8/10 Good
Cynthia
Travelled with family and small children
28 Dec 2024
Liked: Staff & service
Every staff member we came in contact with was very friendly and helpful. We so appreciated an early check in, as that made life much easier with two grandchildren in tow. They really need to give the whole place a good vacuuming. Elevator, hallway, restaurant, lobby floors were a mess. The room is a little tired but was clean. Water area, lockers were clean. Water was clean. The kids, ages 8 & 5 had an absolute blast!!! It was super nice to take advantage of pool area even after checkout! We ate at the tavern, burgers were delicious. Mac and cheese was literally a scoop (small) of Kraft (for $10!!)Hot dog served on a very stale roll that was not eaten. They need to improve their kid food selections as it is a hotel that caters to families with kids. Prices in gift shop were ridiculous. $5 for a normal size candy bar, I despise being taken advantage of. Also disappointed they removed all Christmas decorations by 11:00 am 12/26. Bottom line though was the kids could not have been happier!! It was a joy to witness!!
Cynthia
Stayed 1 night in Dec 2024