8/10 Good
Travis
23 Sept 2024
Liked: Staff & service
Do not stay in the older “standard” side
We stayed over a Fri-Sat night. I would HIGHLY recommend only staying if you are in the newer tower. When we checked in on Friday night we were put in the older side standard rooms, what a joke. They are in bad shape to put it lightly. When you get charged $500+ a night I feel like it’s reasonable to expect a decent room. The halls to the rooms are beat up and look terrible. The first room was so small there was barely walking space around the perimeter of the bed, the furniture was in poor shape, the carpet was dingy and gross, as was the bathroom. The bed was hard as a rock. It felt more like an old beat up motel than a 4 star casino resort. It was clean so that was a positive. To say we were disappointed is an understatement.
We requested to be moved for the 2nd night and for a minimal upcharge (like $25 more I think) were moved to a room that was brighter, nearly double the size with a much nicer bathroom and overall upkeep. It was a night and day difference. The bed was still pretty firm but a significant improvement for night one.
I understand Tahoe on a weekend pricing but anyone that feels good about charging $500+ a night for the older rooms should be ashamed of themselves.
Travis
Stayed 2 nights in Sep 2024