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Swiss-Belsuites Pounamu Queenstown

5.0 star property
Alpine luxury near Queenstown Gardens

Photo gallery for Swiss-Belsuites Pounamu Queenstown

Lake View Swiss-SuperSuite Two Bedroom
View from property
Exterior
LCD TV
Premium bedding, desk, laptop workspace, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Dryer
  • Washer
  • Barbecue grill
  • Housekeeping
The current price is AU$222
includes taxes & fees
4 May - 5 May

Explore the area

Map
110 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    ‪10 min walk‬
  • Kiwi and Birdlife Park
    ‪3 min drive‬
  • Skyline Queenstown
    ‪3 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

Room options

View all photos for Lake View Swiss-SuperSuite One Bedroom

Lake View Swiss-SuperSuite One Bedroom

Lake View Swiss-SuperSuite One Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Lake view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Alpine Two Bedroom Suite

Alpine Two Bedroom Suite | Private kitchen

Alpine Two Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 104 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Washer/dryer
  • 21 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Lake View One Bedroom Suite

LCD TV

Lake View One Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Lake view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Lake View Swiss-SuperSuite Two Bedroom

Premium bedding, desk, laptop workspace, soundproofing

Lake View Swiss-SuperSuite Two Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Lake view
  • 104 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Lake View Two Bedroom Suites

LCD TV

Lake View Two Bedroom Suites

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Lake view
  • 104 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Swiss Superior One Bedroom Suite with Lake View

Premium bedding, desk, laptop workspace, soundproofing

Swiss Superior One Bedroom Suite with Lake View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room

Premium bedding, desk, laptop workspace, soundproofing

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Alpine Two Bedroom Suite

Premium bedding, desk, laptop workspace, soundproofing

Alpine Two Bedroom Suite

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Two Bedroom Suite with Lake View

Premium bedding, desk, laptop workspace, soundproofing

Two Bedroom Suite with Lake View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Swiss Superior Two Bedroom Suite With Lake View

Premium bedding, desk, laptop workspace, soundproofing

Swiss Superior Two Bedroom Suite With Lake View

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for One Bedroom Suite with Lake View

Premium bedding, desk, laptop workspace, soundproofing

One Bedroom Suite with Lake View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Queenstown

A luxury stay in the heart of Queenstown awaits you at Swiss-Belsuites Pounamu Queenstown. Within a 20-minute stroll, you'll find Queenstown Gardens and SKYCITY Wharf Casino. Highlights at this ski aparthotel include in-room washers/dryers, free WiFi and free high-speed Internet. .Each apartment is soundproofed and features an LCD TV with satellite channels, along with a hairdryer, an iron/ironing board and a desk. A fridge and a microwave make in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. .This business-friendly aparthotel offers free WiFi in public areas, concierge services and a garden. Additionally, you'll find laundry facilities, ski storage and ski passes. Each morning continental breakfast is served between 8:00 AM and 10:00 AM. There's also self parking, along with the convenience of a ski shuttle. .With a stay at this 5-property class Queenstown aparthotel, you'll be 1.7 km (1.1 mi) from Kiwi and Birdlife Park.
View more Aparthotels in QueenstownOpens in a new window

What's nearby

  • Queenstown Gardens - 10 min walk - 0.8 km
  • Queenstown Mall - 13 min walk - 1.2 km
  • TSS Earnslaw Steamship - 18 min walk - 1.6 km
  • Kiwi and Birdlife Park - 3 min drive - 1.8 km
  • Skyline Queenstown - 3 min drive - 1.9 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 7 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Cookie Time - ‬14 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Rata - ‬13 min walk
  • ‪Kfc - ‬14 min walk

About this property

Swiss-Belsuites Pounamu Queenstown

Alpine luxury near Queenstown Gardens
Getting to the slopes is a breeze with this mountain aparthotel's ski shuttle (surcharge). Swiss-Belsuites Pounamu Queenstown helps provide the perfect ski holiday with ski storage, ski equipment rentals and ski passes.

Public spaces have free WiFi. Parking is available for a fee.

This 5-star Queenstown aparthotel is smoke free.

  • 38 guestrooms or units
  • 2 levels
  • 4 buildings
  • Built in 2005
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Swiss-Belsuites Pounamu Queenstown offers 38 accommodations with washers/dryers and a hairdryer. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

This Queenstown aparthotel provides complimentary wired and wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

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Property amenities

Beach

  • Beach nearby

Ski

  • Close to skiing
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Hot springs nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi
  • Free WiFi has a 4-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Covered parking on site (NZD 10 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Free cot

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 2 accessible parking spaces
  • Grab bar near toilet (90 centimetre high)
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In the city centre
  • In the mountains
  • Near the airport

Things to do

  • Bicycle rentals
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Boat tours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 2 floors
  • 38 units
  • 4 buildings
  • Bicycle rentals
  • Built in 2005
  • Cleaning products are eco-friendly
  • Connecting units available
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 20 per person
  • Covered self-parking fee: NZD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Pounamu
Pounamu Apartments
Swiss-Belsuites Pounamu Queenstown Apartment
Pounamu Queenstown
Queenstown Pounamu Apartments
Pounamu Apartments Hotel Queenstown
Pounamu Apartments Queenstown Apartment
Pounamu Apartments Apartment
Swiss-Belsuites Pounamu Apartment
Swiss-Belsuites Pounamu
Swiss Belsuites Pounamu Apartments Queenstown
Swiss Belsuites Pounamu Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel
Swiss-Belsuites Pounamu Queenstown Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel Queenstown

Frequently asked questions

What is the cancellation policy at Swiss-Belsuites Pounamu Queenstown?

Swiss-Belsuites Pounamu Queenstown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Swiss-Belsuites Pounamu Queenstown?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at Swiss-Belsuites Pounamu Queenstown on 4 May 2025 start from AU$221.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Swiss-Belsuites Pounamu Queenstown?

Yep, Swiss-Belsuites Pounamu Queenstown has a covered self car park for NZD 10 per night.

Are there any beaches close to Swiss-Belsuites Pounamu Queenstown?

Yep, Swiss-Belsuites Pounamu Queenstown is a short 12-minute walk from Queenstown Beach. Fun beach activities include parasailing and kayaking. You can also find boat tours.

Is Swiss-Belsuites Pounamu Queenstown family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Swiss-Belsuites Pounamu Queenstown is a hit with families.

Does Swiss-Belsuites Pounamu Queenstown serve breakfast?

Sure does, continental brekkie is served daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Swiss-Belsuites Pounamu Queenstown?

No, Swiss-Belsuites Pounamu Queenstown does not offer an airport shuttle service.

What time are check-in & check-out at Swiss-Belsuites Pounamu Queenstown?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Swiss-Belsuites Pounamu Queenstown?

No, only service animals are allowed.

Swiss-Belsuites Pounamu Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 661 out of 1333 reviews
Rating 8 - Good. 399 out of 1333 reviews
Rating 6 - Okay. 152 out of 1333 reviews
Rating 4 - Poor. 79 out of 1333 reviews
Rating 2 - Terrible. 42 out of 1333 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well appointed 1 bedroom suite with view and kitchen/living room Extra help from staff with storage as we were returning to same accommodation after a few days travelling
Stayed 3 nights in Mar 2025

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location with epic views. Loved having a fireplace in the suite and great having full kitchen facility. Onsite parking, sad that there is no lift, a bit of a struggle getting luggage up to second floor although help was offered. A thoroughly enjoyable stay, would highly recommend.
Stayed 3 nights in Mar 2025

6/10 Okay

Alistair

Travelled with family
Disliked: Property conditions & facilities
There was nowhere to park when checking in. The TV didn't work and the traffic noise was constant.
Stayed 2 nights in Mar 2025

6/10 Okay

rebecca

Liked: Cleanliness, amenities, property conditions & facilities
I wouldn't book the room I had again - Guest Room - Courtyard Facing - as there was no courtyard and the walkway looked down on my room, so I spent most of the time with my blinds closed. Overall though a good place to stay, clean, 10-15 minute pleasant stroll to Queenstown CBD, and bus stop 1 min away to most areas around Queenstown.
Stayed 4 nights in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Good location
Stayed 2 nights in Feb 2025

6/10 Okay

Ian

Liked: Property conditions & facilities
Disliked: Cleanliness
The room was dirty! Hair on the floor and ceiling, dusty blinds
Stayed 1 night in Feb 2025

8/10 Good

Sophie

Liked: Cleanliness, property conditions & facilities
Very comfortable and spacious with beautiful lake views across the road.
Stayed 1 night in Feb 2025

2/10 Terrible

Josie

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Very expensive for a box like room with no outlook. Courtyard view was inaccurate.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ben

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, room comfort
Nice place
Unit was nice, two bedroom with two bathrooms was great for our family of four. I was a bit disappointed with the view. We were in a ground floor unit in the back building, from the photo’s it looked like you were right on the water.
Stayed 3 nights in Jan 2025

8/10 Good

Rohit

Liked: Cleanliness, property conditions & facilities
Had a pleasant stay and would book again.
Stayed 5 nights in Jan 2025

6/10 Okay

Keer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location and view from the property were amazing, but it was noisy because it's right next to the main road. The room service was disappointing; we put up the sign requesting cleaning for two consecutive days, but no one cleaned the room. When I reported this to reception, they explained that the staff were off due to the holidays. Despite paying a premium holiday rate, no one cleaned the room during our entire three-day stay. For the price, you’re better off staying elsewhere
Stayed 3 nights in Dec 2024

10/10 Excellent

Josh

Stayed 3 nights in Jan 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment with amazing views. Short walk to town and very quiet.
Stayed 8 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Excellent view of lake from apartment. Great for chilling out during sunsets.
Stayed 2 nights in Jan 2025

6/10 Okay

Latchman

Business traveller
Location was the best part.
Stayed 5 nights in Jan 2025

2/10 Terrible

Raj

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I would definitely not recommend this place. Absolutely no value for the money paid. We were disappointed. The only thing good about this place was the view. There was no help and we had to struggle to drag our luggage up 2 flight of stairs. The room air conditioning was not working. It was only working in the living room. Bedroom was stuffy and this place needs an uplift for sure. The “breakfast” was not a breakfast at all. They threw a few pieces of bread and 2 small boxes of milk in the fridge with some cereal. We had to Uber to town for everything.

8/10 Good

Marjorie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the amenities, especially laundry. Staff were great. Decor somewhat dated and worn.
Stayed 4 nights in Dec 2024

4/10 Poor

Matthew

Disliked: Room comfort
Extremely disappointed - poor value
Wow, what a massive disappointment to what we were expecting for the money invested. So disappointed. Noisy, very poor breakfast provision, apartment was very tired (needing maintenance), extremely expensive for what is provided. We will never stay again nor recommend to anyone.
Stayed 3 nights in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
We enjoyed walking into the city centre, and the convenient bus stop. Lovely view from the apartment. Expensive though, especially as the rooms were not serviced through our entire stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Stayed 3 nights in Dec 2024

8/10 Good

Radoslav

Stayed 3 nights in Nov 2024

6/10 Okay

James

Check Security Deposit Is Returned
Stay was fine, but had to battle to get my deposit returned. Even though I paid in full up front a considerable amount for a room for five nights, they still asked for a security deposit (fine) to cover damage or theft. This was not released for over a week after check out, so had to contact my bank and ask them to chase it (otherwise the hotel could keep the money). Not very good from a customer perspective.
Stayed 5 nights in Dec 2024

10/10 Excellent

Hau Yu Carol

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Pick something else
I won't recommend this place. It is in need of update with dirty carpet, peeling furniture and painting. The outside looks nice and the accommodations definitely are out of date.
Stayed 2 nights in Dec 2024