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Villa Diana Bali

3.5 star property
Family-friendly Legian hotel in Dewi Sri with 4 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villa Diana Bali

Exterior
Bicycling
4 outdoor pools
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Jalan. Kresna - Ulun Tanjung, Legian, Kuta, Legian, Bali, 80361
  • Garlic Lane
    20 min walk
  • Legian Beach
    11 min drive
  • Double Six Beach
    14 min drive
  • Denpasar (DPS-Ngurah Rai Intl.)
    25 min drive

Room options

View all photos for Deluxe Room

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room

Highlights

Balcony
Garden
Separate dining area
Separate sitting area
Private pool
Air conditioning
Fridge
LCD TV
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Villa, Multiple Bedrooms

Family Villa, Multiple Bedrooms | Pool

Family Villa, Multiple Bedrooms

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Private pool
Air conditioning
Fridge
LCD TV
  • Sleeps 32
  • 12 King Beds, 2 Queen Beds and 4 Single Beds

View all photos for Suite Room

Premium bedding, pillow-top beds, in-room safe, desk

Suite Room

Highlights

Balcony
Garden
Separate dining area
Separate sitting area
Private pool
Air conditioning
Fridge
LCD TV
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 3 Bedroom Private Pool Villa

Premium bedding, pillow-top beds, in-room safe, desk

3 Bedroom Private Pool Villa

Highlights

Balcony
Garden
Separate dining area
Separate sitting area
Private pool
Air conditioning
Fridge
LCD TV
  • 150 sq m
  • Sleeps 6
  • 3 King Beds

Similar properties

Pool

ibis Styles Bali Legian

Pool
Spa
Kids pool
Parking included
4.3 out of 5, Excellent, (894)
The price is AU$51
for 1 night
includes taxes & fees
7 Dec - 8 Dec
ibis Styles Bali Legian

About the area

Legian

A family-friendly stay in Legian awaits you at Villa Diana Bali. You'll be 1.8 km (1.1 mi) from Legian Beach and 1.9 km (1.2 mi) from Seminyak Beach. Highlights at this hotel include in-room pools, free WiFi and balconies. .The restaurant, Villa Diana Restaurant, serves Eastern European cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 4 outdoor swimming pools along with access to bike hire. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning continental breakfast is served between 7:30 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 3.5-property class Dewi Sri hotel, attractions include Kuta Beach and Double Six Beach.

What's nearby

  • Eat Street - 4 min drive - 3.5 km
  • Kuta Beach - 5 min drive - 3.5 km
  • Seminyak Square - 6 min drive - 5.3 km
  • Legian Beach - 11 min drive - 2.5 km
  • Seminyak Beach - 15 min drive - 3.7 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 25 min drive

Restaurants

  • ‪Brunch Club Bali - ‬11 min walk
  • ‪Sate Babi Bawah Pohon - ‬9 min walk
  • ‪Warung Cahaya - ‬9 min walk
  • ‪Coffee Cartel Cafe & Roasterie - ‬11 min walk
  • ‪Gourmet Cafe Jl Dewi Sri Kuta - ‬9 min walk

About this property

Villa Diana Bali

Family-friendly Legian hotel in Dewi Sri with 4 outdoor swimming pools
Villa Diana Bali offers its guests 4 outdoor swimming pools. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the family-friendly Villa Diana Bali. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Legian hotel.

  • 25 guestrooms or units
  • 2 levels
  • 5 buildings
  • Built in 2005
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Villa Diana Bali offers 25 air-conditioned accommodations with private pools and a safe. Rooms open to balconies or patios. This accommodation offers separate dining areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels. Fridges and rice cookers are provided. Bathrooms include a combined bath/shower unit and bidets.

This Legian hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Microwaves, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Beach shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Villa Diana Restaurant

Family friendly

  • 4 outdoor pools
  • Cot (surcharge)
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Private pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • 5 buildings
  • Built in 2005
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Private pool

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Limited room service
  • Microwave on request
  • Oven
  • Refrigerator
  • Rice cooker
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Villa Diana Bali

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 500000.0 per day.
  • Cots (infant beds) are available for USD 200000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 10 for adults and from USD 5 for children
  • Airport shuttle fee: USD 10 per person (one-way)
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee
  • Crib (infant bed) fee: USD 200000.0 per day
  • Rollaway bed fee: USD 500000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a first aid kit in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Bali Villa Diana
Diana Bali
Diana Bali Villa
Diana Villa Bali
Villa Diana Bali
Villa Diana Bali Hotel
Villa Diana Bali Hotel Legian
Villa Diana Bali Legian
Hotel Diana Bali
Villa Diana Bali Resort Legian
Villa Diana Bali Resort
Hotel Diana Bali
Villa Diana Bali Legian

Frequently asked questions

What is the cancellation policy at Villa Diana Bali?

Villa Diana Bali offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Villa Diana Bali?

Yep, Villa Diana Bali has a free self car park, free extended parking and free RV/bus/truck parking.

Are there any beaches close to Villa Diana Bali?

The closest beach to Villa Diana Bali is Legian Beach (1.1 km).

Does Villa Diana Bali have a pool?

Villa Diana Bali has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Villa Diana Bali a romantic place to stay?

Garden-view dining and a lounge bar, as well as private pools and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Villa Diana Bali.

Is Villa Diana Bali family-friendly?

You bet! With amenities such as babysitting services and 4 outdoor pools, as well as childcare services and cots/infant beds in the guestrooms, it's no surprise that Villa Diana Bali is a hit with families.

Are there hot tubs in the rooms at Villa Diana Bali?

No, but there are private pools in the guestrooms.

Does Villa Diana Bali serve breakfast?

Sure does, continental breakfast is available daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Villa Diana Bali?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Villa Diana Bali?

Yep, they've got a lounge bar and an onsite restaurant that serves Eastern European cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Villa Diana Bali?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Villa Diana Bali?

No, pets and service animals are not allowed.

Villa Diana Bali Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 71 out of 210 reviews" "
Rating 8 - Good. 85 out of 210 reviews" "
Rating 6 - Okay. 34 out of 210 reviews" "
Rating 4 - Poor. 11 out of 210 reviews" "
Rating 2 - Terrible. 9 out of 210 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

8/10 Good

Mucheki

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Bali visit
The stay was amazing, villa was good but the kitchen could be improved in terms of cleanliness and warm food storage. Staff was very welcoming and friendly
Stayed 9 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Proximity to Kuta and Seminyak and yet quiet. Beautiful grounds
Stayed 6 nights in Jan 2020

8/10 Good

Deirdre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like a home away from home. Staff were excellent. 3 bedroom villa spacious. Villa Pool and main pool lovely. well maintained gardens. Would prefer buffet breakfast but alacarte still nice and tasty. A little away from beach and main drag. 15 min walk. But bluebird taxi only a few dollars to get you places
Stayed 5 nights in Jan 2020

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Day stay
Checked out this hotel a few months ago and booked 5 days for this trip,i was very surprised that this hotel was so quiet and the staff were also very helpful anytime i needed something. I would not hesitate to stay here again, i was in a suite room on the ground floor
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Nice new discovery!
Staff are lovely, friendly and helpful. Pool area great, room a little tired, but for cost it’s 👍. Breakfast simple, but very adequate and always cooked well and tasty. Food from menu was great also. Quiet location, but close enough to walk to everything. Will be back. 🙏
Stayed 10 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and conveninet
The private villa was quiet and removed from nearby traffic, with a separate sitting area and smaller pool that was very peaceful. The hotel location was convenient to lots of local shopping, beaches and the airport, plus day trips. Room was spacious and the bed was comfortable. Staff was helpful with bags and requests and the provided breakfast was good. Overall very good and easy stay.
Stayed 3 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't do it to yourself
Room was dirty, bed was uncomfortable.
Stayed 1 night in Dec 2018

8/10 Good

gaurav, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place with great price, close to restaurant 24 hours
Stayed 3 nights in Oct 2018

8/10 Good

G.T, Devon, England

Liked: Staff & service, room comfort
Good value for money.
My room was ok and everything clean. The bathroom was not not great but again it was clean. Sheets & towels were old. Pool area great. About a 20 minute walk to the beach , shops & restaurants. I stayed for 2 nights and for the price I paid, it was good value for money.
Stayed 2 nights in Sep 2018

8/10 Good

Iain, New Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon
We had a great time. The hotel is close to everything but far enough away that when you want to chill you can.
Stayed 5 nights in Sep 2018

6/10 Okay

darren, aussie

Liked: Staff & service
Disliked: Cleanliness
Definitely wasn’t close to beach
I had booked deluxe room when got there put up top room 401 maybe because was big room they think it’s deluxe room was older ran down room the rooms in 600 bottom near pool where mordern shouldn’t Be deluxe room and to say 10 minutes walk beach totally wrong need bike get there all up I wasn’t happy my room at all since payed more then standard room I travel bali a lot lst last night this motel
Stayed 13 nights in Jun 2018

4/10 Poor

Leona

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting nightmare experience
It's not accurate to the photo. Room smells extremely stinky and moldy. I couldn't breathe properly. I opened the door to refresh the air but then a bunch of mosquitoes came in and there's no mosquito net or screen door. So I ran down to store and get incense sticks and candles but the smell didn't go away untill I check out. Bed mattress, blanket and pillows are cheap crap. Next morning I littalally got sick by breathing moldy toxic air(my throat was swollen and my nose was nearly bleeding) and I got strong shoulders pain cause of the crappy bed. Amenity is lame. There's no floor mat, no hand towel, no shampoo, not even a single soup they provide. No toilet bidet and flusgh was too weak easy to block. Had to buy my own shower product. Breakfast was lame and poor taste. Also I used their laundry service they charged 5times more than other places and you know what? It came out all stained and partly bleached! Wish I am joking now but sadly that's all true as I got photos of it. It was the most disgusting nightmare experience of my 12 years of world travel. This place is not even cheap place and they raised double price cause it was ramadan holiday. The only good thing of this place is the kind staffs. They were doing their best to sort out the problems as much as they can. But it's not about the staffs. It's about the stinge owner who don't want to improve any quality of the property. This is a huge scam. Do your best to avoid this place or at least the room #502 suit.
Stayed 2 nights in Jun 2018

10/10 Excellent

Ms. Ollie Phillipena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Location quite and close walking distance to shops and if you like to exercise it was pleasant walk to the beach What I loved about Villa Diana was it was a small number of rooms/villas relaxing and intimate complex my room was a few steps from the swimming pool. The staff was very welcoming and accommodating. A couple of Ideas for improvement as I see it. 1. A few extra power point in the room to charge phones iPads laptops etc 2. To access the pool in the heat of the day maybe have cover or sails over part of the pool to provide shade as not everyone likes to swim in the hot sun. This will cater for everyone’s needs.

10/10 Excellent

Simone, Perth

Liked: Cleanliness, staff & service, room comfort
Fantastic staff
Was very pleasantly surprised at how lovely Billa Diana was. For a 3 star hotel it was fantastic. The staff couldn’t do enough for me. The aircon was a little temperamental, but the staff were there fixing it in no time. Nothing was too much for them. The hotel is nice and small with great sized rooms. The grounds and the pool are great too. If your expecting a big banquet at breakfast, you will be dissapointed. There is traditional Bali food and the chef cooks eggs to your desire. There is plenty to eat and if it runs out the staff cook more. My family and I will be back in March to stay at one of the 3 bed villas. Thank you for a welcoming and fantastic stay.
Stayed 7 nights in Dec 2017

4/10 Poor

Terri , Perth western Australia

Liked: Staff & service
Disliked: Property conditions & facilities
Quiet
Staff that were there were very obliging and apologetic but bed linen very stained, bath towels suppose to be white but not should be used for rags. No chef for evening meals as free meal for 2 on booking and some menu items not available, orange juice so watered down it was disgusting, dirty table clothes, algae on some sides of pool.
Stayed 5 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great villa with great staff
Very nice place to stay, away from the hustle and bustle but still close enough to shopping and clubs and restaurants by taxi. Great rooms , staff and pool. Breakfast could be improved though
Stayed 3 nights in Sep 2017

8/10 Good

james, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Lovely rooms and pool,staff always very helpful. Had a couple of problems with the aircon which were attended to and fixed straight away. Thumbs up to the maintenance crew. Excellent WiFi throughout the complex. 3rd time I've stayed here.
Stayed 5 nights in Sep 2017

8/10 Good

Julie, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, quiet hotel. Nice size room, clean, lovely gardens and pool. Breakfast was nice. Not far, 5 minute walk to shops, restaurants
Stayed 6 nights in Jul 2017

6/10 Okay

Lee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice grounds - slightly neglected rooms
Mix bag this one. The grounds are very nice including the pool. Staff are nice and friendly. The rooms need a serious update though. Linen is old and looks like it's been going through the hot wash since the 80s. Very dusty rooms that haven't been cleaned properly (no idea what the cleaners were doing every day). The shower head barely reached my chest so had to squat in the shower to wash my hair. The hotel is near the river so make sure you have insect repellant. It's ok but it really needs a good clean, fresh linen and a bit of care to make it passable.
Stayed 7 nights in Jul 2017

8/10 Good

Gina, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and relaxing stay
Absolutely loved our 2 bedroom villa with a private pool which gave us privacy to relax and swim anytime. The staff were outstanding and were so pleasant to deal with.
Stayed 4 nights in Jun 2017

4/10 Poor

Elena, Bulgaria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't received what we paid about
I am very disappointed from the service I received from both the hotel and the booking agent. I made my reservation and paid for it almost 3 months ago and when I arrived I didn't received the room that I had paid for- the deluxe one, but pushed in the standart one - everywhere ( expedia, booking, the official site of the hotel) are properly given one and the same pictures of the deluxe room so there wasn't any way to make mistake in recognizing it. After 30 min. discussion with the receptionist he kindly explained us that they sell both standard and deluxe room on the same price and our room was OK ( I paid extra for the deluxe one), meanwhile I saw from outside 2 free (empty and cleaned) rooms which looked almost the same as on your pictures for deluxe room and asked to change my room but the receptionist couldn't because he expected guests in one of the room (and they have paid for exactly for that type room) and he doubted if he could give us the 2nd one...We tried to receive our money back and just to take the risk to go in another hotel, but they couldn't do that due to the fact that our reservation is via Expedia.com. I asked when will be a deluxe room available, but the 1st possible date is almost when we( me and my boyfriend) leave...Finally after praying (literally praying and begging) I received the 2nd free room on the 1st level, but even this room is far from the deluxe one-For the whole situation I sent an e-mail to expedia and I still don't have any feedback

6/10 Okay

Lee, Wakefield

Liked: Staff & service
GOOD BUT NOT GREAT
Stayed for 6 nights. It was pretty quiet and seemed less than half full. The hotel is on a back road and not near to anywhere. It takes about 10 minutes to get to where you want to be. The rooms on the top floor have a shower problem. I asked 4 times in the first day to look at it and fix it. Workmen went up to my room but without tools, so nothing ever happened. Water pressure and temperature are a big problem. The swimming pool shower in comparision is amazing. I think the more expensive rooms dont have this problem. Also, the towels are very old and break apart when drying. Swimming pool, staff and breakfast were good. I enjoyed my stay here but next time Id be looking for something else as there are so many places to stay.

4/10 Poor

Amanda, F

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Accommodating staff but facilities not great
We stayed in a 3 bedroom villa (Villa 1). The staff were so friendly and accommodating. The villa itself wasn't so great. Out of 3 toilets, one didn't flush from day one and another one only flushed sometimes. It was very inconvenient having only 1 toilet between 7 people. Both my daughters rooms had stained sheets on the bed quite often but the staff were happy to change them each time we asked. The shower in the upstairs bathroom had very poor water pressure and for some reason, only had 'bursts' of warm water otherwise the water was continuously cold (I know it's hot there but when you got out of the pool at night, a warm shower would have been nice). I ended up using the outdoor shower in my daughters room most of the time as that had hot water. Out of the 3 bedrooms, 2 smelt like mould which was quite gross. My sisters booked a room in the hotel part and had to scrub the shower and bedroom wall, as well as clean the A/C to remove the mould. To be honest, the cleanliness of the facilities were far from great! I also found that there wasn't much within walking distance and a number of taxi drivers had no idea where it was. One taxi driver just kept driving til we told him to let us out at Seminyak Square and we had to get another taxi back to the villa (total fare cost for that was around $10 AUD....expensive for Bali cabs). The only thing this Place had going for it was the staff. For the AUD $3000 it cost us to stay there, the facilities were very disappointing.