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Holiday Inn Resort Baruna Bali by IHG

5.0 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for Holiday Inn Resort Baruna Bali by IHG

Exterior
Exterior
Exterior
Down duvets, minibar, in-room safe, individually decorated
Suite, Multiple Beds, Garden View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Spa
The current price is AU$161
includes taxes & fees
17 Apr - 18 Apr

Explore the area

Map
Jalan Wana Segara 33, Tuban, Kuta, Bali, 80361
  • Kuta Beach
    ‪16 min walk‬
  • Waterbom Bali
    ‪4 min drive‬
  • Seminyak Beach
    ‪43 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪15 min walk‬

Room options

View all photos for Premium Room

Down duvets, minibar, in-room safe, individually decorated

Premium Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • 36.3 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Suite, Multiple Beds, Garden View

Suite, Multiple Beds, Garden View

Suite, Multiple Beds, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
  • 46 sq m
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Suite, 1 Bedroom, Garden View

Down duvets, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Sofa bed
  • 46 sq m
  • Sleeps 5
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds, Ocean View

Down duvets, minibar, in-room safe, individually decorated

Premium Room, 2 Single Beds, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • Ocean view
  • 36.3 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Pool View

Premium Room, 1 King Bed, Pool View

Premium Room, 1 King Bed, Pool View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • 36.3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Bathtub, Garden View

Down duvets, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Bathtub, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Accessible)

Down duvets, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Accessible)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down duvets, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Garden View

Suite, 1 King Bed with Sofa bed, Garden View

Suite, 1 King Bed with Sofa bed, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Down duvets, minibar, in-room safe, individually decorated

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Standard Room, 2 Single Beds, Terrace (Garden Access)

Down duvets, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds, Terrace (Garden Access)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Balcony, Garden View

Down duvets, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds, Balcony, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • 33.1 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Terrace (Garden Access)

Down duvets, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Terrace (Garden Access)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • 33.1 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • 76 sq m
  • Sleeps 5
  • 2 Single Beds and 1 King Bed

View all photos for Premium Room, 2 Single Beds, Pool View

Down duvets, minibar, in-room safe, individually decorated

Premium Room, 2 Single Beds, Pool View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • 36.3 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • Ocean view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Garden View

Suite, Multiple Beds, Garden View

Suite, Multiple Beds, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 52 sq m
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Balcony

Down duvets, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds, Balcony

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Balcony, Garden View

Down duvets, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Balcony, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Down duvets, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Sofa bed
  • Ocean view
  • 59 sq m
  • Sleeps 5
  • 1 Single Bed

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About the area

Kuta

A luxury stay in Kuta awaits you at Holiday Inn Resort Baruna Bali by IHG. You'll be 1.3 km (0.8 mi) from Kuta Beach and 4.3 km (2.7 mi) from Legian Beach. Highlights at this beachfront hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Tea Tree Spa can include hot stone massages, body wraps and mani/pedis. The restaurant, Palms Restaurant, serves Asian cuisine and is open for breakfast, lunch and dinner. Pool Bar is the hotel's own bar. Spend the day at the beach and enjoy the on-site 24-hour gym, kids' club and kids' swimming pool. Business travelers can take advantage of a meeting room, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and free supervised childcare. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Kartika Plaza hotel include Waterbom Bali and Beachwalk Shopping Center.

What's nearby

  • Kuta Beach - 16 min walk - 1.4 km
  • Waterbom Bali - 4 min drive - 2.5 km
  • Beachwalk Shopping Center - 5 min drive - 4.1 km
  • Seminyak Square - 11 min drive - 9.6 km
  • Seminyak Beach - 43 min drive - 12.3 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 16 min drive

Restaurants

  • ‪Foodmart Primo - ‬16 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Maxx Coffee - ‬15 min walk
  • ‪The Wharf - ‬19 min walk
  • ‪Henry's Grill & Bar - ‬15 min walk

About this property

Holiday Inn Resort Baruna Bali by IHG

Luxury hotel on the beach, with outdoor pool
Holiday Inn Resort Baruna Bali by IHG offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A children's pool, a rooftop terrace, and spa services are also featured at the luxury Holiday Inn Resort Baruna Bali by IHG. An airport shuttle (available on request) is available for a fee. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Kuta hotel.

  • 193 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 2009
  • Supervised kid's activities (free)
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Holiday Inn Resort Baruna Bali by IHG offers 193 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Kuta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Tea Tree Spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. The spa is open daily.

Languages

Chinese (Mandarin), English, Indonesian, Spanish

Similar properties

2 outdoor pools, pool umbrellas, pool loungers

Sheraton Bali Kuta Resort

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, 1,000 reviews
The price is AU$233
includes taxes & fees
29 Apr - 30 Apr
Sheraton Bali Kuta Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 17 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Envy
  • Flavaz
  • Palms Restaurant
  • Pool Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Playground
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Free supervised activities for children
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 17 per person
  • Airport shuttle fee: USD 17 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 1092/T/Pariwisata/2009

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bali Baruna
Bali Holiday Inn Resort
Baruna
Baruna Bali
Baruna Bali Holiday Inn Resort
Holiday Inn Baruna
Holiday Inn Baruna Bali
Holiday Inn Resort Bali
Holiday Inn Resort Baruna
Holiday Inn Resort Baruna Bali
Holiday Inn Resort Baruna Bali Hotel Tuban
Holiday Inn Resort(R) Baruna Bali Tuban
Holiday Inn Tuban
Holiday Inn Resort Baruna Bali Kuta
Holiday Inn Baruna Bali Kuta

Frequently asked questions

What is the cancellation policy at Holiday Inn Resort Baruna Bali by IHG?

Holiday Inn Resort Baruna Bali by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Resort Baruna Bali by IHG?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Baruna Bali by IHG on 17 Apr 2025 start from AU$160.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Resort Baruna Bali by IHG?

Yep, Holiday Inn Resort Baruna Bali by IHG has free valet parking.

Are there any beaches close to Holiday Inn Resort Baruna Bali by IHG?

Yep, Holiday Inn Resort Baruna Bali by IHG is a short 16-minute walk from Kuta Beach. Fun beach activities include snorkelling.

Is there a spa on site at Holiday Inn Resort Baruna Bali by IHG?

Yep, Tea Tree Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Holiday Inn Resort Baruna Bali by IHG have a pool?

Holiday Inn Resort Baruna Bali by IHG has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at Holiday Inn Resort Baruna Bali by IHG?

Holiday Inn Resort Baruna Bali by IHG features a full-service spa, an outdoor pool and free pool cabanas.

Is Holiday Inn Resort Baruna Bali by IHG family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Resort Baruna Bali by IHG is a hit with families.

Does Holiday Inn Resort Baruna Bali by IHG serve breakfast?

Yep, buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Resort Baruna Bali by IHG?

No, but there's an airport shuttle that runs from 6:00 AM - midnight on request for a fee.

Is there a bar or restaurant at Holiday Inn Resort Baruna Bali by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Resort Baruna Bali by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Resort Baruna Bali by IHG?

No, pets are not allowed.

Holiday Inn Resort Baruna Bali by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 326 out of 568 reviews
Rating 8 - Good. 181 out of 568 reviews
Rating 6 - Okay. 40 out of 568 reviews
Rating 4 - Poor. 15 out of 568 reviews
Rating 2 - Terrible. 6 out of 568 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were presently surprised with our stay, the room was nice and big, I requested a rollaway bed and the staff delivered a really comfortable bed very quickly. The staff were so efficient. The food was great, we loved the restaurant by the beach, great food, the Sunday night DJ was great. We are a family of 4 from Perth and loved it.
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Aura Ximena

Stayed 1 night in Jan 2025

10/10 Excellent

Robert, Melbourne Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Professional friendly staff, large pool, good WIFI. Enjoyed the restaurant
Stayed 5 nights in Dec 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent. Big and clean. The staff was so friendly and helpful. My only complaint would be that the beach was filled with trash and not private. The floors around the hotel were also super slippery. I fell and hurt my knee. But all in all, a great place.
Stayed 5 nights in Dec 2024

10/10 Excellent

Robert, Melbourne Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good resort with plenty to do. Large swimming pool, clean. Good food in the restaurant (did a la carte) for breakfast. The staff were extreme professional and friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alison Cora

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive property very much suited to families with young children, beautiful buffet breakfast with a huge range of food options, great kids club and attentive staff in all areas. Room was cleaned daily and was immaculate. Lovely food in both restaurants 24 hour room service. The spa is outstanding and still reasonably priced. Easy access to beach and beach path with Kuta an easy 20 minute walk. Big grassy area for kids to run around play football two swimming pools and pool bar Laundry service and gym available ( however I did not use these services) Airport transfer available.
Stayed 10 nights in Nov 2024

10/10 Excellent

Michelle Valmai, Elleker

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here! Very nice resort comfortable rooms which were lovely and clean, pool area was fantastic, food choice good, right in the beach and walking distance to discovery shopping centre.we had a great holiday.
Stayed 5 nights in Nov 2024

10/10 Excellent

Evie

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous setting, and amazing breakfast food! Very thoughtful staff! Great place to stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lindsay

Stayed 1 night in Nov 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality hotel with good amenities. Only slight feedback is that some of the decor / room internals are a bit dated.
Stayed 1 night in Nov 2024

10/10 Excellent

Thao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and amazing staff everything is wonderful
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. The staff was super nice and helpful. Things could be taken care of beeter in tge room, but you do t spend much time inside so its not a huge deal. Food was excellent and breakfast buffet was always good with tons of options. There is a beach/bike path right in front that you can use to walk all along the beach and go to the mall and hotel restaurants. I like the hotel so much, it is my second time there this year. Highly recommend this hotel.
Stayed 10 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Convenient location close to airport, hotel offered free airport transport as part of our room rate. "Ok" if all you want is a room / shower / pool for a few hours before (or after) a flight. Not recommended for any longer than that.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Below average
Resort a bit dated, way too many children in the pool area, food in the envy restaurant was mediocre at best. I expected more from a so called 5 star hotel.
Stayed 6 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic in the pool bar and Made & Sukita the pool activity attendants were awesome with us and the kids
Stayed 7 nights in Sep 2024

10/10 Excellent

AGUSTINI DARUKI

Stayed 3 nights in Sep 2024

10/10 Excellent

Janet

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rachelle

Stayed 1 night in Sep 2024

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool area for kids
Stayed 7 nights in Aug 2024

10/10 Excellent

Sandip

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 7 nights in Aug 2024

4/10 Poor

Cecile

Liked: Cleanliness, staff & service, property conditions & facilities
This place looks like a nice bunker for people who are afraid of exploring the island. The staff is nice and always ready to help. The pool and gardens look very nice and the resort is clean but there is non-stop background pop music being played by the outdoor pool which doesn't make it a relaxing place. Bedrooms are spacious and clean but you hear everything that happens outside your room (people walking by, talking, kids playing, people pushing/pulling a cart,...). So again, not relaxing. Last but not least, I ordered food delivered to my room twice (dinner and breakfast) and the food was either bad or very average. I was expecting much better from this type of resort. If management could find a way to create some "quiet areas" and also reduce the noise outside of the rooms it would make a big difference.
Stayed 1 night in Aug 2024

10/10 Excellent

Nicola

Travelled with family
Hotel was excellent
Stayed 7 nights in Jul 2024