ‪5 min walk‬
  • Fort Margherita
    ‪11 min drive‬
  • Kuching (KCH-Kuching Intl.)
    ‪20 min drive‬

Room options

View all photos for Junior King Suite (Compound View)

Premium bedding, minibar, in-room safe, desk

Junior King Suite (Compound View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin (City View)

Premium bedding, minibar, in-room safe, desk

Premier Twin (City View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Floor King Suite

Premium bedding, minibar, in-room safe, desk

Club Floor King Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin (Compound View)

Premium bedding, minibar, in-room safe, desk

Deluxe Twin (Compound View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 3 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Family (Compound View)

Premium bedding, minibar, in-room safe, desk

Deluxe Family (Compound View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier King (River View)

Premier King (River View)

Premier King (River View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Family (City View)

Premium bedding, minibar, in-room safe, desk

Premier Family (City View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Waterfront Premier 2 Bedroom Suite (River View)

Premium bedding, minibar, in-room safe, desk

Waterfront Premier 2 Bedroom Suite (River View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Bidet
Bathrobes
Hairdryer
  • River view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premier Twin (River View)

Premium bedding, minibar, in-room safe, desk

Premier Twin (River View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 3 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier King (City View)

Premium bedding, minibar, in-room safe, desk

Premier King (City View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • City view
  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Waterfront Premier King Suite (River View)

Waterfront Premier King Suite (River View)

Waterfront Premier King Suite (River View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • River view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Floor Family (City View)

Premium bedding, minibar, in-room safe, desk

Club Floor Family (City View)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
Minibar
  • 3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Floor Twin

Club Floor Twin

Club Floor Twin

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 3 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Floor King

Club Floor King

Club Floor King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Premium bedding, minibar, in-room safe, desk

Deluxe King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Suite (City View)

Premium bedding, minibar, in-room safe, desk

Premier King Suite (City View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bidet
Bathrobes
  • City view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Floor 2 Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Club Floor 2 Bedroom Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Bidet
Bathrobes
Hairdryer
  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Club Floor King Suite

Premium bedding, minibar, in-room safe, desk

Club Floor King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Club Floor Twin Room

Premium bedding, minibar, in-room safe, desk

Club Floor Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Club Floor King Room

Premium bedding, minibar, in-room safe, desk

Club Floor King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Nisa Addina Suite

Premium bedding, minibar, in-room safe, desk

Nisa Addina Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Suite With City View

Premium bedding, minibar, in-room safe, desk

Premier King Suite With City View

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Family Room with City View

Premium bedding, minibar, in-room safe, desk

Premier Family Room with City View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier King Room With River View

Premium bedding, minibar, in-room safe, desk

Premier King Room With River View

  • Sleeps 2
  • 1 King Bed

View all photos for Brooke Loft Suite

Premium bedding, minibar, in-room safe, desk

Brooke Loft Suite

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Twin Room With Compound View

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room With Compound View

  • Sleeps 2
  • 2 Single Beds

View all photos for Club Floor 2 Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Club Floor 2 Bedroom Suite

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Junior King Suite with Compound View

Premium bedding, minibar, in-room safe, desk

Junior King Suite with Compound View

  • Sleeps 2
  • 1 King Bed

View all photos for Club Floor Family

Premium bedding, minibar, in-room safe, desk

Club Floor Family

  • Sleeps 4
  • 2 Queen Beds

View all photos for Waterfront Premier King Suite (River View)

Premium bedding, minibar, in-room safe, desk

Waterfront Premier King Suite (River View)

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room With River View

Premium bedding, minibar, in-room safe, desk

Premier Twin Room With River View

  • Sleeps 2
  • 2 Single Beds

View all photos for Waterfront Premier 2 Bedroom Suite (River View)

Premium bedding, minibar, in-room safe, desk

Waterfront Premier 2 Bedroom Suite (River View)

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premier Twin Room with City View

Premium bedding, minibar, in-room safe, desk

Premier Twin Room with City View

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Family Room with Compound View

Premium bedding, minibar, in-room safe, desk

Deluxe Family Room with Compound View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room With Compound View

Premium bedding, minibar, in-room safe, desk

Deluxe King Room With Compound View

  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room With City View

Premium bedding, minibar, in-room safe, desk

Premier King Room With City View

  • Sleeps 2
  • 1 King Bed

About the area

Kuching

The Waterfront Hotel places you in the centre of Kuching, connected to a shopping centre and within a short 5-minute stroll of Plaza Merdeka and Kuching Waterfront. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The café, Cafe Via Mare, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and kids' swimming pool. Meeting rooms and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Kuching hotel include Golden Anniversary Bridge and Chinese History Museum.

What's nearby

  • Plaza Merdeka - 1 min walk - 0.1 km
  • Kuching Waterfront - 5 min walk - 0.4 km
  • Sarawak Museum - 7 min walk - 0.7 km
  • Kuching City Mosque - 7 min walk - 0.7 km
  • Fort Margherita - 11 min drive - 10.4 km

Getting around

  • Kuching (KCH-Kuching Intl.) - 20 min drive

Restaurants

  • ‪Tuk Tuk Thai Boat Noodle Restaurant - ‬2 min walk
  • ‪Subway - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪COMMONS by Food Journal Group - ‬4 min walk
  • ‪Starbucks - ‬2 min walk

About this property

The Waterfront Hotel

Central Kuching hotel connected to a shopping centre, steps from Plaza Merdeka
The Waterfront Hotel offers its guests a kids' pool, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. The business-friendly The Waterfront Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. An airport shuttle at scheduled times is available for a fee. Free self parking is available.

This 4-star Kuching hotel is smoke free.

  • 208 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 2015
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Waterfront Hotel offers 208 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Filipino, Malay

Similar properties

View from room

Hilton Kuching

  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 662 reviews
The price is AU$191
includes taxes & fees
29 Apr - 30 Apr
Hilton Kuching

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 8 AM to 8 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cafe Via Mare

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Waterfront Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 65 for adults and from MYR 45 for children
  • Airport shuttle fee: MYR 15 per person (one way)
  • Airport shuttle fee per child: MYR 15 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Waterfront Hotel Kuching
Waterfront Kuching
The Waterfront Hotel Hotel
The Waterfront Hotel Kuching
The Waterfront Hotel Hotel Kuching

Frequently asked questions

What is the cancellation policy at The Waterfront Hotel?

The Waterfront Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Waterfront Hotel?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at The Waterfront Hotel on 20 Apr 2025 start from AU$136.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Waterfront Hotel?

Yep, The Waterfront Hotel has a free self car park.

Are there any beaches close to The Waterfront Hotel?

The closest beach to The Waterfront Hotel is Pantai Pasir Panjang (15.7 km).

Does The Waterfront Hotel have a pool?

The Waterfront Hotel has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes The Waterfront Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Waterfront Hotel.

Does The Waterfront Hotel serve breakfast?

Yep, buffet breakfast is on offer daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at The Waterfront Hotel?

No, but there's an airport shuttle that runs from 8 AM - 8 PM at scheduled times for a fee.

Is there a bar or restaurant at The Waterfront Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Waterfront Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Waterfront Hotel?

No, pets and service animals are not allowed.

The Waterfront Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 310 out of 575 reviews
Rating 8 - Good. 204 out of 575 reviews
Rating 6 - Okay. 45 out of 575 reviews
Rating 4 - Poor. 11 out of 575 reviews
Rating 2 - Terrible. 5 out of 575 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hiroko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is connected to the shopping mall so it's really convenient. We really enjoyed the club lounge (staff there is really nice!) and they even provide the airport transfer for free which is a big plus. We didn't expect too much of the hotel but the hotel is much nicer than the photo on their website. We strongly recommend to stay the club room if your budget allowed.
Stayed 1 night in Apr 2025

10/10 Excellent

Bojun

Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located to very nice areas for food, walks, etc. Staff were very friendly and helpful. I really enjoyed my time at the Waterfront hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

Khairiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Mall just below and easy to get food.
Stayed 7 nights in Dec 2024

8/10 Good

Vonne

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall. We spent 13 nights there and enjoyed our stay very much.
Stayed 5 nights in Dec 2024

8/10 Good

Vonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the hotel at the waterfront and above the Merkada shopping centre. Very friendly and helpful staff. We stayed on the executive floor with all day access to the lounge. They offered a sufficient breakfast in the lounge but had limited choices for a vegetarian diet in the evening. It looked like a great menu for meat eaters though for hors d’oeuvres. Also, happy hour was restricted to wine and beer. Beautiful views from our room and lounge.
Stayed 7 nights in Dec 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel - friendly staff reflect Kuching itself. Amazing room service, access to shopping mall in hotel, great views, amazing breakfast buffet, I want to go back ! Only small complaint might be that the elevators are slow and get busy with shopping mall users, wedding and conference guests, etc - but don't let this small matter deter you from staying here !

8/10 Good

nagavalli

Liked: Cleanliness, staff & service, property conditions & facilities
It is too pricy. But staff are very nice. The executive lounge is pleasant. En Amirul at 11th Floor Executive was very professional and extremely helpful.
Stayed 3 nights in Dec 2024

8/10 Good

Mohd

Stayed 2 nights in Nov 2024

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Liong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel/stay

A nice and wonderful hotel near Kuching water front. Have no complaints here and will definitely stay here again the next stopping in Kuching, Thanks for the great hospitality given.
Stayed 2 nights in Nov 2024

10/10 Excellent

TRONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will come back again
Stayed 4 nights in Nov 2024

10/10 Excellent

Blessing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ease of check in was very convenient as we were able to check in before the stipulated time. In terms of location, you have the convenience of being located on the river front and doorstep of a mall, but also shielded from the noise and hustle and bustle should you not be a shopping fan! The breakfast buffet had a wide variety of options. The Food and Beverages manager on the evening of Sat 16 Nov 24 was outstanding; He took the time to recommend and explain the local dishes. Jee is also worth mentioning as she went above and beyond in her service. Great place to stay - would come back again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lorraine, JERRABOMBERRA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What a fabulous hotel. We were on the club floor which definitely makes a difference as we had afternoon tea and cocktails included. The club lounge overlooks the water and is magnificent. Room was good but as we had a twin room did not have water views unfortunately. Staff were extremely helpful.
Stayed 4 nights in Oct 2024

6/10 Okay

Edwin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shared parking facility with the adjoining mall makes parking for hotel residents a great inconvenience especially during a time when there are events such a the Regatta going on last weekend.the hotel should have a separated parking facility just for hotel residents.
Stayed 3 nights in Nov 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to the waterfront and helpful service.
Stayed 6 nights in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Apart from breakfast, nothing is impressive. Also it is close to the waterfront and occasionally the road is block for any events around hence unexpected traffic jam occurs especially over the weekend.
Stayed 1 night in Oct 2024

8/10 Good

caroline

Travelled with partner
Liked: Cleanliness, staff & service
Overall pleasant stay with friendly staff. Large room but a bit tired, hotel in need of refurb, certainly redecoration. Breakfast good selection. Good location. Swimming pool in shaded area, open but recessed under a roof so no sun and cool water. No outside space any where to enjoy the sun, except a small space for the smokers! From previous reviews was expecting top notch! It wasn’t!
Stayed 1 night in Oct 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t ask for a better location. Top notch property all around
Stayed 2 nights in Oct 2024

8/10 Good

Alison

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Tania

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Staff. Convenient to shopping and sights. Nice view too.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gail, Warwick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the convenience to the Sarawak Waterfront. Lots of eateries and cafes. We were on the executive floor which includes a light breakfast and High Tea, for us it was more private and quiet with a wonderful view of the Sarawak River. The staff are all very attentive. What didn’t I like! You have a Nespresso coffee machine in the room but you only get four capsules on arrival. If you want some daily you have to pay for them. Never have I been to a hotel that includes a Nespresso machine and you don’t get daily espresso capsules. For me this was disappointing. The gym needs attention as the aircon doesn’t work well and some of the equipment needs updating.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! We stayed on the club floor - exquisite service. The breakfast was vast and delicious, the location was as central as you can get, and being attached to the mall was really cool!! I would definitely recommend this hotel !!!
Stayed 3 nights in Aug 2024